21
7 Troubleshooting
Code
Description
Proposed solution
E1
Steam generator temperature
sensor error.
Power off & run a new cycle
Contact your supplier if error persists.
E2
Inner temperature sensor error.
Power off & run a new cycle
Contact your supplier if error persists.
E3
Temperature sensor of the
chamber wall error.
Carefully ensure that the chamber wall is heated
and contact your supplier.
E5
Fail to release the pressure.
Power off & run a new cycle
Contact your supplier if error persists.
E6
Door lock problem during the cycle.
Make sure you had closed the door properly.
check the door switch.
E7
Error between temperature and
pressure correlation.
Power off & run a new cycle
Contact your supplier if error persists.
E8
Error between temperature and
pressure correlation.
Power off & run a new cycle
Contact your supplier if error persists.
E9
Failure to hold temperature.
Ensure the distilled tank isn't empty. Check the
inner temperature sensor. Check somewhere for
leaking.
E10
The door locking system doesn’t
work.
The electromagnet of locking system doesn’t
work.
The switch of locking system doesn’t work.
E11
Failure to preheat the steam
generator.
Power off & run a new cycle
Contact your supplier if error persists.
E12
Failure to preheat the chamber.
Power off & run a new cycle
Contact your supplier if error persists.
E13
Vacuum failed.
Power off & run a new cycle
Contact your supplier if error persists.
E15
Inner temperature sensor error #2*
Power off & run a new cycle
Contact your supplier if error persists.
E16
Pressure error
Replace the air filter
Power off & run a new cycle
Contact your supplier if error persists.
N20
Program manually interrupted
Reset the error from main screen.
E22
Vacuum test failure
Somewhere is leaking. Check the door seal.
Or contact your supplier if error persists.
N23
Result of vacuum test is void
The temperature of the chamber is high.
Try again after the chamber has cooled down.
E24
It takes too long time to enter the
next status.
Check somewhere leaking.
Or contact your supplier if error persists.
N27
The vacuum test fails.
Switch off. Then switch on after the chamber cool
down and try again.
1. Press the included
hose on to the drain valve
firmly.
2. Turn the drain valve
clockwise to drain the
tank.
3. Push and turn the drain
valve anticlockwise to be
back after draining the tank.
