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Using HelpWare Support Family

Ordering Publications:

Additional publications are available for purchase from IBM. For a
list of publications available in your country:

In the U.S. and Puerto Rico, call IBM PC Books at

1-800-426-7282.

In Canada, call 1-800-465-1234.

In other countries, contact your IBM authorized reseller or IBM

marketing representative.

About Your Warranty

During the warranty period, you may be responsible for repair costs if
the product damage was due to misuse, accident, modification,
unsuitable physical or operating environment, or improper
maintenance.

For complete details about the product warranty, see Appendix E.

Chapter 8. Solving Computer Problems

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Summary of Contents for ThinkPad 560

Page 1: ...i ...

Page 2: ...ranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements or changes in the products or the programs described in this publication at any time Request...

Page 3: ...ter The thin and light IBM ThinkPad 560 computer is designed to be convenient for your mobile computing needs We hope you enjoy its fast processing power brilliant and colorful DSTN or TFT LCD display audio capabilities and infrared communication iii ...

Page 4: ...ry Pack SVGA Color LCD 9 Security Features 11 ThinkPad Features ESS AudioDrive Sound Support Features 1 2 PCMCIA Support 5 4 Fn Key Function 6 TrackPoint III 3 Power Management Infrared Communication 8 Note This figure shows a 560 computer with a thin film transistor TFT display However the preceding information applies to any type of 560 computer iv IBM ThinkPad 560 User s Guide ...

Page 5: ...s a resume function which quickly returns you to where you left off 6 Security Features Page 77 There is a security password for your computer Lock security also is provided for your computer and the Personalization Utilities can help you identify your computer 7 Pentium Processor Page 219 The fast Intel Pentium processor gives your computer optimal speed and performance 8 PCMCIA Support Page 47 T...

Page 6: ... Computer provides information for protecting your computer Chapter 6 Installing and Removing Options describes how to install or remove IBM options Chapter 7 Installing Software provides procedures for installing operating systems and device drivers in your computer Chapter 8 Solving Computer Problems describes what to do when you have a computer problem Appendix A Avoiding Hardware Conflicts lis...

Page 7: ...mation about the computer when you are traveling To start the online book click on the Online Book icon in OS 2 Warp Microsoft Windows Version 3 11 or Microsoft Windows 95 IBM ThinkPad 301 User s Guide Starting Easy Setup Note The online book is not available in all countries vii ...

Page 8: ... tlkje sfoi efp sl lkjdf toie sfekjt Warning LKj tlke fsoiej glkje f lskjdf oiret e SKjt slkfj eoit sf Ltke fsoie ltij erlkjs efoitj sdf The skfeoig lksjdf otie sfldkj tekjs fdi zdif lkt elskfd Pdfk setk sdfk shtke fdij thesdfkl sekj soit oit skdf 3 lskdti shd gkejt wse Tkj eoisdjf tlkjsd Caution Ljsdkf thkejr fosidj tlkje afshei ldfkue Toisdjf sldj ohd flskajt shdf foiasj Danger Lskjdt oidsfa thi...

Page 9: ...y used handled or disposed of Do not 1 throw or immerse into water 2 heat to more than 100 C 212 F or 3 repair or disassemble Dispose of it as required by local ordinances or regulations CAUTION The fluorescent lamp in the liquid crystal display LCD contains mercury Do not put it in trash that is disposed of in landfills Dispose of it as required by local ordinances or regulations The LCD is made ...

Page 10: ...aximum benefits of your ThinkPad computer Keeping in mind such basics as good lighting and proper seating for example can go a long way in helping you enhance your performance and achieve greater comfort wherever you are 1 1 6 6 4 4 3 3 2 2 5 5 Chair Head Display Thighs View Arms Note The example shown here of someone in a traditional setting Even when not in such a setting you can follow many of ...

Page 11: ... easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice 1 Head Keep your head in a comfortable and vertical position 2 View Maintain a comfortable viewing distance of 510 760 mm 20 30 in 3 Display Position the display to avoid glare or reflections f...

Page 12: ...xii IBM ThinkPad 560 User s Guide ...

Page 13: ...nt III 18 Changing the Cap 19 Using the Fn Key Function 20 Operating the Numeric Keypad 22 Using the External Diskette Drive 23 Keeping the Computer from Being Damaged 25 Carrying the Computer 26 Chapter 3 Operating Your Computer 27 What Happens When Power Is Turned On 28 Using the ThinkPad Features Program 29 Starting the ThinkPad Features Program 30 Using Easy Setup 34 Starting Easy Setup 34 Usi...

Page 14: ...tatus Indicator 59 Using the Fuel Gauge Program 60 Preserving Battery Pack Life 62 Maximizing Battery Powered Operation 62 Using Advanced Power Management 63 Decreasing LCD Brightness 66 Using the Battery Power Management Function 66 Chapter 5 Protecting Your Computer 77 Using the Power On Password 78 Setting a Power On Password 78 Entering a Power On Password 80 Changing a Power On Password 81 Re...

Page 15: ...tures Program for DOS 7 0 116 Installing the PC Card Director for DOS 7 0 117 Installing Software for Microsoft Windows Version 3 11 118 Installing Windows 3 11 120 Installing the ThinkPad Features Program for Windows 3 11 124 Installing the PC Card Director for Windows 3 11 125 Installing the ESS AudioDrive Support Software for Windows 3 11 126 Installing the Infrared Device Driver for Windows 3 ...

Page 16: ... Getting Service 166 Listing Installed Options 167 Recording Identification Numbers 167 Using the HelpWare Support Family 168 Purchasing Additional HelpWare Services 172 Custom Services 176 Obtaining IBM Operating System Updates 176 About Your Warranty 177 Service outside North America 178 Appendix A Avoiding Hardware Conflicts 183 Avoiding System Resource Conflicts 183 Avoiding System Resource Co...

Page 17: ...age Card Device Drivers 202 PCMCIA Storage Card Device Manager for OS 2 204 OS 2 PCMCIA Storage API Device Driver 204 Flash Card Memory Technology Driver 205 Checking the Allocated Resources for the PC Card 206 Avoiding PC Card Resource Conflicts 208 Virtual Card Services for OS 2 209 Appendix C Using PS2 Commands 211 Appendix D Features and Specifications 219 Features 219 Specifications 221 IBM P...

Page 18: ...xviii IBM ThinkPad 560 User s Guide ...

Page 19: ... and smoothly You can use your ThinkPad 560 computer in the office or at home as a desktop computer by attaching an external keyboard display or other external devices And of course you can easily carry your computer wherever you need a computer on the go This chapter describes step by step instructions to help you set up your new computer Overall Setup Procedures 2 Checking Your Items 4 Setting U...

Page 20: ...t Up the Computer First check whether your computer came with all the necessary items See page 4 Then install the battery pack in the computer Now you are ready to turn on the computer See page 5 2 Install Options If you have any options such as memory cards install the options See page 89 3 Customize Your Computer You can use the ThinkPad Features program to customize the performance of your comp...

Page 21: ...ate backup diskettes or have the utility and device driver diskettes supplied in the box with the computer If your computer did not come with the utility and device driver diskettes make a backup copy of all necessary files using the Diskette Factory program This way if you ever need to reinstall the operating system you will have all the necessary software you need to restore your computer to the...

Page 22: ...ternal diskette drive connector Power Cord In some countries your AC Adapter is a 3 pin AC Adapter different from the one shown In this case make sure you read the safety notices on page 224 AC Adapter Miscellaneous Items Envelope This envelope contains spare caps for the TrackPoint III Utility Diskettes Driver Diskettes These diskettes contain various system programs and device drivers Note In so...

Page 23: ... start your computer The steps on the next few pages guide you through the process The following conventions are used in the steps and illustrations that appear in this chapter 1 Indicates the main sequence of actions This number in a step corresponds to the same number in a figure 1 Indicates subsequent actions that follow a main action An arrow accompanying a circled number shows the direction o...

Page 24: ...Getting Started 2 1 3 1 2 3 6 IBM ThinkPad 560 User s Guide ...

Page 25: ...al shocks to the battery Always use battery packs recommended by IBM Keep the battery pack away from children When disposing of the battery comply with local ordinances or regulations or your company s safety standards 2 Install the battery pack a Align the guide on the battery pack 2 with the guides on the computer 1 b Slide then press the battery pack fully into the computer When the battery pac...

Page 26: ...Getting Started 5 6 7 2 2 2 2 1 1 1 1 4 DSTN TFT 8 IBM ThinkPad 560 User s Guide ...

Page 27: ...rming that the system is operating correctly If one of the above screen does not appear a failure might have occurred in the computer See Chapter 8 Congratulations You have successfully completed the basic setup of your computer 12 31 23 59 59 Month Day Hour Month Second Year 1996 1996 Date and Time menu F2 F10 F1 Diskette and F1 prompts Startup screen This screen instructs you to set the initial ...

Page 28: ...If your computer did not come with the utility and device driver diskettes and you have already made a backup copy of all necessary software using the Diskette Factory program you can obtain more free hard disk space by deleting any preinstalled software you do not want to use Click on the Diskette Factory icon then follow the instructions on the screen to delete any preinstalled software If you h...

Page 29: ...tures 12 System Status Indicators 15 Providing Power 17 AC Adapter 17 Battery Pack 17 Operating with the TrackPoint III 18 Changing the Cap 19 Using the Fn Key Function 20 Operating the Numeric Keypad 22 Using the External Diskette Drive 23 Keeping the Computer from Being Damaged 25 Carrying the Computer 26 Copyright IBM Corp 1996 11 ...

Page 30: ...nnected See page 54 6 The volume control adjusts the sound level for the built in speakers 7 The PC Card slots accept PC Cards To use a PC Card see page 47 To insert a PC Card see page 90 8 The PC Card eject buttons eject the PC Card from the PC Card slot See page 92 9 The battery pack is a built in power source for the computer See page 17 1 The TrackPoint III is a built in pointing device that p...

Page 31: ...re you attach the external monitor See page 43 5 The parallel connector is where you usually connect a parallel printer signal cable 6 The serial connector is where you connect a 9 pin serial device cable 7 The security keyhole is used with a Kensington MicroSaver Security System lock hereafter called a Kensington lock or a compatible lock See page 88 8 The external input device connector is used ...

Page 32: ...ress this switch 3 The memory slot accepts a dual inline memory module DIMM option See page 93 4 The memory slot cover covers the memory slot 5 The battery pack latch locks or releases the battery pack External Diskette Drive 1 2 1 The diskette eject button ejects the diskette from the diskette drive 2 The diskette drive in use indicator appears when data is read from or written to a diskette Do n...

Page 33: ...ng orange the computer beeps three times 2 Hard disk in use Orange Appears when data is read from or written to the hard disk Do not enter suspend mode or turn off the computer when this indicator is on 3 Numeric lock Green Indicates that the numeric keypad on the keyboard is enabled The keypad is enabled and disabled by pressing and holding the Shift key and pressing the NumLk key For details see...

Page 34: ... the Arrow keys Not all application programs support this function 6 Suspend mode Green Indicates that the computer is in suspend mode See page 66 for details about suspend mode Blinking green Indicates that the computer is entering suspend mode or hibernation mode or is resuming normal operation 7 Power on Green Indicates that the computer is operational This indicator is on when the computer is ...

Page 35: ...k and to the computer If you turn on the computer with the battery pack installed you will hear a short beep when you connect or disconnect the AC Adapter from the computer This short beep means that the power source has been changed When the AC Adapter cable is disconnected from the computer with a battery pack installed the LCD brightness decreases slightly to conserve battery power Battery Pack...

Page 36: ...onds to the amount of pressure on the stick The function of the click buttons depends on the software that is used 1 2 If you are not familiar with using the TrackPoint III these instructions will help you get started Note Remember that the stick does not move and your finger should not move on it 1 Place your hands in the typing position and press gently on the stick with either index finger in t...

Page 37: ...he TrackPoint III Changing the Cap The cap 1 on the end of the TrackPoint III is removable You can replace it with one of the spares shipped with your computer Chapter 2 Getting Familiar with Your Computer 19 ...

Page 38: ... Fn key After you press a function key in the top row Fn returns to its normal state Function keys not shown in the following table have no function Key Combination Feature Meaning Fn F 2 Only for OS 2 or Windows users Fuel Gauge display on or off The Fuel Gauge program must be activated before you can use this key combination When this key combination is pressed the window for the battery power s...

Page 39: ...Display LCD Fn F11 Power mode switching When this key combination is pressed during battery power operation the power management power saving mode changes as follows High Auto Customize AC mode is used when the AC Adapter is attached Fn F12 Hibernation mode Places the computer in hibernation mode See Hibernation Mode on page 73 for more information Chapter 2 Getting Familiar with Your Computer 21 ...

Page 40: ...o enable the numeric keypad press and hold Shift and then press NumLk 0 0 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 NumLk 6 Y F8 F9 F10 Shift Alt Ctrl F11 F12 H N _ Note The functions of the cursor and screen control keys are not printed on the keys When the numeric keypad is enabled press and hold Shift to temporarily use the cursor and screen control keys NumLk Del Del Ins Ins End End Home Home PgDn P...

Page 41: ...xternal diskette drive when computer power is turned on 2 Open the cover on the external diskette drive connector 3 Attach the cable to the external diskette drive 1 then to the external diskette drive connector on the side of the computer 2 Press the sides of the connector 1 as you connect it to the devices 2 1 1 1 1 2 2 2 1 Chapter 2 Getting Familiar with Your Computer 23 ...

Page 42: ...computer Formatting 1MB diskettes under OS 2 When you format a 1MB 2DD diskette using the external diskette drive under OS 2 use the following parameter on the FORMAT command for it to format correctly C FORMAT A F 72 24 IBM ThinkPad 560 User s Guide ...

Page 43: ... the LCD Remove the battery pack and keep it in a cool place if you will not be using the computer for a long period of time Insert a diskette straight into the external diskette drive Inserting it at an angle can damage the front of the external diskette drive Do not place more than one diskette label on a diskette Two or more labels can cause a label to tear apart inside the drive and cause dama...

Page 44: ...the computer are closed For Your Information 1 You should occasionally back up data from the hard disk to diskettes or tapes 2 To use the AC Adapter outside your home country you need an ac power cord that is certified for the country you are visiting You can purchase one through IBM authorized reseller or IBM marketing representative in that country For information about power cords see IBM Power...

Page 45: ...ter LCD or the External Monitor 40 Display Output Type 40 Considerations for DOS Screen on the LCD 42 Attaching a Monitor 43 Connecting an External Monitor to the Computer 43 Setting the Monitor Type and the Display Driver 44 Using SVGA Video Mode 45 Motion Video Playback 46 Using PC Cards 47 PC Card Limitations under Power Management 47 Using the PC Card Director Program 48 Starting PC Card Direc...

Page 46: ...o start the diskette The order in which the computer checks the drives for an operating system is set in the drive startup sequence See Using the Selectable Drive Startup Sequence on page 38 for more information 12 31 23 59 59 Month Day Hour Month Second Year 1996 1996 This screen instructs you to set the date and time for the first time Enter the date and time see page 36 then press Enter ERROR O...

Page 47: ...e Device Configuration Management System which automatically detects a system resource such as IRQ DMA I O address or memory conflict so that you can easily set up your computer configuration for the new device or software For more detail about each device s resource see Appendix A ThinkPad Features also provides various features for your computer such as Power management detail settings Screen re...

Page 48: ...ecify features by entering the appropriate PS2 commands at the command prompt see Appendix C To start the ThinkPad Features program For OS 2 or Windows 3 11 double click on the ThinkPad Features icon For Windows 95 click on Start select Programs then select ThinkPad In the ThinkPad Features window you can Customize the settings for the one touch setup buttons View or set the configuration for the ...

Page 49: ...on one of the buttons to set the power mode for battery operation to high performance mode automatic mode or customized mode 3 Display device buttons Click on one of the buttons to set the display output type to the LCD external monitor or both 4 When making a presentation you can click on the presentation button to disable any system timers such as turning the LCD off or entering a power saving m...

Page 50: ...r choice from the screen then set the options for that device in the window that appears When the device is enabled the red indicator next to the icon is lit Otherwise it is disabled Click on the Cancel button to exit the ThinkPad Features program without saving the changes Click on the Default button to set the default values for each option and cancel the changes you have made When you press the...

Page 51: ...rom the command prompt in OS 2 2 This menu screen might look different on your system You can select an item from the menu and follow the instructions on the screen to set any of the features For details on the commands see Appendix C You can create a batch file to set your unique operating environment quickly and easily Note Refer to the manuals supplied with the operating system for more informa...

Page 52: ...ny diskette from the external diskette drive Note You can change the screen color of the Easy Setup menu with the key combinations of Ctrl PgUp or Ctrl PgDn Use Ctrl Home to restore the original screen color 3 Press and hold F1 then turn on the computer Hold F1 until the Easy Setup menu appears Date Time Password Easy Setup Start up Test Restart Config BIOS part number Date System unit serial numb...

Page 53: ...nu Esc key Returns to the previous menu or cancels the changes Config Config contains the following Memory SystemBoard Initialize Exit Memory Memory shows the amount of installed memory and available memory System Board SystemBoard provides information about the installed system board Initialize Initialize sets all items that have been changed back to their default values After verifying your sele...

Page 54: ...hanges the setting more quickly After verifying the selection click on OK or press Enter To cancel the setting click on Cancel or press Esc Password Password is used to set the power on password For more information about the power on password see Chapter 5 Start 1 2 3 Start up is used to change the startup sequence of your computer 1 1 2 2 3 4 Reset FDD 1 FDD 2 OK Cancel HDD Network PCMCIA For mo...

Page 55: ...ory SystemBoard Serial DSP CDROM 1 Infrared Audio Exit Start Restart PCMCIA Parallel For more information see Testing the Computer on page 146 Restart Click on Restart to restart the computer after you have made your selections Then press Enter or click on OK Chapter 3 Operating Your Computer 37 ...

Page 56: ...boot allows you to control the startup sequence of the drives in your computer The order in which the computer searches the drives for your operating system is the drive startup sequence If you are working with multiple operating systems you might want to change the drive startup sequence to load an operating system from the hard disk or a PC Card without checking the diskette drive or to do a rem...

Page 57: ...p sequence then press the Spacebar Repeat this step to set the other devices for the startup sequence You can set up to four devices 4 Click on OK or press Enter to save the change Selecting the Network RPL Speed When you use a remote program load through a token ring card or other network card the RPL speed can be selected 1 Start Easy Setup and select the Start up icon 2 Move the cursor to the N...

Page 58: ...rnal monitor that supports resolution higher than VGA mode you can get a maximum of 1024 by 768 video resolution To display your computer output on an external monitor you need to set the appropriate display output type where to display the computer output You can select one of the following display output types LCD The computer output is displayed only on the LCD of the computer CRT The computer ...

Page 59: ...he following icons from the tools bar The CRT icon to display information on the external monitor The LCD icon to display information on the LCD The Both icon to display information on both the LCD and external monitor D O S Entering a PS2 command from the command prompt Type PS2 SC BOTH to display information on both the LCD and external monitor Type PS2 SC CRT to display information on the exter...

Page 60: ...x 480 This is to maintain compatibility with DOS applications PS2 command for screen expansion Page 215 ThinkPad Features program Page 29 To expand the screen image to the same size as the actual screen you can use the screen expansion function You can expand the screen image by clicking on the Display button in the ThinkPad Features program or by entering the PS2 HVEXP ON command However the imag...

Page 61: ...utput Type on page 40 3 Set your monitor type and display device driver See Setting the Monitor Type and the Display Driver on page 44 If you are attaching an SVGA monitor refer to Using SVGA Video Mode on page 45 for information on the supported color depth or resolution Connecting an External Monitor to the Computer Attention Do not disconnect the external monitor while the computer is in suspen...

Page 62: ...e from the monitor list or click on a new resolution or refresh rate 4 Restart the computer to make the changes effective Important When you are using OS 2 Warp do not use System in the System Setup folder to change the resolution or color depth Use the ThinkPad Features program to configure the display Hints and Tips When you are using OS 2 or Windows the virtual screen function is available with...

Page 63: ...lor depth available with your computer or external monitor Use this table to set the display output LCD CRT or both Displaying output on the LCD or both on the LCD and monitor LCD or Both Resolution Supported Color Depth TFT models DSTN models 640x480 256 and 65 536 256 800x600 256 and 65 536 256 1024x768 virtual screen 256 and 65 536 256 Displaying output on the monitor CRT Resolution Frame Rate ...

Page 64: ...0 by 600 resolution and 256 colors If you are using the TFT display with 800 by 600 resolution select 256 colors instead of 65 536 colors for better screen image Use the display function in the ThinkPad Features program If you are playing back video in a WIN OS 2 full screen stop the video before you switch back to an OS 2 session The performance to playback motion video depends on the speed to tr...

Page 65: ...rector Page 48 The PC Card slots operate at 5V and support the following Type I Type II and Type III PC Cards 16 bit PC Card PCMCIA 2 0 2 1 JEIDA 4 1 4 2 The PC Card slots do not support 8 bit or 16 bit slave DMA PC Cards Ask IBM or an IBM authorized reseller for more information about the different types of PC Cards For more information about PC Cards see Appendix B PC Card Limitations under Powe...

Page 66: ...hen the card is inserted Note The PCMCIA CRD file does not always list the latest PC Cards If your PC Card is not listed try using it with PC Card Director anyway Some PC Cards come with their own device driver that will set them up just like PC Card Director does However if these cards are supported by PC Card Director you do not need their device drivers The PC Cards that PC Card Director suppor...

Page 67: ... Auto Configurator Utility Mount Utility Mount Utility Supported PC Cards Supported PC Cards For Windows 3 11 PC Card Director PC Card Director Driver s Selector ATA Mount Utility Auto Configurator Utility PC Card Director Launcher Supported PC Cards For Windows 95 PC Card Director PC Card Director Notes 1 The screens in this section might look different depending on your operating system 2 Suppor...

Page 68: ...s these script files transforms them into binary data and records them in Auto Configurator Then Auto Configurator enables each PC Card based on the data in the card s script file For more information on how to use the Auto Configurator see Appendix B Note Refer to the PCMCIA CRD file for a list of PC Cards that Auto Configurator can enable Supported PC Cards Supported PC Cards This shows the PCMC...

Page 69: ...ctor for DOS 1 Go to the DOS command prompt C Note C THINKPAD is the directory where PC Card Director is installed If you have installed it in a different directory type that directory name instead 2 Type C THINKPAD EZPLAY at the command prompt then press Enter Chapter 3 Operating Your Computer 51 ...

Page 70: ...the power switch of the computer The infrared feature supports the generic IrDA 1 0 mode at a data transfer speed of up to 115 Kbps Your computer can communicate with a device that has a compatible infrared port such as another ThinkPad a Hewlett Packard 100LX 200LX Omnibook or other IrDA compliant systems To enable the infrared port use the ThinkPad Features program If you are using OS 2 or Windo...

Page 71: ... one communication application for the infrared port at a time The communicating distance might need to be less if The other system is not the same model as your computer There is interference from ambient light It is recommended that you do not use infrared communication in bright sunshine Light from a certain type of fluorescent lamps can also interfere with communication The infrared port is no...

Page 72: ...s A inch 3 5 mm diameter external stereo line in or monaural microphone in jack A inch 3 5 mm diameter stereo headphone out jack Use the ESS AudioDrive feature according to your operating system O S 2 Using the Audio Function for OS 2 The ESS AudioDrive feature supports audio in the OS 2 environment through the Multimedia Presentation Manager 2 MMPM 2 To use the ESS AudioDrive functions with OS 2 ...

Page 73: ...tor 59 Low Battery Condition 60 Using the Fuel Gauge Program 60 Preserving Battery Pack Life 62 Maximizing Battery Powered Operation 62 Using Advanced Power Management 63 Decreasing LCD Brightness 66 Using the Battery Power Management Function 66 Standby Mode 68 Suspend Modes 68 Considerations for Suspend Mode 71 Hibernation Mode 73 Creating the Hibernation File 73 Considerations for Hibernation M...

Page 74: ...ly charged battery pack for maximum operating time If the battery pack is new or has not been used for a long time it will not be fully charged with only a single charging You will have to completely use it then recharge it three to six times to maximize battery operating time The following describes how to recharge the battery pack with the AC Adapter when the computer is turned off 1 Make sure t...

Page 75: ...u are using PC Cards either connect the AC Adapter or stop the PC Card application and remove the PC Card before doing the following procedure When you use an IBM PC Card that is listed on page 76 the computer does not enter hibernation mode When replacing the battery pack turn off the computer Make sure you have created the hibernation file before doing the following steps Otherwise you cannot en...

Page 76: ... spare 2 with the ones on the computer 3 then slide the battery pack into the computer Fully press the battery pack into the computer When it is fully installed the battery pack latch 4 automatically locks into place 2 3 4 5 Turn the computer over again then open the LCD 6 Press on the power switch The computer resumes normal operation from hibernation mode 58 IBM ThinkPad 560 User s Guide ...

Page 77: ...nect the AC Adapter to the computer leave the battery pack installed Replace the battery pack with a fully charged spare See Replacing the Battery Pack on page 57 Off The battery pack is not installed The computer is turned off or is in suspend mode when the AC Adapter is not connected You should take the necessary actions when the blinking orange condition occurs before the computer enters suspen...

Page 78: ...Gauge Program To install the ThinkPad Features program Chapter 7 Note When you install an operating system you must also install the ThinkPad Features program with the Utility Diskette before the Fuel Gauge program can be used The Fuel Gauge program displays the following battery pack conditions on the screen Power mode Battery status Suspend or hibernation options The Fuel Gauge program is availa...

Page 79: ...Battery Operation Fuel Charge In Progress Suspend Button Hibernation Button Percentage of Remaining Power Current Power Mode AC High Gauge 70 Duration of Remaining Power Fuel Fuel 70 1 30 Minimized to an icon Fuel Gauge program The power source AC Adapter or battery and power mode alternately appear Power source AC AC Adapter BT Battery Power mode HI High Performance AU Automatic CU Customized AC ...

Page 80: ...the battery pack Turn off the computer whenever it is not in use Keep the battery fully charged Maximizing Battery Powered Operation To save battery power Use Advanced Power Management APM Decrease the LCD brightness Use the Battery Power Management function 62 IBM ThinkPad 560 User s Guide ...

Page 81: ...r applications and devices are idle Each operating system comes with its own APM O S 2 If you are using OS 2 APM is automatically installed on your computer D O S If you are using DOS APM is automatically installed on your computer To verify that the computer has APM installed correctly type power at the command prompt and press Enter If a screen similar to the following appears APM is successfull...

Page 82: ...S 2 If MS DOS System with APM appears for the item Computer APM is already installed Press F3 to exit the setup 3 Using the Arrow keys position the highlighted cursor over MS DOS System and press Enter 4 Position the highlighted cursor over MS DOS System with APM and press Enter 5 Verify that the item Computer has changed to MS DOS System with APM on the screen If not return to step 3 Windows Setu...

Page 83: ... on your computer To verify that the computer has APM installed correctly do the following 1 Start Windows 95 2 Open My Computer 3 Open Control Panel 4 Open Power 5 Verify that the item Power management is set to Advanced If not select Advanced from the pull down menu Chapter 4 Using Battery Power 65 ...

Page 84: ...ation modes see 2 on page 31 Power saving modes The power saving modes stop all tasks when the computer is not used for a specified time When resuming normal operation from one of the modes use the resume function to return to where you were when you entered that mode Because the operating system is already loaded the resume function is faster than turning the power on The following are the three ...

Page 85: ...r Shutdown Switch Fn F12 LowBattery Timer PowerSwitch Power Switch Hibernation Mode Close LCD Fn F4 Timer LowBattery Fn F12 LowBattery Timer Anykey Operation Mode StandbyMode Suspend Mode Quick Suspend RediSafe Suspend Fn F4 Timer LowBattery Close LCD Ring Indicator Fn key Timer Open LCD High Performance Automatic Customized Fn F11 Fn F3 Timer Timer LowBattery These options are set using the Think...

Page 86: ...e Suspend Modes The computer provides the following two types of suspend modes for you to save power Suspend mode RediSafe suspend mode The following indicators change status when using suspend mode Current Status Indicator Lamps Suspend Mode Power On In Suspend Mode Green Off Entering or Resuming Suspend Blinking green Off Normal Operation Off Green Suspend mode In suspend mode all tasks are stop...

Page 87: ...ccidental loss of data during suspend mode Resuming normal operation is faster in RediSafe suspend mode than it is in Hibernation mode the computer resumes normal operation when you press the Fn key in RediSafe suspend mode If all battery power is used and the computer turns off during RediSafe suspend mode install a fully charged battery pack or connect the AC Adapter then press the power switch ...

Page 88: ...ed click on Enable hibernation and create the file on the hard disk drive 4 Click on the check box next to RediSafe suspend A mark appears in the check box when RediSafe suspend is selected 5 Click on the OK button D O S If you are using DOS 1 Type PS2 HFILE C at the command prompt then press Enter to create the hibernation file on drive C type the drive letter of your choice 2 Type PS2 SA E at th...

Page 89: ...he computer enters suspend mode When you resume normal operation the output might differ from what you expect because the device might be reset or lose its configuration settings Sometimes you might want to use the computer with the LCD closed for example when an external monitor and keyboard are used In such a case turn on the computer with the LCD closed or use the ThinkPad Features program to s...

Page 90: ...PC Card before restarting the system or application program For other kinds of PC Cards if the PC Card or computer does not operate restart the application or computer Note You must set the Resume on incoming call option in the ThinkPad Features program so the computer automatically resumes normal operation For OS 2 or Windows 1 Click on the Battery icon 2 Click on the Suspend Hibernation Resume o...

Page 91: ... hear one short beep A graphical message appears and the suspend mode indicator lamp blinks then a short beep sounds again to inform you that the computer has entered hibernation mode Creating the Hibernation File Attention The hibernation file must not be created in a compressed data area of the hard disk When installing an operating system or installing additional computer memory you must create...

Page 92: ...ernation Resume options icon 4 Click on the Enable Hibernation button in the menu 5 Make sure the hard disk drive in the computer is selected then select OK to create the hibernation file The computer can now enter hibernation mode D O S If you are using DOS Type PS2 HFILE C at the command prompt then press Enter The hibernation file is created on drive C 74 IBM ThinkPad 560 User s Guide ...

Page 93: ...battery power to enter hibernation mode Therefore it reserves some battery power when it is set to enter hibernation mode when a low battery condition occurs This can cause the battery operating time to be shorter than the time publicly stated Do not add or remove memory during hibernation mode If you do the computer resumes from hibernation mode without recognizing the changed memory size To ensu...

Page 94: ...n mode if it is using one of the following IBM PC Cards IBM 28 8 14 4 Data FAX Modem IBM PCMCIA Data FAX Modem IBM High Speed PCMCIA Data FAX Modem IBM 3270 Emulation Credit Card Adapter IBM Token Ring 16 4 Credit Card Adapter IBM Credit Card Adapter for Ethernet IBM 5250 Emulation Credit Card Adapter IBM Microelectronics 2 4 9 6 Data FAX Modem IBM Microelectronics 14 4 14 4 Data FAX Modem IBM Wir...

Page 95: ...al information such as your name or address on the password prompt screen Using the Power On Password 78 Setting a Power On Password 78 Entering a Power On Password 80 Changing a Power On Password 81 Removing a Power On Password 82 Using the Personalization Feature 83 Entering the Personal Information 84 Deleting a Personalized Screen 87 Using Locks 88 Copyright IBM Corp 1996 77 ...

Page 96: ... Easy Setup Start up Test Restart Config BIOS part number Date System unit serial number System board serial number Microprocessor nnnnnnnnnnnnnnnn nnnnnnnnnnn Pentium Process nnnnnnn 12 31 96 2 Select the Power On icon Note When you type a wrong key use the Backspace key to erase it and then type the correct key 3 Type your desired power on password then press Enter You can use any combination of...

Page 97: ...e password canceled Proof of purchase is required and an additional charge might be required for the service Once you set the password you cannot change or remove it in Easy Setup you must change or remove a password at the password prompt screen that appears when you turn on the computer See Changing a Power On Password on page 81 or Removing a Power On Password on page 82 Chapter 5 Protecting Yo...

Page 98: ...ssword prompt appears at the top left corner on the screen do the following 1 Type your power on password Each time you press a key the symbol appears When typing your password release each key quickly If you hold a key down too long the same letter can be entered repeatedly 2 Press the Enter key When the password is entered correctly OK appears and the computer starts normal operation When you en...

Page 99: ...n password then press the Spacebar 3 Type the new password then press the Spacebar Use no more than 7 characters 4 Type the new password again to verify it then press Enter The new password will be available when you turn on the computer the next time All the steps can be summarized as follows Current space New space New Enter Do Not Forget Your Power On Password If you forget your power on passwo...

Page 100: ...ove it after normal operation is resumed To remove a power on password 1 Turn off the computer and wait at least 5 seconds then turn it on 2 When the password prompt appears type your current password then press the Spacebar 3 Press Enter The power on password is removed All the steps can be summarized as follows Current space Enter 82 IBM ThinkPad 560 User s Guide ...

Page 101: ... displayed with the text information you create and a personalization update utility to store your personal data in the nonvolatile memory of your system Note For details about bitmap graphics see page 235 A personalized password prompt screen consists of two parts the personal data area and the background bitmap area The personal data area 1 is the box in the center of the screen that has a black...

Page 102: ...sing your operating system s diskcopy command 3 Insert the backup copy of the Utility Diskette 2 into the diskette drive 4 Start the ThinkPad Features program by double clicking on the ThinkPad icon on the screen 5 Click on the Personalization Editor XX XXXXX X XX XXX icon The personalization editor window appears Help Exit Personalization Editor Personal Data Background Preview 6 Select Personal ...

Page 103: ... change the size select Options and then Image Attributes Specify Width as 160 Height as 100 and Units as pels 11 Select File and Save As to save and name your drawing as a 16 color bitmap file on the backup copy of Utility Diskette 2 12 Close Paintbrush 13 When the opening file window appears enter the name of your bitmap file that you have just created on Utility Diskette 2 14 Select Preview to ...

Page 104: ...copied from Utility Diskette 2 and stored in the nonvolatile memory in the computer 18 After the data is stored turn off the computer To set a password Page 78 19 Set your password if you have not set it You have created your own personalized password prompt screen It will appear each time the computer is turned on 86 IBM ThinkPad 560 User s Guide ...

Page 105: ...f the computer 2 Insert the backup copy of the Utility Diskette 2 into the diskette drive then turn on the computer 3 Select Delete personalization data from the menu then follow the instructions on the screen 4 After the data is updated turn off the computer Your data has been deleted from the nonvolatile memory in the computer Chapter 5 Protecting Your Computer 87 ...

Page 106: ...formance of locking devices and security features You can attach a Kensington lock or a compatible lock to your computer to prevent it from being removed without your permission To attach a lock do the following Attach a Kensington lock or a compatible lock to the keyhole 1 on the rear of the computer then secure the chain on the lock to a secure stationary object 1 88 IBM ThinkPad 560 User s Guid...

Page 107: ...vices and IBM options Installing and Removing PC Cards 90 Inserting the PC Card 90 Removing the PC Card 92 Increasing Memory Capacity 93 Installing and Removing the DIMM 94 Attaching an External Numeric Keypad or a Mouse 99 Using the Mouse and Other Pointing Devices 100 Attaching an External Keyboard 101 Copyright IBM Corp 1996 89 ...

Page 108: ...s section explains how to install and remove a PC Card For information about operating the computer with PC Cards refer to Using PC Cards on page 47 The computer has two PC Card slots upper slot and lower slot to install two Type I or Type II PC Cards one in each slot or a single Type III PC Card in the lower slot Inserting the PC Card 1 Find the notched edge 1 of the PC Card as shown 2 Open the c...

Page 109: ...Type III PC Card insert the card into the lower slot 3 2 3 4 Press the PC Card firmly into the connector until the eject button 4 pops out Then pull the eject button out slightly and fold it to the left 1 2 4 You have completed the installation of the PC Card Refer to the following sections To use PC Cards see Using PC Cards on page 47 To use PC Cards with power saving functions see Considerations...

Page 110: ...emoving the PC Card Raise the PC Card eject button 1 for the PC Card you want to remove Then press the PC Card eject button until the PC Card pops out Remove the PC Card and save it for future use 1 1 2 92 IBM ThinkPad 560 User s Guide ...

Page 111: ...rease the amount of memory in your computer by installing a dual inline memory module DIMM available as an option Two different capacities of DIMM 8MB and 16MB are available You can insert a DIMM directly in the memory slot on the bottom of the computer Your computer memory capacity can be expanded up to 24MB 8MB base memory and a 16MB DIMM option Chapter 6 Installing and Removing Options 93 ...

Page 112: ...dapter and all cables from the computer 2 Turn the computer over 3 Remove the screw on the memory slot cover Attention To avoid damaging the DIMM do not touch its contact edge 4 Which are you going to do Install a DIMM Go to the next step Remove a DIMM Go to step 6 on page 96 94 IBM ThinkPad 560 User s Guide ...

Page 113: ...he DIMM b With the notched end of the DIMM toward the right side of the socket 2 insert the DIMM at an angle of approximately 20 into the socket then press it firmly c Pivot the DIMM until it snaps into place 1 2 1 2 2 1 20 Side View d Go to step 7 on page 97 Chapter 6 Installing and Removing Options 95 ...

Page 114: ... DIMM do not touch its contact edge 6 Remove the DIMM from the memory slot a Press out on the latches on both edges of the socket at the same time b Remove the DIMM Be sure to save the DIMM for future use c Go to the next step 96 IBM ThinkPad 560 User s Guide ...

Page 115: ...MM memory size to the base memory size 7808KB For example if you installed a 16MB DIMM calculate the total memory size as follows 16 MB x 1 24 KB 78 8 KB 24192 KB Note To start Easy Setup press and hold F1 then turn on the computer b Start Easy Setup and confirm the memory size count at the upper left corner of the screen as shown 24192 KB OK If a 2 1 error code appears under the memory count turn...

Page 116: ...mory test starts e Does an OK message now appear under the Memory icon Yes You have installed the DIMM correctly Exit Easy Setup and go to the next step No You need to reinstall the DIMM Go to page 94 and reinstall the DIMM 10 Reconnect all cables You have completed the installation or removal of the DIMM Note If you changed the memory installed in the computer you need to create a new hibernation...

Page 117: ...ly to the connector on the rear of the computer You can use both the IBM PS 2 Miniature Mouse and TrackPoint III as the pointing device Note You can remove the keypad cover 1 and use it as a stand for the keypad If you want to use the external numeric keypad and mouse at the same time first connect the keypad cable to the computer then connect the mouse cable 2 to the connector at the rear of the ...

Page 118: ...O S 2 W I N WIN With OS 2 or Windows 1 Start the ThinkPad Features program 2 Click on the Keyboard Pointing Device icon 3 Click on Disable for the TrackPoint These changes become effective when computer power is turned off and then on again Using the IBM ThinkPad Space Saver Keyboard When using the IBM ThinkPad Space Saver Keyboard do not install the device driver supplied with the Space Saver Key...

Page 119: ...end mode when the LCD is closed The external keyboard must be connected through the keyboard mouse connector It will not work if it is connected directly to the computer When the external keyboard is attached the following keys are not available Numeric keypad on the computer keyboard External numeric keypad You should use the numeric keypad on the external keyboard When you attach the external ke...

Page 120: ...102 IBM ThinkPad 560 User s Guide ...

Page 121: ...d Features Program for DOS 7 0 116 Installing the PC Card Director for DOS 7 0 117 Installing Software for Microsoft Windows Version 3 11 118 Installing Windows 3 11 120 Installing the ThinkPad Features Program for Windows 3 11 124 Installing the PC Card Director for Windows 3 11 125 Installing the ESS AudioDrive Support Software for Windows 3 11 126 Installing the Infrared Device Driver for Windo...

Page 122: ...an operating system you must also reinstall the software in this list for your computer to operate as it did at the time of purchase The online book however is available only at the time of purchase and no diskettes are available for reinstallation Important You should make a backup copy of the online book before beginning the reinstallation process The PC Card client device driver is not part of ...

Page 123: ...or Custom Setup If the device driver diskettes were not supplied with your computer you need to create the diskettes using the Diskette Factory program diskette backup program which is preinstalled on your computer Refer to the appropriate section to install your operating system and its device drivers O S 2 If you are installing OS 2 go to Installing Software for OS 2 Warp Version 3 on page 106 D...

Page 124: ...ckup program which is preinstalled on your computer The software shown in the following figure is already installed at the time of purchase When reinstalling OS 2 Warp reinstall this software for your computer to work as it did at the time of purchase Page numbers 1 Page 107 2 Page 107 3 Page 109 4 Page 110 5 Page 112 6 Page 114 OS 2 Warp Version 3 Start Computer Operation Install OS 2 Warp 1 2 3 ...

Page 125: ...u select Install Preselected Features Installing the ThinkPad Features Program for OS 2 Warp Note When installing an operating system you need to install the ThinkPad Features program To install the ThinkPad Features program 1 Start OS 2 2 Insert the Utility Diskette 2 into the diskette drive 3 Install the ThinkPad System Management device driver a Open OS 2 System and then System Setup b Select D...

Page 126: ...open the WIN OS 2 full screen b Follow the instructions in Installing the ThinkPad Features Program for Windows 3 11 on page 124 8 Install the DOS ThinkPad Features program to use the PS2 commands a Exit the WIN OS 2 full screen then open the DOS full screen b Follow the instructions in Installing the ThinkPad Features Program for DOS 7 0 on page 116 You have completed the installation of the Thin...

Page 127: ... operating system 2 Insert the PCMCIA Installation Diskette for OS 2 Windows 95 into the diskette drive 3 Open the OS 2 full screen command prompt 4 Type A PCMINST2 at the OS 2 command prompt then press Enter 5 Follow the instructions on the screen 6 Click on OK when you have completed the installation 7 After the installation is complete close all applications remove any diskette from the diskett...

Page 128: ... then install the AudioDrive support software as follows 1 Turn on the computer and start OS 2 Note To open the OS 2 full screen 1 Select OS 2 System 2 Select Command Prompts then select OS 2 Full Screen 2 Open the OS 2 full screen command prompt 3 Insert the AudioDrive Features Diskette for OS 2 into the diskette drive 4 Type A ESUNINST at the command prompt then press Enter Necessary backups are...

Page 129: ...2 Warp You have completed the installation of the ESS AudioDrive support software for OS 2 If you want to continue to install all device drivers continue with Installing the Infrared Device Driver for OS 2 Warp on page 112 Chapter 7 Installing Software 111 ...

Page 130: ...n 3 Go to the DOS command prompt 4 Insert the Infrared Features Diskette into the diskette drive 5 Type A UINSTALL and press Enter The following screen appears Type the SOURCE drive letter A Z When you install a program the SOURCE drive letter is the location you are installing FROM Source Drive Enter F1 Help F3 Exit Installation Options Installation Source Drive 6 Press Enter then follow the inst...

Page 131: ...ms folder or the WIN OS2 full screen or window object in the Command Prompts folder 2 Select Settings Session and then WIN OS 2 Settings 3 Modify the following setting as shown COM_DIRECT_ACCESS ON From a separate object that you have created 1 With the right mouse button click on the object 2 Select Settings Session and then check Separate Session 3 Select WIN OS 2 Settings and modify the followi...

Page 132: ...llation Before you begin installing the display driver set the display device mode to LCD open the ThinkPad Features program and select the LCD icon or at the command prompt type PS2 SC LCD and press Enter To install the ThinkPad display device driver 1 Start OS 2 2 Insert the ThinkPad Video Features Diskette for OS 2 into the diskette drive 3 Open the OS 2 full screen or OS 2 window 4 Go to the A...

Page 133: ... using the Diskette Factory program diskette backup program which is preinstalled on your computer The software shown in the following figure is already installed at the time of purchase When reinstalling DOS Version 7 0 reinstall this software for your computer to work as it did at the time of purchase Page numbers 1 Page 116 2 Page 116 3 Page 117 PC DOS Version 7 0 Start Computer Operation Insta...

Page 134: ...ll the ThinkPad Features program 1 Start DOS 2 Insert the Utility Diskette 1 into the diskette drive 3 Type A UINSTALL at the DOS prompt and press Enter The following screen appears Type the SOURCE drive letter A Z When you install a program the SOURCE drive letter is the location you are installing FROM Source Drive Enter F1 Help F3 Exit Installation Options Installation Source Drive 4 Press Ente...

Page 135: ...hat came with the PC Card to install the device driver PC Card client device drivers only when PC Card Director does not support the PC Card To install the PC Card Director 1 Start DOS 2 Insert the PCMCIA Installation Diskette for DOS Windows into the diskette drive 3 Type A at the DOS command prompt and press Enter to go to the A prompt 4 Type PCMINSTD then press Enter 5 Follow the instructions o...

Page 136: ...e of purchase When reinstalling Windows Version 3 11 reinstall this software for your computer to work as it did at the time of purchase Note If you are installing Windows 95 go to Installing Software for Microsoft Windows 95 on page 129 Page numbers 1 Page 116 and 116 2 Page 120 3 Page 124 4 Page 125 5 Page 126 6 Page 127 Microsoft Windows Version3 11 Start Computer Operation Install DOS Install ...

Page 137: ...do the following for Windows 3 11 to operate correctly When the Windows Setup program asks you to select either Express Setup or Custom Setup select C for Custom Setup Install the ThinkPad display driver instead of the default device drivers that came with Windows Chapter 7 Installing Software 119 ...

Page 138: ...ou to select either Express Setup or Custom Setup select C for Custom Setup Install the ThinkPad display driver instead of the default device drivers that came with Windows Do the following to install Windows Version 3 11 with Advanced Power Management APM and the ThinkPad display driver 1 Turn on the computer 2 Install Windows Version 3 11 with the APM option Important When the Windows Setup prog...

Page 139: ...ollowing screen appears Windows Setup Setup has determined that your system includes the following hardware and software components If your computer or network appears on the Hardware Compatibility List with an asterisk press F1 for Help Computer MS DOS System Display VGA Mouse Microsoft or IBM PS 2 d Using the Up Arrow highlight MS DOS System and press Enter e Select MS DOS System with APM from t...

Page 140: ... use the MOUSE COM driver that came with DOS a At the DOS command prompt usually C type E AUTOEXEC BAT and press Enter b Find the line C WINDOWS MOUSE COM Y c Change it to C DOS MOUSE COM Y d Find the line that includes SHARE EXE and delete that line e Save the file and restart the computer Note You can change the display resolution type by using the ThinkPad Features program after completing the ...

Page 141: ...h an asterisk press F1 for Help Computer MS DOS System with APM Display Cyber9385 82 8 6 256 small font Mouse Microsoft or IBM PS 2 g Press Enter to continue the installation h After the installation is complete remove any diskette from the diskette drive and restart the computer When you start Windows from the DOS prompt do not close the LCD while the program is loading if you do the computer wil...

Page 142: ...n select Run from the pull down menu O p t i o n s W i n d o w s H e l p P r o g r a m M a n a g e r N e w O p e n M o v e C o p y D e l e t e P r o p e r t i e s E x i t W i n d o w s A l t E n t e r E n t e r F 7 F 8 D e l F i l e R u n 3 Insert the Utility Diskette 1 into the diskette drive 4 Type A INSTALLW and press Enter 5 Follow the instructions on the screen Default choices are already hig...

Page 143: ...t device drivers only when PC Card Director does not support the PC Card To install the PC Card Director 1 Turn on the computer and start Windows 2 Select File from the Program Manager window then select Run from the pull down menu 3 Insert the PCMCIA Installation Diskette for DOS Windows into the diskette drive 4 Type A PCMINSTW and press Enter 5 Follow the instructions on the screen to complete ...

Page 144: ...o g ra m M a n a g e r N e w O p e n M o v e C o p y D e le te P ro p e rtie s E x it W in d o w s A l t E n t e r E n te r F7 F8 D e l F i l e R u n 3 Insert the AudioDrive Features Diskette for Windows into the diskette drive of your computer 4 Type A SETUP then press Enter 5 Follow the instructions on the screen to complete the installation You have completed the installation of the ESS AudioDr...

Page 145: ...drive 3 Type A UINSTALL and press Enter The following screen appears Type the SOURCE drive letter A Z When you install a program the SOURCE drive letter is the location you are installing FROM Source Drive Enter F1 Help F3 Exit Installation Options Installation Source Drive 4 Press Enter then follow the instructions on the screen Select Install Windows ThinkPad Infrared Driver when you are asked Y...

Page 146: ...ver also takes advantage of the computer s video capability To install the ThinkPad device driver 1 Turn on the computer 2 If Windows is running on your computer exit Windows and switch to the DOS prompt 3 Go to the Windows subdirectory and type SETUP then press Enter 4 Select Display from the Windows Setup menu then select Other Requires disk 5 Insert the Video Features Diskette for Windows 3 1 i...

Page 147: ...n the following figure is already installed at the time of purchase When reinstalling Windows 95 reinstall this software for your computer to work as it did at the time of purchase Page numbers 1 Page 129 2 Page 130 3 Page 132 4 Page 133 5 Page 137 6 Page 139 Microsoft Windows 95 Start Computer Operation Install Windows 95 Install ThinkPad display driver Install ThinkPad Features program Install P...

Page 148: ... Change Display Type button 6 Make sure that Trident SuperVGA is set to Adapter Type as a default value then click on Change 7 Insert the ThinkPad Video Feature Diskette for Windows 95 into the diskette drive 8 Click on Have disk and click on OK 9 Make sure IBM ThinkPad Cyber9385 82 PCI is shown as the selection then click on OK 10 Click on Close 11 Select your screen parameters from the color pal...

Page 149: ...e screen Windows 95 prompts you to restart the computer to make the display driver change effective You have completed the installation of the ThinkPad display driver If you want to continue to install all the device drivers go to Installing the ThinkPad Features Program for Windows 95 on page 132 Chapter 7 Installing Software 131 ...

Page 150: ...ically To start the ThinkPad Features program 1 Click on Start 2 Select Programs then select ThinkPad 3 Select ThinkPad Features If you have not installed the ThinkPad Features program Install the ThinkPad Features program using the Utility Diskette supplied with the computer 1 Insert ThinkPad Utility Diskette 1 into the diskette drive 2 Click on Start 3 Click on Run 4 Type A INSTALLW then click o...

Page 151: ...C Card Director for DOS and Windows has been already installed on your computer you must remove the PC Card Director for DOS and Windows before installing the PCMCIA support software for Windows 95 This is because the Windows 95 installation program does not automatically remove the PC Card Director for DOS and Windows To remove the PC Card Director for DOS and Windows do the following this proced...

Page 152: ...pport software installed on your computer To install the ThinkPad Socket Services device driver for Windows 95 1 Start Windows 95 2 Select My Computer Control Panel and System 3 Click on the Device Manager tab 4 Click on the mark for PCMCIA socket 5 Double click on PCIC or compatible PCMCIA controller 6 Click on the Driver tab to see the Driver files list 7 Click on the Change Driver button 8 Clic...

Page 153: ...S01 VXD or IBMPCDIF VXD 14 Insert the PCMCIA Installation Diskette for OS 2 Windows 95 into the diskette drive 15 Click on OK IBMCSS01 VXD and IBMPCDIF VXD are copied from the diskette 16 Click on the OK button at the Insert Disk panel Note These files were copied when you installed the Windows 95 integrated PCMCIA support software 17 Click on the Skip File button at the Copying Files panel when W...

Page 154: ...skette drive 7 Click on the Next button 8 When you see A INSTALLP EXE on the screen click on the Finish button 9 Click on the Continue button when the opening panel of the installation program appears on the screen 10 Follow the instructions on the screen 11 Remove the diskette from the diskette drive You have completed the installation of the PC Card Director for Windows 95 If you want to continu...

Page 155: ...on different from the one needed for your computer It is recommended that you reinstall the AudioDrive support software as follows 1 Turn on the computer and start Windows 95 2 Open My Computer 3 Open Control Panel and open System to open the System Properties window 4 Click on the Device Manager tab then double click on Sound video and game controllers from the list 5 Double click on ESS AudioDri...

Page 156: ...ette drive then click on OK 12 Type A at the Copy Files From window then click on OK The installation begins 13 After the installation is complete click on the Close button You have completed the installation of the AudioDrive Support Software for Windows 95 If you want to continue to install all the device drivers go to Installing the Infrared Device Driver for Windows 95 on page 139 138 IBM Thin...

Page 157: ...Insert the Infrared Features Diskette into the diskette drive 3 Type A UINSTALL and press Enter 4 At the Installation Options screen press Enter to accept the default source drive 5 Follow the instructions on the screen 6 Select Install Windows ThinkPad Infrared Driver when you are asked Make sure you specify the directory where you have installed Windows 95 when asked You have completed the insta...

Page 158: ...140 IBM ThinkPad 560 User s Guide ...

Page 159: ...tive action to take Important Use this chapter to test only IBM products Non IBM products can cause misleading error information or incorrect computer responses When testing non IBM products refer to the instructions supplied with those products Common Problems and Frequently Asked Questions 143 Common Problems and Actions 143 Frequently Asked Questions and Answers 144 Testing the Computer 146 Tro...

Page 160: ...nstalled Options 167 Recording Identification Numbers 167 Using the HelpWare Support Family 168 Purchasing Additional HelpWare Services 172 Custom Services 176 Obtaining IBM Operating System Updates 176 About Your Warranty 177 Service outside North America 178 142 IBM ThinkPad 560 User s Guide ...

Page 161: ...show as good performance as I expected Performance varies depending on your hardware and software configurations such as memory size swapper file size or smart drive settings Error 2xx appears memory error Make sure your memory card is correctly installed See page 93 A memory shortage or memory error occurs When you are using DOS it is recommended that you use the DOS command MEM C to review your ...

Page 162: ...re entering suspend mode might not be saved The computer does not enter suspend or hibernation mode Verify that If you are using the AC Adapter and the computer is communicating suspend and hibernation modes are disabled See page 71 If using the hibernation mode make sure you have created the hibernation file See page 73 When using Windows the pointer does not move after normal operation is resume...

Page 163: ...BM PC Company BBS to get the latest versions of device driver diskettes Purchase the operating system diskettes or device driver diskettes Contact your IBM reseller or IBM marketing representative See page 168 for IBM HelpWare information How can I resolve any resource conflicts for IRQ COM port and other settings that have occurred after installing a new option or a new application See Appendix A...

Page 164: ...en if a password has been set Type the correct password and press Enter The Diskette and F1 prompts shown below appear F2 F10 F1 This means no operating system is installed in your computer Install it now Did one of these screens appear Yes Turn off the computer and continue with step 2 No Go to page 149 2 Make sure the speaker volume control is in its middle position 3 Press and hold F1 then turn...

Page 165: ...s select the Test icon then select the Start icon or press Enter FDD 1 FDD 2 1 2 HDD Display Memory SystemBoard Serial DSP CDROM 1 Infrared Audio Exit Start Restart PCMCIA Parallel If the computer did not beep the speaker is not working correctly Check that the speaker volume control see page 12 for the location is in its middle position If you are not sure about the beep turn off the computer the...

Page 166: ...r code and have the computer serviced If the test does not find a problem but one still exists find the problem in the troubleshooting charts on page 149 No Return to step 3 on page 146 and start Easy Setup again If you still cannot start Easy Setup find the problem in the troubleshooting charts starting on page 149 148 IBM ThinkPad 560 User s Guide ...

Page 167: ...the Start up icon If you are unable to set the startup sequence have the computer serviced 4 Check the list of devices on the startup sequence box Is the default drive listed in the startup sequence box Yes Exit this screen and turn off the computer No Select the Reset icon 5 Is an operating system installed Yes Go to step 7 No Install operating system in your computer 6 After the operating system...

Page 168: ... battery error The computer has turned off because of a critical low battery condition Connect the AC Adapter to the computer and charge the battery pack or replace the battery pack with the fully charged one 195 Hibernation error The system configuration before and after hibernation mode differs and the computer cannot resume normal operation If the memory size is changed re create the hibernatio...

Page 169: ...be damaged Have the external keyboard serviced Verify that the external keyboard is connected to the correct side of the keyboard mouse connector see page 101 Verify that the keyboard mouse connector is correctly connected to the computer If the preceding items are correct disconnect the keyboard mouse connector from the computer and verify that the operation of the system keyboard is correct If t...

Page 170: ...screen remains blank have the computer serviced The screen is blank and there is a continuous beep or two or more beeps Have the computer serviced Only the cursor appears Reinstall your operating system and turn on the computer If there is still a problem have the computer serviced xxxxx KB OK appears and the computer halts Have the computer serviced The screen is unreadable or distorted Verify th...

Page 171: ... dots on the screen is an intrinsic characteristic of TFT LCD technology and is not an LCD defect Message Action Diskette and F1 prompts F2 F10 F1 Make sure that you have installed an operating system in your computer Or verify that the self starting diskette is inserted correctly with the label up and metal shutter end first in the diskette drive If so press F1 If both prompts remain have the com...

Page 172: ...ced POST error prompt ERROR OK Cancel An error was found during the POST Press Enter then select Start from the test menu to run the test If the test ends with an error make a note of the error code and have the computer serviced Error prompt Turn off the computer and start Easy Setup then select Test to test the computer If the test ends with an error make a note of the error code and have the co...

Page 173: ...duct specifications See Specifications on page 221 Processor speed may decrease if the computer is used in a high temperature environment This is not a defect The computer has problems such as a broken keylock or a defective indicator lamp Have the computer serviced The computer does not turn off with the power switch If the suspend lamp is turned on connect the AC Adapter or install a fully charg...

Page 174: ...s in the computer 3 Connect the AC Adapter to the computer and let it charge If the battery pack cannot be fully charged in 24 hours use a new battery pack The battery operating time indicated by the Fuel Gauge program or the battery status indicator is much longer or shorter than the actual operating time Repeat discharging and charging of the battery pack at least three times The operating time ...

Page 175: ...tion The screen is blank Verify that The power cord for the external monitor is plugged into a working electrical outlet and into the external monitor The external monitor is turned on and the brightness and contrast controls are adjusted The signal cable for the external monitor is plugged into the external monitor connector on the computer Some signal cables might not fit into the external monit...

Page 176: ...he computer serviced Wrong characters appear on the screen Verify that the operating systems and application programs have been installed and configured correctly If so have the computer serviced Problem Action The computer does not enter hibernation mode with the Fn F12 key combination Did you create the hibernation file You must create the hibernation file before entering hibernation mode see pa...

Page 177: ...ication speed see page 52 The infrared port is clean and does not have any spots No cable or electrical device is between the computer and the communicating device The distance and angle between the computer and the communicating device are correct Incorrect data is sent between the computer and the device Verify that The distance and angle between the devices are correct The communicating device ...

Page 178: ...n the pointer drifts when not using the TrackPoint III Drifting is a characteristic of the TrackPoint III and is not a defect The drifting occurs for several seconds under the following conditions When the computer is turned on When resuming normal operation When the TrackPoint III is pressed for a long period of time When the environmental temperature changes The mouse or pointing device does not...

Page 179: ...cted to the correct side of the keyboard mouse connector If the preceding items are correct disconnect the keyboard mouse connector from the computer and verify that the operation of the system keyboard is correct If the system keyboard works have the keyboard mouse connector or the external keyboard serviced A number appears when you type an alphabetic character The numeric lock function is on To...

Page 180: ...ou click on the Advanced button If the test programs for the option did not find the problem have the computer and option serviced or see Appendix A An IBM option that used to work no longer works Verify that All the option hardware and cable connections are securely connected If the option came with its own test instructions use those instructions to test the option System resource conflicts do n...

Page 181: ...lier Your PC Card is working by following the diagnostic instructions for your PC Card if any The PC Card is recognized by PC Card Director but the Not Ready message is shown Verify that The PC Card enabler is installed Refer to the manuals supplied with your PC Card If you are using the EMS driver under DOS You have set the correct value for the MA mmmm nnnn parameter in the Resource Map Utility ...

Page 182: ... if you add the following in the CONFIG SYS file DEVICE C THINKPAD IBMDSS 1 SYS IO x or IO1 x Note x shows the PC Card slot number 1 for upper slot 2 for lower slot or 12 for both slots on the computer and IO1 shows the slot number for an expansion unit or port replicator that is attached to the computer System resource conflicts occurred when using PC Cards See Avoiding System Resource Conflicts ...

Page 183: ... operating system Other software works correctly with your computer Necessary device drivers are installed see Chapter 7 The software you are using works correctly with another computer If you have received any error messages when using the application program refer to the manuals supplied with the software for a description of the messages and a solution to the problem If the preceding items are ...

Page 184: ...ages can help identify what service action is required and help the service representative provide quick and efficient service Important During the warranty period you may be responsible for repair costs if the product damage was due to misuse accident modification unsuitable physical or operating environment or improper maintenance by you For your convenience write the service phone numbers here ...

Page 185: ...______MB Hard Disk Drive External Diskette Drive PC Cards Recording Identification Numbers The following information is needed when requesting repair services The machine type and serial number 1 are located on the bottom of the computer The machine type has a prefix of Type The serial number has a prefix of S N 1 IBM Product Name ThinkPad 560 Machine Type Serial Number Chapter 8 Solving Computer ...

Page 186: ...u with questions you might have on the following Setting up your computer and IBM display Installing and setting up IBM options purchased from IBM or an IBM reseller Using the 60 day support for the preinstalled operating system Arranging for service Please have the following information ready when you call Serial numbers of your computer display and other components or your proof of purchase Desc...

Page 187: ...solved over the telephone If the problem is not able to be resolved over the telephone a support representative will arrange for ThinkPad EasyServ You should keep your original ThinkPad shipping materials to send the computer to the repair location If the original shipping carton is not available the courier will deliver a shipping carton and return to pick up the system for delivery to IBM This s...

Page 188: ...s to a fax machine in the U S and Canada you can receive by fax free marketing and technical information on many topics including hardware operating systems and local area networks LANs You can call the IBM PC Company Automated Fax System 24 hours a day 7 days a week Follow the recorded instructions and the requested information will be sent to your fax machine To access the IBM PC Company Automat...

Page 189: ...p to 14 400 baud are supported Long distance telephone charges might apply To access the PC Company BBS In the U S call 1 919 517 0001 In Canada call the center closest to you Markham call 905 316 4255 Montreal call 514 938 3022 Toronto call 416 492 1823 Vancouver call 604 664 6466 Commercial online services that contain information about IBM products include CompuServe Use the following GO word T...

Page 190: ...rt for Installing and configuring your out of warranty IBM computer Installing and configuring non IBM options in IBM computers Using the operating system or application programs Tuning performance Installing device drivers remotely Setting up and using multimedia devices Identifying system problems Interpreting documentation You can purchase this service for a single incident for multiple inciden...

Page 191: ... is called PC Professional Product experts will provide telephone assistance 24 hours a day 7 days a week for application programs on the Supported Products list For more information about purchasing this service see Ordering Support Line Services Ordering Support Line Services Enhanced PC Support Line Network and Server Support Line and PC Software Assistance Support Line services are available f...

Page 192: ...air Services You can upgrade your ThinkPad EasyServ Customer Carry In warranty service or extend the service beyond the warranty period Warranty upgrades in the U S include Overnight service option Your warranty provides ThinkPad EasyServ Carry in repair service You can also extend your warranty HelpWare Warranty and Repair Services offers a ThinkPad EasyServ Maintenance Agreement For more informa...

Page 193: ...uter products in the U S you can purchase HelpWare Consult Line support This service offers telephone access to experts for consultation on agreed to topics The experts provide recommendations and corrective actions as appropriate For more information about HelpWare Consult Line call 1 800 772 2227 Chapter 8 Solving Computer Problems 175 ...

Page 194: ...ver Connectivity Services This service provides hardware installation and connection to support a server and five or more workstations using token ring or 10BaseT Ethernet cabling For more information about LAN Startup and Connectivity Services call 1 800 772 2227 Obtaining IBM Operating System Updates IBM provides update diskettes called ServicePaks or corrective service diskettes CSDs to custome...

Page 195: ...anada call 1 800 465 1234 In other countries contact your IBM authorized reseller or IBM marketing representative About Your Warranty During the warranty period you may be responsible for repair costs if the product damage was due to misuse accident modification unsuitable physical or operating environment or improper maintenance For complete details about the product warranty see Appendix E Chapt...

Page 196: ...y 5 52 557 8588 U S A Toll free 800 772 2227 919 517 2477 Central and South America Argentina Buenos Aires 1 54 1 313 0014 Chile Santiago 2 56 2 334 400 Colombia Bogota 1 57 1 236 1672 Costa Rica 506 236 222 Ecuador Quito 2 593 2 565 100 Panama 507 693 977 Peru Lima 14 51 14 836 1263 Venezuela Caracas 2 58 2 908 8738 Africa Angola 244 337 591 Sociedade Informatica Luanda 2 244 337 598 Botswana 267...

Page 197: ...50 475 Liberia 231 223 648 Liberia Business Mach Malawi 265 671 755 Comp Sales Services Malta 356 234 175 Computer Solutions 356 234 176 356 234 177 356 233 121 Mozambique 258 424 036 Systems Computadores Nigeria Lagos 1 234 1 633 194 234 1 634 473 234 1 634 453 234 1 630 371 234 1 632 739 Rwanda 250 72 931 Compulec Rwanda Sierra Leone 232 22 224 275 Continental Comm Service 232 22 223 833 South A...

Page 198: ...ina 38 71 219388 Bulgaria 359 2 730235 Croatia 30 41 624500 Czech Republic 42 2 7106111 Denmark 45 43 43 43 43 Dubai 971 4 521 000 Al Abbas Trad Co Finland 358 0 9800 4260 France 33 1 4039 9798 Germany 49 0 130 4567 Germany Hanover 49 0 511 5164567 Greece 30 1 995 3403 Hungary 36 1 1654422 Iceland Toll free 354 1 996977 Iran 982 1 893 251 Data Processing Iran 982 1 680 644 Data Proc Field Eng 982 ...

Page 199: ...ania 40 1 6158267 Russia 7 095 2356602 Saudi Arabia 966 2 660 0007 Saudi Business Mach 966 2 669 4605 S B M Inf Products 966 2 761 7285 Tayseer Al Sheikh 966 2 665 3470 Saudi Soft Serbia 38 11 34622211 Slovak Republic 42 7 330175 Slovenia 38 61 15215 Spain Madrid 1 34 1 397 6503 Sweden 46 8 793 30 00 Switzerland 41 155 46 46 Syria 963 11 249 911 Attar Brothers Trad Turkey Istanbul 1 90 1 800 900 U...

Page 200: ...3586 1111 Korea Toll free 080 023 5050 82 2 781 7367 Malaysia 60 3 735 5727 60 3 735 5728 Myanmar Burma 95 01 78354 95 01 73951 New Zealand Toll free 0800 733 222 64 4 576 5555 Philippines 63 2 819 3679 63 2 819 3774 63 2 816 3578 Singapore 65 289 8973 65 289 8975 65 289 2101 fax Sri Lanka 94 1 448442 94 1 440810 203 Taiwan Toll free 080 21 1212 886 02 776 7676 Thailand 66 2 2734069 70 66 2 273440...

Page 201: ...I O addresses for each option and program as shown in their manuals ThinkPad Features program Page 29 Then you must check the current resource allocations for the computer and your expansion unit and select the available resource values by using the ThinkPad Features program When you want to install a new Ethernet PC Card in the computer you need to assign an IRQ for the PC Card An Ethernet PC Car...

Page 202: ... Conflicts When Using PC Cards When you do a network remote program load RPL or start the computer from a PC Card you must make sure that the system resources used by the PC Card do not conflict with the resources used by other devices O S 2 W I N Using the ThinkPad Features Program When PC Card resources conflict with a built in device you can resolve the conflict using the ThinkPad Features prog...

Page 203: ...pull down menu Setup Upper Memory Block Total Memory Size for PC cards OK Cancel Help Unspecified PC cards Used 3 Plan carefully which memory area to use for the PC Card and Card Services from the displayed information 4 Using the mouse pointer click on the desired memory area for the PC Card 5 Click on the OK button 6 Restart the computer Appendix A Avoiding Hardware Conflicts 185 ...

Page 204: ...BFFF Ethernet PC Card IRQ 5 I O Address HEX 0300 031F Memory Address HEX D0000 D1FFF D4000 D7FFF IRQ5 is the default setting used by the Sound Blaster emulation To do an Ethernet PC Card RPL change the IRQ for the Sound Blaster emulation or disable it with the ThinkPad Features program or the SB PS2 command 2 Start Easy Setup and select the Start Up icon 3 Select the Network icon A window appears ...

Page 205: ...resources for an ATA PC Card IRQ 15 I O Address HEX 0170 0177 2 Start Easy Setup and select the Start Up icon 3 Select the PCMCIA icon The PC Card PCMCIA icon should not be set to follow the computer hard disk drive HDD 1 icon in the list If the HDD 1 icon is already in the drive startup sequence click on the Reset icon then set the sequence so that the PC Card icon is before the HDD 1 icon 4 Clic...

Page 206: ...port Disabled Disabled None None 4 03F8 03FF 3 02F8 02FF 4 03E8 03EF 3 02E8 02EF Parallel port 7 03BC 03BE and 07BC 07BE None 0 1 3 or disabled 7 0378 037F and 0778 077A 5 0278 027F and 0678 067A Disabled Disabled Infrared port 3 4 disabled 02F8 02FF 03F8 03FF 02E8 02EF or 03E8 03EF None None Diskette controller 6 03F0 03F7 None 2 Video controller None 03BA 03B4 03B5 03C0 03CF 03D4 03D5 03D8 03D9 ...

Page 207: ...1 None None TrackPoint III or mouse 12 0060 and 0064 None None Math coprocessor exception 13 None None None Notes Addresses in the parentheses are also used when Extended Capability Port ECP is enabled by the ThinkPad Features program as the printer operating mode When you enable ECP as the printer operating mode by the ThinkPad Features program one of the choices including disabled must be select...

Page 208: ...190 IBM ThinkPad 560 User s Guide ...

Page 209: ... configuration information for the PC Cards are written in the script files Once the information is written you can use the Auto Configurator Utility to edit these script files When Auto Configurator is installed the following line is added to the CONFIG SYS file according to your operating system For OS 2 BASEDEV AUTODRV2 SYS For DOS and Windows DEVICE drive directory AUTODRV SYS O S 2 W I N Star...

Page 210: ...ton 3 Click on the Save button The names in the left list box Available Cards are the cards that can be registered The names in the right list box Selected Cards are the cards that are already registered in Auto Configurator When a PC Card is installed Auto Configurator starts from the top of the list to assign the resources to the card Deleting a Registered Card 1 Select the PC Card you want to d...

Page 211: ...ist Moving a card toward the bottom a Select the PC Card you want to move b Click on the Down button Every time you click on the Down button the PC Card is moved toward the bottom of the list Moving a card toward the top a Select the PC Card you want to move b Click on the Up button Every time you click on the Up button the PC Card is moved toward the top of the list 3 Click on the OK button to sa...

Page 212: ...or Utility Edit Title Card ID I O port 1 I O Port 2 IRQ level COM No Memory window 1 Base address Size Card offset Memory window 2 Base address Size Card offset Modem Card 2F8 MODEM MD24XC 116E2 118C2 FC2400 2460MC Description Interrupt IRQ Level Ok Cancel Help 3 You can change the following registered information for the PC Card The items that can be changed differ among PC Cards Card ID I O port...

Page 213: ...ws each driver registered in the CONFIG SYS file and the standard rules O S 2 Registered Drivers and Standard Rules for OS 2 The following is a sample of the CONFIG SYS file for OS 2 BASEDEV PCMCIA SYS Card Services BASEDEV ICRMU 1 SYS Resource Map Utility BASEDEV IBM2SS 1 SYS Socket Services BASEDEV AUTODRV2 SYS Auto Configurator DEVICE C THINKPAD VPCMCIA SYS Virtual Card Services DEVICE C THINKP...

Page 214: ... When using storage cards the device drivers must be installed according to the card type Using only an ATA card BASEDEV PCM2ATA ADD DM ATA card device driver DEVICE C THINKPAD PCMSSDIF SYS Storage API device driver BASEDEV OS2PCARD DMD Storage Card Device Manager Using an ATA card and an SRAM card BASEDEV PCM2ATA ADD DM ATA card device driver DEVICE C THINKPAD PCMSSDIF SYS Storage API device driv...

Page 215: ... device driver DEVICE C THINKPAD FLSH2MTD SYS Flash Card Memory Technology driver DEVICE C THINKPAD PCMSSDIF SYS Storage API device driver DEVICE C THINKPAD PCM2SRAM SYS SRAM card device driver DEVICE C THINKPAD PCM2FLSH SYS Flash card device driver BASEDEV OS2PCARD DMD Storage Card Device Manager Rule 5 The Storage Card Device Manager OS2PCARD DMD must be added after the Power Management Support ...

Page 216: ...NKPAD AUTODRV SYS Auto Configurator Rule 1 When using the PCMCIA drivers with the Software EMS driver EMM386 EXE you must specify the X parameter for EMM386 EXE This is to avoid conflict in the memory area used by the PCMCIA drivers and the Software EMS driver Rule 2 Socket Services Card Services and Resource Map Utility must be listed in this order Rule 3 The Power Management Support driver must ...

Page 217: ...ATASF SYS file For example 1 If the maximum total storage is 20MB specify DEVICE PAWATASF SYS TSIZE 6 2 If the maximum total storage is 40MB specify DEVICE PAWATASF SYS TSIZE 1 See the TSIZE parameter on page 203 This increases the memory resident area for PAWATASF SYS Assign the EMS parameter in the PAWATASF SYS file and the NE parameter in the IBMDOSCS SYS file This sets IBMDOSCS SYS not to use ...

Page 218: ...PCMCIA Storage Card Device Driver for DOS and Windows PAWATA SYS supports ATA cards PAWATAS SYS supports ATA cards and SRAM cards and PAWATASF SYS supports ATA cards SRAM cards and Flash cards These device drivers assign a drive letter for each usable PC Card slot These drive letters are displayed when the device drivers are initialized then you can use the drive letter to access the installed PCM...

Page 219: ...NOBEEP B STBTIME n MDRV n DM S n Specifies the number of PC Card slots S 1 shows that there is only one PC Card slot When this parameter is not set the number of PC Card slots is set to 2 P hhhh Specifies the lower limit for the I O address of the ATA card The device driver assigns the next usable I O address from this lower limit to the card When this parameter is not set the device driver looks ...

Page 220: ...he extra drives can be activated by the PCMCIA ATA Card Mount Utility DM Specifies not to use OS2DASD DMD as the device manager When this parameter is set OS2PCARD DMD is used instead D O S Parameters for DOS PCMCIA Storage Card Device Drivers The following are the parameters in the DOS PCMCIA storage card device driver and their explanations DEVICE drive directory PAWATA SYS P hhhh NOBEEP STBTIME...

Page 221: ...e activated by the PCMCIA ATA Card Mount Utility EMS When this parameter is specified the device driver uses the EMS resources if they are usable When this parameter is not specified the device driver does not use the EMS resources TSIZE n You can specify the size of the table for the device driver data in the resident memory area When the EMS resources are not usable the data tables are created i...

Page 222: ...you use OS2DASD DMD The following is a line from the CONFIG SYS file that describes the Storage Card Device Manager BASEDEV OS2PCARD DMD O S 2 OS 2 PCMCIA Storage API Device Driver This device driver provides a communication function between PC Card Director or the mount utility and the OS 2 PCMCIA ATA card device driver As a result a utility in the upper layer can get the drive letter or partitio...

Page 223: ...that describes the Flash Card Memory Technology driver according to the operating system For OS 2 DEVICE drive directory FLSH2MTD SYS Memory Technology driver DEVICE drive directory PCM2FLSH SYS Storage card device driver For DOS and Windows DEVICE drive directory IBMDOSCS SYS FLASH Card Services DEVICE drive directory FLSHDMTD SYS Memory Technology driver DEVICE drive directory PAWATASF SYS ATA S...

Page 224: ...ce Resource Map Utility or other configuration files were not set up correctly To change the resource settings for the PC Card or other devices you can do one of the following Refer to the system manual or utility program and check which device is using the resources that you want to use for the PC Card Then change the settings for the device by using for example the setup programs For more inform...

Page 225: ...and do not have the setup information for COM3 and COM4 These modem cards cannot be enabled when other devices are using COM1 and COM2 For example as a default COM1 is used by the infrared device and COM2 is used by the Mwave modem Error messages are displayed to tell you that the I O port address 3F8 or 2F8 or IRQ level 3 or 4 were not allocated If this is the case use the ThinkPad Setup Utility ...

Page 226: ...eck the assigned system resources using RMVIEW EXE If there is a conflict Use the Resource Map Utility so that those resources are not assigned to the PC Card Change the value for the MA parameter or add the MX PX or IX parameter If you are using OS 2 Warp Version 3 use RESERVE SYS to register those resources in OS 2 To set RESERVE SYS refer to the manuals or online help for OS 2 Warp or refer to ...

Page 227: ...ct do the following 1 Move the mouse pointer to the DOS object icon then click on the right mouse button 2 Select Settings 3 Select Session 4 Select DOS WIN OS 2 Settings 5 Select All DOS DOS and WIN OS 2 Settings 6 Set PCMCIA_CARD_SERVICES as On 7 Set PCMCIA_RELEASE_LEVEL as 2 1 8 Set MEM_EXCLUDE_REGIONS as C8000 CFFFF 9 Specify the PC Card device driver name to the DOS_DEVICE Even when a PC Card...

Page 228: ...210 IBM ThinkPad 560 User s Guide ...

Page 229: ...ical bar Highlighted Enter the exact highlighted letters in either uppercase or lowercase UPPERCASE Enter any value for the following XX 0 20 HH 0 23 MM 0 59 SS 0 59 The MM minutes and SS seconds are optional The default values are 0 lowercase Command elements in lowercase are optional For example entering PS2 SE OF and PS2 SErial OFf gives the same results Please note that PS2 commands are subjec...

Page 230: ...e This command is effective on the current power mode set by the PM command Set POwer LCd DISK SPeed and STandby to their original values DEFAULT Note This command is effective on the current power mode set by the PM commands Set the hard disk drive power saving timer for the specified number of minutes xx DISK xx Set the features for the ESS AudioDrive chip AUdio Enable Disable ADDress DMA IRQ 22...

Page 231: ...en the AC Adapter is connected DC Specifies ac mode when using battery power LBattery Suspend Hibernation Note This command is effective on the current power mode set by the PM command Set the LCD off when there is no computer operation after the specified number of minutes xx LCd xx Note yyyy can be set from 1995 to 2093 Set the resume timer Set the power mode ON at yyyy MM DD HH MM SS Clear PMod...

Page 232: ...ttery power Parameter1 Parameter2 Parameter3 Parameter4 SPeed Fixed Auto MAX Medium Slow MIN AC DC Set the timer to enter hibernation mode from suspend mode after the specified number of minutes Parameter1 Parameter2 Parameter3 S2H 30 60 90 Disable Set the timer to enter standby mode after the specified number of minutes xx AC Specifies battery mode when the AC Adapter is connected DC Specifies ac...

Page 233: ... 56 60 75 85 Disable 43I 60 75 Disable Alarm Sound Commands Set the computer to beep in certain conditions BEEP ON OFf Alarm System Warn System Setup Commands Display the DMA channel assignments DMA Set the Fn key lock function FNSticky Enable Disable Set the HVEXPansion command to on or off with the Fn F8 key combination F8 Enable Disable Display the interrupt level assignments IRQ Appendix C Usi...

Page 234: ...or the serial port SERA Enable Disable ADDress 1 2 3 4 Disable the screen off standby and suspend timers for presentations PRESENtation Enable Disable Set the startup screen when the computer power is turned on STARTup Enable Disable Set the TrackPoint III TPOint Enable Disable Other Commands Display the help menu Help Set the A drive to the external diskette drive FDD External 216 IBM ThinkPad 56...

Page 235: ...reate the hibernation file using the HFILE command before using this command Enter hibernation mode HIBernation Enter suspend mode OFF SUSpend Turn off the computer TURN OFF Appendix C Using PS2 Commands 217 ...

Page 236: ...218 IBM ThinkPad 560 User s Guide ...

Page 237: ... LCD display uses TFT technology or DSTN technology and supports DSTN color LCD Width of 11 3 inches when measured diagonally Up to 256 colors Up to 800 by 600 resolution on the LCD and external monitor Brightness control and contrast control TFT color LCD Width of 12 1 inches when measured diagonally Up to 65 536 colors Up to 800 by 600 resolution on the LCD Up to 1024 by 768 resolution on the ex...

Page 238: ...ce connector External monitor connector External diskette drive connector Expansion connector PC Card slots two Type I or Type II PC Cards or one Type III PC Card Headphone jack Microphone line in jack supports a dynamic microphone or a self battery powered condenser microphone Infrared port 220 IBM ThinkPad 560 User s Guide ...

Page 239: ...o diskette 5 to 35 C 41 to 95 F Operating with a diskette 10 to 35 C 50 to 95 F Nonoperating 5 to 43 C 41 to 109 F Relative humidity Operating with no diskette in the drive 8 to 95 Operating with a diskette in the drive 8 to 80 Maximum altitude 3048 m 10000 ft in unpressurized conditions Maximum temperature at 3048 m 10000 ft 31 3 C 88 F Heat output Approximately 30 Kcal per hour Electrical AC Ada...

Page 240: ...wan Thailand Trinidad West Indies United States of America Venezuela 13H5267 Abu Dhabi Albania Antigua Bahrain Brunei Dubai Fiji Hong Kong India Ireland Kenya Kuwait Macao Malasia Nigeria Oman People s Republic of China Qatar Singapore United Kingdom 13H5270 Austria Belgium Bulgaria Chile Czech Republic Denmark Egypt Finland France Germany Greece Hungary Iceland Indonesia Israel Italy Netherlands ...

Page 241: ...u Philippines Saudi Arabia Suriname Taiwan Trinidad West Indies United States of America Venezuela 25H2209 Austria Belgium Bulgaria Czech Republic Egypt Finland France Germany Greece Hungary Iceland Indonesia Netherlands Norway Poland Portugal Romania Slovakia Spain Sweden Turkey former Yugoslavia 25H2211 Denmark 25H2213 Bangladesh Pakistan South Africa Sri Lanka 25H2215 Abu Dhabi Albania Antigua ...

Page 242: ...ched devices The 3 pin power cord must be used with a properly grounded outlet Turn everything OFF Turn everything OFF First attach all cables to devices First remove the power cord from the outlet Attach the signal cables to receptacles Remove signal cables from receptacles Attach the power cord to an outlet Remove all cables from devices Turn the device ON To Connect To Disconnect Note In the U ...

Page 243: ...meet or exceed the following standards 1MB 3 5 inch unformatted diskette ANSI American National Standards Institute X3 137 ISO International Standards Organization 8860 ECMA European Computer Manufacturers Association 100 2MB 3 5 inch unformatted diskette ANSI X3 171 ISO 9529 ECMA 125 Appendix D Features and Specifications 225 ...

Page 244: ...226 IBM ThinkPad 560 User s Guide ...

Page 245: ...grade Some of these transactions called Net Priced transactions may include additional parts and associated replacement parts that are provided on an exchange basis All removed parts become the property of IBM and must be returned to IBM Replacement parts assume the remaining warranty of the parts they replace If a Machine does not function as warranted during the warranty period IBM or your resel...

Page 246: ...R THAT PERIOD In Canada warranties include both warranties and conditions Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you Limitation of Liability Circumstances may arise where because of a default on IBM s part including fundamental breach or other liability including negligence and misrepresentation you are entitled to...

Page 247: ...ions called Net Priced transactions may include additional parts and associated replacement parts that are provided on an exchange basis All removed parts become the property of IBM and must be returned to IBM Replacement parts assume the remaining warranty of the parts they replace If a Machine does not function as warranted during the warranty period IBM or your reseller will repair or replace i...

Page 248: ...R THAT PERIOD In Canada warranties include both warranties and conditions Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you Limitation of Liability Circumstances may arise where because of a default on IBM s part including fundamental breach or other liability including negligence and misrepresentation you are entitled to...

Page 249: ... by IBM are the responsibility of the user IBM may have patents or pending patent applications covering subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to the IBM Director of Licensing IBM Corporation 500 Columbus Avenue Thornwood NY 10594 U S A Trademarks The following terms in this publicatio...

Page 250: ...e of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an IBM authorized dealer or service representative for help Properly shielded and grounded cables and connectors must be used in order to meet FCC emission l...

Page 251: ...areils numériques telles que prescrites par le Règlement sur le brouillage radioélectrique établi par le ministère des Communications du Canada European Community Directive Conformance Statement This product is in conformity with the protection requirements of EC Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electro magnetic compatibility A declarat...

Page 252: ...Product Warranties and Notices 234 IBM ThinkPad 560 User s Guide ...

Page 253: ...gram or programs records with little or no operator action BIOS Basic Input Output System Microcode that contains such basic hardware operations as interactions with diskette drives hard disk drives and the keyboard bitmap graphics 1 A form of graphics in which all points on the display are directly addressable 2 In multimedia applications a form of graphics in an area of computer memory or storag...

Page 254: ... EGA Enhanced graphics adapter EIA Electronics Industries Association EIA 232D An EIA interface standard that defines the physical electronic and functional characteristics of an interface line that connects a communication device and associated workstation It uses a 25 pin connector and an unbalanced line voltage EMS Expanded memory specification FAQ Frequently asked questions fax 1 Facsimile mac...

Page 255: ...a time partial suspend mode A kind of suspend mode where only a part of the system components uses power password A series of letters or numbers that you designate to restrict access to your computer PC Card A card that is based on the PCMCIA standard PCMCIA Personal Computer Memory Card International Association pel Picture element picture element In computer graphics the smallest element of a di...

Page 256: ...or TSRs Terminate and stay resident programs memory resident programs that are loaded into memory and stay there so you can conveniently access them whenever you need to vertical expansion A video display technique in character display mode to fit video images on the whole LCD screen by adjusting the number of character dots vertically VESA Video Electronics Standards Association VGA Video graphic...

Page 257: ...puServe 171 config menu Easy Setup 35 connectivity services network 176 consulting services 175 corrective service diskette CSD 176 CSD 176 custom services 176 D date and time Easy Setup 36 prompt 28 dealer locations 168 device driver display for OS 2 installing 114 for Windows 3 11 installing 128 for Windows 95 installing 130 ESS AudioDrive support software for OS 2 installing 110 for Windows 95 ...

Page 258: ...aching 101 external monitor attaching 43 display driver for OS 2 installing 114 for Windows 3 11 installing 128 for Windows 95 installing 130 setting 44 external monitor continued motion video playback 46 problems 40 157 SVGA modes using 45 using 40 external numeric keypad attaching 99 problems 160 external input device connector 13 ezplay command for DOS 51 F FAQ frequently asked questions 143 14...

Page 259: ...ns 219 keyboard mouse connector 101 L LAN startup services 176 LCD location 13 LCD continued problems 42 152 using 40 lithium ion battery pack 17 lock Kensington 88 low battery condition 60 M memory address system resource 188 area 185 Easy Setup 35 increasing capacity 93 slot cover 14 location 14 specifications 219 memory module DIMM 93 messages on screen 153 microprocessor specifications 219 mis...

Page 260: ...204 ATA PC Card 201 Auto Configurator 191 PC Card continued eject button 13 flash card memory technology driver 205 for advanced use 191 installing 90 problems 163 184 registering 192 remote program load 184 removing 92 resource conflicts avoiding 208 resources checking 206 slot 13 suspend mode using with 71 system boot up 184 virtual card services 209 PC Card Director installing for DOS 117 insta...

Page 261: ...p on off 215 default 212 PS2 commands continued display device 215 DMA information 215 ESS 212 expansion horizontal vertical 215 frequency monitor 215 hard disk drive power saving 212 help menu 216 HFILE 213 hibernate from suspend 214 hibernation entering 217 HTIMER 213 HVEXP by Fn F8 215 interrupt level information 215 IR 212 keyboard typematic speed 216 LCD power off 213 low battery hibernation ...

Page 262: ...roblems 164 space saver keyboard 100 specifications 219 battery pack 221 heat output 221 humidity environment 221 specifications continued input voltage 221 power cords 222 size 221 temperature environment 221 weight 221 standards diskette 225 standby mode Fn key function using 20 using 68 start up menu Easy Setup 36 startup changing 39 storage card device driver 200 support line services ordering...

Page 263: ...roubleshooting charts 149 U updates operating system 176 Utility Diskette 4 V video driver See display driver virtual card services 209 volume control location 13 W warranty 177 extensions and upgrades 174 warranty continued product 227 service international 169 weight machine specifications 221 Windows 95 129 device driver AudioDrive support software 137 infrared device driver 139 PC Card Directo...

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