Complete information on how to configure the TSSC for ECC Call Home is in the
IBM
TS3000 System Console Maintenance Information
publication.
Parent topic:
Remote support security
This section describes the security design for remote support for the TS3500 Tape Library
through a system console.
The TS3000 System Console (TSSC) provides Ethernet connectivity to all attached systems
through a private internal network. Up to two modems can be attached to the TSSC. The
TSSC provides Point-to-Point Protocol (PPP) connectivity through the modems to the private
Ethernet network.
The TSSC also provides optional Ethernet outbound connectivity through the customer's
network to the IBM service support system, RETAIN®. All inbound communication over this
connection is restricted. The TSSC uses the following ports: HTTPS: Port 443 HTTP: Port 80,
and DNS: Port 53.
shows an overview of network connectivity.
Figure 1. Attachment of the system console to the TS3500 Tape Library and the 3953 Tape
System for remote support
