IBM TotalStorage 3580 L33, Setup, Operator, And Service Manual

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Appendix A. Error Codes
Error codes are presented on the Single-character Display (SCD), and the Status
Light will be flashing amber once per second. If an error code displays, refer to
“Troubleshooting” on page 45 to determine the problem. Table 13 describes the
messages and codes.
Note: The codes on the SCD have different meanings, depending on whether they
display during normal operation or while the unit is in maintenance mode.
Codes that occur during normal operations are defined in Table 13. Codes
that occur while in maintenance mode are defined in Table 14 on page 67.
Table 13. Error codes on the Single-character Display . To clear error and cycle power, press the Unload Button for
ten seconds. A drive dump will be created.
Error Code Cause and Action
0
No error occurred and no action is required. This code displays:
v When power is cycled (turned off, then on) to the tape drive.
v When diagnostics have finished running and no error occurred.
Note: The Single-character Display is blank during normal operation of the tape drive.
1
Cooling problem. The tape drive detected that the recommended operating temperature was
exceeded. Perform one or more of the following actions:
v
Ensure that the cooling fan is rotating and is quiet. If not, replace the drive.
v
Remove any blockage that prevents air from flowing freely through the tape drive.
v
Ensure that the operating temperature and airflow is within the specified range (see
“Specifications” on page 6).
v If the operating temperature is within the specified range and the problem persists, replace the
drive.
The error code clears when you power-off the tape drive or place it in maintenance mode.
8
Power problem. The tape drive detected that the externally supplied power is approaching the
specified voltage limits (the tape drive is still operating) or is outside the specified voltage limits
(the tape drive is not operating). Perform the following action:
1. Ensure that the power connector is properly seated.
2. Ensure that the proper dc voltages are being applied within the tolerances allowed (see
“Specifications” on page 6).
3. If the proper voltages are being applied but the problem persists, replace the unit.
The error code clears when you power-off the tape drive or place it in maintenance mode.
© Copyright IBM Corp. 2004, 2006
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