IBM TS2280, Setup, Operator, And Service Manual

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Table 17. Error codes on the Single-character Display (continued)
Error Code Cause and Action
3
Firmware problem. The tape drive determined that a firmware error occurred. Complete this
action:
1. Collect a drive memory dump.
Note:
Do not force a new memory dump; the tape drive created one.
v Server 's host interface with a device driver utility or system tool such as ITDT. For
instructions about ITDT, visit the web at http://www.ibm.com/support/fixcentral.
v Ultrium tape drive (to copy and read a drive memory dump, use “Function code 5: Copy
drive dump” on page 26)
2. Power the tape drive off and on, then retry the operation that produced the error.
3. If the problem persists, download new firmware and retry the operation.
4. If the problem persists, send the drive memory dump that you collected in step
▌1▐
to your
IBM Support Center.
The error code clears when you place the tape drive in Maintenance mode.
8
Firmware or hardware problem. The tape drive determined that a firmware or tape drive
hardware failure occurred. Complete this action:
1. Collect a drive dump.
Note:
Do not force a new memory dump; one exists.
v Server 's host interface with a device driver utility or system tool such as ITDT. For
instructions about using ITDT, visit the web at http://www.ibm.com/support/fixcentral.
v Ultrium tape drive (to copy and read a drive memory dump, use “Function code 5: Copy
drive dump” on page 26)
2. Power the tape drive off and on, then retry the operation that produced the error. The error
code clears when you place the tape drive in Maintenance mode.
3. If the problem persists, download new firmware and retry the operation; if new firmware is
not available, replace the drive.
5
Tape drive hardware problem. The drive determined that a tape path or read/write error occurred.
To prevent damage to the drive or tape, you cannot insert a cartridge if the current cartridge was
successfully ejected. The error code might clear when you cycle power to the tape drive or place it
in maintenance mode. If the problem persists, replace the drive.
Note:
Copy the drive memory dump to flash memory before the drive is returned. For
instructions, refer to “Function code 5: Copy drive dump” on page 26.
6
Tape drive or media error. The tape drive determined that an error occurred, but it cannot isolate
the error to faulty hardware or to the tape cartridge. Ensure that the tape cartridge is the correct
media type:
v Ultrium 1, 2, 3, 4, 5, and 6 cartridges are not supported in the Ultrium 8 tape drive.
v Drive does not accept an expired Cleaning Cartridge.
v Drive does not accept a WORM cartridge when diagnostic tests are run in Maintenance mode.
v Drive does not write over existing data sets on a WORM cartridge. Ensure that you are
appending data sets on WORM media rather than attempting to write over existing data sets.
If the tape cartridge is the correct media type, complete this action:
66
IBM TS2280: Setup, Operator, and Service Guide Machine Type 3580 Model H8S