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Remote support through a modem
This section describes remote support to the TS3500 Tape Library (or its drives)
through a modem.
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Remote support through a system console
This section describes remote support to the TS3500 Tape Library through a system
console.
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This section describes the security design for remote support for the TS3500 Tape
Library through a system console.
Parent topic:
Related concepts
Remote support through a modem
Remote support through a system console
Remote support through a modem
This section describes remote support to the TS3500 Tape Library (or its drives) through a
modem.
Hardware requirements for remote support by modem vary, depending on whether you
already have one or more IBM tape products that have the remote support capability.
Table 1. Requirements for remote support (the Call Home feature)
Quantity of IBM Tape
Products with Remote
Support Capability
Requirement
1
Remote Support Facility (modem and cable; feature code
#2710)
2
Remote Support Switch (feature code #2711). This feature
applies only if you are attaching multiple libraries to one
modem. While still valid, this feature can no longer be
ordered.
3 or more
Remote Support Attachment (cable; feature code #2712)
Parent topic:
Remote support through a system console