Troubleshooting
ALWAYS check
first that:
You have followed all the steps listed on page 5 to
install and set up your iDECT X3i.
All
connectors
are firmly inserted in their sockets.
Mains power
to the base unit is switched on at the
socket.
The handset's
batteries
are correctly and securely
installed and are not run down.
Everyday use
"The handset does
not switch on."
Check the
connection of the batteries
as they are
probably flat or not inserted properly and
charge the
handset
on the base station.
"The handset
switches on but
cannot be
connected to the
base station."
Check the
connection
of
the power supply unit
of the
base unit.
Verify that the
network socket
where the
power supply
unit
is plugged in received
voltage
.
Repeat the
handset registration
procedure as described
on page 24.
"I cannot make or
answer calls."
If the handset's display is blank. It may be
switched off.
Press the
HANG UP
button for five seconds to switch it
back on.
Check that the base unit's
mains power adapter
is
plugged in and
power is switched on.
The base unit
needs mains power for normal operation of the phone not
just for charging the batteries.
Make sure you are using the
telephone line cable
supplied with your iDECT X3i. Other telephone line cables
might not work.
Move the handset
closer
to the base unit.
Check the
battery Level
symbol on the display. If it is low,
replace the handset on the base unit or charger pod to
recharge the batteries.
Switch off power
at the mains socket, wait for a few seconds
and then
switch back on.
This may solve the problem.
47
iDECT Help Line(for UK only):
0845 345 9677
(Local Call rate)
