Configuring and managing the IGW3000
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Figure 7. Techsupport tab in the System menu
2.
Under Techsupport:
• Use the Show button to display the technical support dump on the screen.
• Use the Server field to specify the IPv4 address of the TFTP server.
• Use the Filename field to enter the name of the exported file, or check the auto generate
box in order to generate the filename automatically.
• Use the Send button to export the file to the TFTP server.
Note
By default, the Techsupport tab is visible for the operator account only. It can be made
available for different accounts only from the CLI and/or configuration file.
Using network diagnostics tools
The Net diagnostics tab contains the Ping and Traceroute tools which can be used to
troubleshoot connection problems.
To use the network diagnostics tools, complete the following steps:
1.
Click System > Net diagnostics to open the Net diagnostics tab.
