IBM TotalStorage FAStT200, Installation And User Manual

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IBM FAStT200 and FAStT200 HA Storage Servers Installation and User’s Guide
One or more green
LEDs off Power supply CRUs Power cord
unplugged or
switches turned off Make sure that the power cord is plugged
in and the power-supply switches are
turned on.
All drive CRUs Midplane failure Have the midplane replaced (service
technician only).
Front panel Power supply
problem Make sure that the cords are plugged in
and power supplies are turned on.
Hardware failure If any other LEDs are on, replace the
midplane (service technician only).
Battery Battery failure Replace the battery.
Cache active The cache is
disabled, the cache
has failed, battery
failure Use the storage-management software to
enable the cache; replace the RAID
controller; replace the battery
Host loop Host, managed hub,
or switch is off or has
failed Check if host managed hub or switch is on.
Replace attached devices that have failed.
Fibre Channel cable
has failed Ensure that the Fibre Channel cables are
undamaged and properly connected.
GBIC has failed Ensure GBIC is seated properly; replace
GBIC
RAID controller has
no power or has
failed Ensure that the unit is powered on.
Replace RAID controller
Expansion loop Drives are improperly
installed or not
installed Ensure that the drives are properly
installed.
RAID controller has
no power or has
failed Ensure that the unit is powered on.
Replace the RAID controller.
3542 drive failure Replace the drive.
Externally attached
expansion port
device has failed Replace the drive; replace the expansion
unit GBIC or Fiber Channel cable
Intermittent or
sporadic power loss
to the storage server Some or all CRUs Defective ac power
source or partially
plugged-in power
cord Check the ac power source. Reseat all
installed power cables and power supplies.
If applicable, check the power
components. Replace defective power
cords.
Power supply has
failed Check for a Fault LED on the power
supply, and replace the failed CRU.
Midplane has failed Have the midplane replaced (service
technician only).
Unable to access
drives Drives and Fibre
Channel loop Fibre Channel
cabling has failed. Ensure that the Fibre Channel cables are
undamaged and properly connected.
RAID controller has
failed Replace the RAID controller.
GBIC has failed Ensure GBIC is seated properly; replace
GBIC
Table 7. Storage server troubleshooting
Problem indicator Component Possible cause Possible solutions