Table 35. Main error events (continued)
Event Code
Message Text and
Description
Details and Solution
2070
Inventory scan failed because
of Elevator axis problem.
• Check for obstructions in the vertical pathway of the
accessor such as a cartridge that is sticking out.
• Verify module alignment and frame alignment.
• For proper operation, the accessor must be able to reach the
bottom of the library. Verify that no obstructions are at the
bottom of the library or on the bottom cover of the library in
the path of the accessor.
1. To check for obstructions at the bottom of the library, first
power off the library by pressing Power for 5 seconds and
select the Default Park location.
2. When the library is powered off, remove the left magazine
of the lowest library module, and verify that the entire area
of the bottom cover is free of any objects that might
obstruct the accessor's path.
3. After obstructions are cleared, replace the magazine, power
the library on, and after the library finishes initialization and
inventory, verify that no further critical events were
generated.
2071
Cartridge on picker when
trying to scan.
• Verify that no obstruction is in front of the bar code scanning
module on the cartridge table that is on the accessor.
• If the error persists, replace the accessor.
2072
Bottom cover was detected at
an incorrect position.
Review the stack assembly and place the covers to the proper
position.
2073
Top cover was detected at an
incorrect position.
Review the stack assembly and place the covers to the proper
position.
2074
The library startup failed due
to a GPIO error.
Restart or power cycle system.
2075
The library startup failed due
to an error when trying to
open the accessor serial port.
Restart or power cycle system.
2076
I2C bus signals invalid.
• Remove all drive canisters of the affected chassis and restart
the library.
• If the problem persists, replace the chassis. If not, add one
drive after the other until the problem comes back.
• Replace the last drive that was added before it failed again.
2077
Failed to store Calibration
Data to Chassis.
Restart or power cycle system.
Note: This is a singular ticket and must be resolved manually.
2079
Couldn’t upgrade bar code
reader firmware.
Restart the library and if the error persists, replace the
accessor.
2080
Cartridge lost while inserting it
into slot/drive.
Check the source/destination element and ensure that no
obstructions are in the pathway of the accessor.
Chapter 5. Troubleshooting 93
Summary of Contents for TS4300 3555
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Page 77: ...Figure 38 Mounting the rails to the connectors Chapter 3 Installing 47...
Page 175: ...Figure 81 Unlocked spooling mechanism enlarged view Chapter 6 Upgrading and servicing 145...
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