Chapter 8. Solving Computer Problems
Computer problems can be caused by software, hardware, or both.
You can diagnose and solve many problems with the assistance of
the self-tests and system programs contained in Easy-Setup. If a
hardware problem is detected by the self-tests, an error message is
displayed.
The system programs can identify a problem or provide information
for the service representative. Make a note of all error codes and
give them to the service representative when you call for service. If
the system programs cannot be loaded, the troubleshooting charts
and other information will help you determine what corrective action
to take.
Important
Use this chapter to test only
IBM products. Non-IBM products
can cause misleading error information or incorrect computer
responses. When testing non-IBM products, refer to the
instructions supplied with those products.
Common Problems and Frequently Asked Questions
. . . . . .
143
Common Problems and Actions
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143
Frequently Asked Questions and Answers
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144
Testing the Computer
. . . . . . . . . . . . . . . . . . . . . . . .
146
Troubleshooting Charts
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149
Error Codes
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149
LCD Blank or Power-On Problems
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152
Screen Messages
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153
Other Problems
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155
What If Testing Cannot Find the Problem?
. . . . . . . . . . . .
156
Battery Power Problems
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156
External Diskette Drive Problems
. . . . . . . . . . . . . . . .
157
External Monitor Problems
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157
Hibernation Problems
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158
Infrared Communication Problems
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159
Keyboard, External Numeric Keypad, and Pointing Device
Problems
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160
Option Problems
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162
Copyright IBM Corp. 1996
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Summary of Contents for ThinkPad 560
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Page 26: ...Getting Started 5 6 7 2 2 2 2 1 1 1 1 4 DSTN TFT 8 IBM ThinkPad 560 User s Guide ...
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Page 252: ...Product Warranties and Notices 234 IBM ThinkPad 560 User s Guide ...