Procedure
1:
Determining
Firmware
Level
and
Capturing
Drive
Dump
Perform
the
following
steps
to
determine
the
current
firmware
level
installed
on
the
drive.
The
same
utility
can
be
used
to
update
the
firmware
level
as
well
as
to
capture
a
drive
dump
which
may
be
requested
by
technical
support
to
aid
in
problem
analysis.
1.
Use
either
the
ITDT
or
LTO-TDX
utilities
(available
on
the
web
at
http://www.ibm.com/storage/lto
)
to
view
the
current
drive
firmware
level.
Compare
this
level
with
the
latest
available
firmware
level
by
visiting
the
same
website.
For
additional
information
about
using
the
ITDT
or
LTO-TDX
utilities,
see
“Updating
Drive
Firmware”
on
page
20.
2.
The
same
two
utilities
are
excellent
methods
to
either
update
drive
firmware
to
the
latest
level
or
to
capture
drive
dumps
from
a
drive
which
may
be
experiencing
problems.
For
additional
information
about
using
the
ITDT
or
LTO-TDX
utilities,
see
“Updating
Drive
Firmware”
on
page
20.
Procedure
2:
Inspecting
a
Cartridge
for
Damage
If
the
cartridge
fails
to
load
or
unload
properly,
perform
the
following
steps:
1.
Check
that
the
leader
pin
is
attached
and
properly
seated
(see
Figure
15
on
page
34)
by
opening
the
cartridge
door
and
observing
the
pin’s
placement.
2.
Inspect
the
cartridge
case,
the
cartridge
door,
and
the
write-protect
switch
for
damage.
3.
Inspect
the
rear
of
the
cartridge
(the
part
that
you
load
first
into
the
tape
load
compartment)
and
ensure
that
there
are
no
gaps
in
the
seam
of
the
cartridge
case
(see
1
in
Figure
14
on
page
32
and
4
in
Figure
16
on
page
35).
If
there
are
gaps,
the
leader
pin
may
be
dislodged.
Go
to
“Repositioning
or
Reattaching
a
Leader
Pin”
on
page
34.
4.
Try
loading
or
unloading
another
tape
cartridge.
v
If
it
fails,
contact
your
service
representative
for
additional
problem
determination.
v
If
it
is
successful,
discard
the
cartridge
that
originally
failed.
Notes:
1.
If
a
damaged
or
mishandled
cartridge
is
the
problem,
see
“Ultrium
Media”
on
page
23
for
proper
instructions
about
handling
media.
It
is
possible
that
your
other
cartridges
may
also
be
damaged.
2.
If
your
cartridge
does
not
eject
properly,
contact
your
service
representative.
(IBM
service
personnel
should
go
to
Appendix
E,
“Information
for
Authorized
Service
Personnel,”
on
page
89.)
46
IBM
TotalStorage
3580
Tape
Drive
Setup,
Operator,
and
Service
Guide
Summary of Contents for TotalStorage 3580 L33
Page 1: ...IBM TotalStorage 3580 Tape Drive Model L33 L3H Setup Operator and Service Guide GC26 7708 03...
Page 2: ......
Page 3: ...IBM TotalStorage 3580 Tape Drive Model L33 L3H Setup Operator and Service Guide GC26 7708 03...
Page 6: ...iv IBM TotalStorage 3580 Tape Drive Setup Operator and Service Guide...
Page 10: ...viii IBM TotalStorage 3580 Tape Drive Setup Operator and Service Guide...
Page 12: ...x IBM TotalStorage 3580 Tape Drive Setup Operator and Service Guide...
Page 47: ...A67E0026 1 Figure 11 Setting the write protect switch Using Ultrium Media 29...
Page 72: ...54 IBM TotalStorage 3580 Tape Drive Setup Operator and Service Guide...
Page 84: ...66 IBM TotalStorage 3580 Tape Drive Setup Operator and Service Guide...
Page 102: ...84 IBM TotalStorage 3580 Tape Drive Setup Operator and Service Guide...
Page 141: ......
Page 142: ...Part Number 23R6251 Printed in USA GC26 7708 03 1P P N 23R6251...
