IBM System x3755Types 7163, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3755 Type 8877 and 7163,” on page 25 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
204-210-000 Test failed.
1. Run the Quick Memory Test Diagnostic All Banks
(see “Running the diagnostic programs” on page
121).
2. Update the BIOS code (see “Updating the
firmware” on page 13).
3. Look at the test log (see “Viewing the test log” on
page 122) and correct any other errors.
215-xxx-000 Failed CD or DVD test.
1. Run the test again with a different CD or DVD.
2. Reseat the following components:
a. CD or DVD drive
b. Operator information panel. See “Removing
the operator information panel assembly” on
page 66 and “Replacing the operator
information panel assembly” on page 67.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. CD or DVD drive
b. Operator information panel assembly. See
“Removing the operator information panel
assembly” on page 66 and “Replacing the
operator information panel assembly” on page
67.
217-xxx-000 Failed Fixed disk test.
1. Reseat hard disk drive 1.
2. Replace hard disk drive 1.
217-xxx-001 Failed Fixed disk test.
1. Reseat hard disk drive 2.
2. Replace hard disk drive 2.
217-xxx-002 Failed Fixed disk test.
1. Reseat hard disk drive 3.
2. Replace hard disk drive 3.
217-xxx-003 Failed Fixed disk test.
1. Reseat hard disk drive 4.
2. Replace hard disk drive 4.
217-198-xxx Could not establish drive parameters.
1. Check the drive cables and terminators.
2. Reseat the hard disk drive.
3. Replace the hard disk drive.
Chapter 5. Diagnostics
137