8
BEFORE CALLING SERVICE
Before calling the
ICS PACIFIC
Service Department
If the
cabinet is not operating correctly:
•
Ensure that the 3-pin power plug has been connected correctly.
•
Ensure that the power has been turned on at the power point.
•
Ensure that the power to the cabinet has been turned on.
•
Ensure that the cabinet
has not been
connected to a power board/double adapter.
•
Check that there have been no recent power failures in the area.
•
Ensure that the cabinet is not exposed to direct sunlight.
•
Ensure that the cabinet has not been installed next to / underneath an air-conditioning air
vent as this may detrimentally affect the operation of the cabinet.
•
The ambient / room temperature must not be above +30°C or be below -2ºC.
•
Ensure that the cabinet has enough clearance at the rear (at least 10cm).
•
Ensure that the cabinet has been stocked correctly in accordance with the instructions set
out on page 4 “Stocking The Cabinet.”
If there is excessive noise / water coming from the
cabinet:
•
Ensure that the cabinet has been placed on a flat and levelled surface.
•
If there is an excessive amount of water at the base of the cabinet, it is likely that the cabinet
has defrosted, and cleared any ice build up within the evaporator.’
•
Ensure that the drain tube has not dislodged from the drip tray at the rear of the cabinet.
If there is condensation on the cabinet:
•
The ambient / room temperature must not be above +30°C.
•
The relative humidity must not be above 60%.
•
The door must remain securely closed when not in use.
If the cabinet is running warm inside:
•
The ambient / room temperatures must not be above +30°C.
•
The relative humidity must not be above 60%.
•
The door must remain securely closed when not in use.
•
Ensure that no objects have been placed under / behind the cabinet, blocking airflow.
•
The cabinet is not designed to cool down warm or hot products; it is designed to maintain
temperatures b2°C and +8°C.
•
The electronic digital controller may have been adjusted by a non-qualified person.
•
Ensure that the cabinet has been stocked correctly in accordance with the instructions set
out on page 4 “Stocking The Cabinet.”
If the cabinet is freezing product:
•
The door must remain securely closed when not in use.
•
The electronic digital controller may have been adjusted by a non-qualified person.
•
The ambient / room temperature
must be above
+2°C for correct operation.
•
Ensure that the cabinet has been stocked correctly in accordance with the instructions set
out on page 4 “Stocking The Cabinet.”
Should you require any further assistance, please contact the
ICS PACIFIC
Service Department on (Toll Free)
1800 630 360
