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Remote Supervisor Adapter: User’s Guide

Summary of Contents for Remote Supervisor Adapter

Page 1: ...Remote Supervisor Adapter User s Guide...

Page 2: ......

Page 3: ...Remote Supervisor Adapter User s Guide...

Page 4: ...neral information in Appendix B Notices on page 109 Sixth Edition October 2002 Copyright International Business Machines Corporation 2001 2002 All rights reserved US Government Users Restricted Rights...

Page 5: ...Setting local events 29 Configuring the serial port 29 Initialization string guidelines 33 Configuring network interfaces 34 Configuring an Ethernet connection to the Remote Supervisor Adapter 34 Con...

Page 6: ...e Remote Supervisor Adapter 87 Configuring PPP access over the serial port 90 Configuring network protocols 91 Configuring SNMP 91 Configuring DNS 93 Configuring SMTP 94 Setting the Remote Supervisor...

Page 7: ...text based interface is described in Chapter 6 through Chapter 8 Remote Supervisor Adapter features Standard features of the Remote Supervisor Adapter are as follows v Continuous health monitoring and...

Page 8: ...using the ASM Web interface set the resolution on your monitor to 800 x 600 pixels and 256 colors 3 The ASM Web interface and the ASM text based interface do not support the double byte character set...

Page 9: ...to the Remote Supervisor Adapter Complete the following steps to access the Remote Supervisor Adapter through the ASM Web interface 1 Open a Web browser In the address or URL field type the IP address...

Page 10: ...sor Adapter logs you off the ASM Web interface 4 Click Continue to start the session The window that opens depends on the type of server in which the Remote Supervisor Adapter is installed v If you ar...

Page 11: ...ote Supervisor Adapter installed in an xSeries 330 server the browser opens a window similar to the one in the following illustration ASMDEMO For descriptions of the actions that you can perform from...

Page 12: ...rs in the ASM interconnect network and the local system that contains the Remote Supervisor Adapter ASMDEMO 3 In the ASM Interconnect Connection column locate the entry that matches the ASM processor...

Page 13: ...Series 330 server Link Action Description System Health View system health for a server You can monitor the server power and state and the temperature voltage and fan status of your server on the Syst...

Page 14: ...System Settings View the Remote Supervisor Adapter or ASM processor system settings You can configure general information such as the name of the Remote Supervisor Adapter or ASM processor server tim...

Page 15: ...te Supervisor Adapter from the Configuration File page Restore Defaults Restore the Remote Supervisor Adapter or ASM processor defaults Attention When you click Restore Defaults all of the modificatio...

Page 16: ...an set the clock used by the Remote Supervisor Adapter for time stamping the entries in the event log Login Profiles Configure login profiles on the Remote Supervisor Adapter You can define up to 12 l...

Page 17: ...e Defaults window Restart ASM Restart the Remote Supervisor Adapter You can restart the Remote Supervisor Adapter from the Restart ASM window Log Off Log off the Remote Supervisor Adapter You can log...

Page 18: ...12 Remote Supervisor Adapter User s Guide...

Page 19: ...ISMP alert forwarding Configure remote alert recipients Set the number of remote alert attempts Select the delay between alerts Select which alerts will be sent and how they will be forwarded v From...

Page 20: ...rocessor Use the Name field to specify a name for the Remote Supervisor Adapter in this server The name is included with e mail SNMP and alphanumeric pager alert notifications to identify the source o...

Page 21: ...ver timeout values 1 Log in to the Remote Supervisor Adapter where you want to set the server timeouts For more information see Chapter 2 Opening and using the ASM Web interface on page 3 2 For an xSe...

Page 22: ...tion about POST routines see the documentation that comes with your server O S watchdog Use the O S watchdog field to specify the number of minutes between checks of the operating system by the Remote...

Page 23: ...onds when the device driver loads You can decrease the power off delay value after the server has started but the device driver will reset it to 45 seconds on the next server restart The device driver...

Page 24: ...the battery backed event log even if the system is turned off or disabled This facilitates immediate problem determination and resolution Note The GMT offset and AutomaticaIly adjust for daylight sav...

Page 25: ...ng a login profile Use the Login Profiles table to view configure or change individual login profiles Use the links in the Login ID column to configure individual login profiles You can define up to 1...

Page 26: ...on opens 5 In the Login ID field type the name of the profile You can type a maximum of 15 characters in the Login ID field Valid characters are uppercase and lowercase letters numbers periods and und...

Page 27: ...nabled you must enter a phone number in the Dialback number field of this profile 10 In the Dialback number field type the phone number that the Remote Supervisor Adapter will use when dialing back to...

Page 28: ...onnection Notes 1 If the SNMP Agent or SNMP Traps fields are not set to Enabled no SNMP traps are sent For information about these fields see Configuring SNMP on page 38 2 You cannot distinguish betwe...

Page 29: ...ritical alerts sent to the recipient select the Receives critical alerts only check box 6 In the Status field click Enabled to activate this remote alert recipient 7 In the Name field type the name of...

Page 30: ...SMTP on page 41 12 If you selected the E mail over PPP or SNMP over PPP notification methods at the PPP login ID field type the PPP login ID needed to log in to the dial up service account of the rec...

Page 31: ...way user defined or negotiated ceases to be the gateway 4 The remote alert recipients and monitored alerts for the ISMPs on the interconnect network have to be configured on the gateway Remote Supervi...

Page 32: ...between retries Use the Delay between retries field to specify the time interval in minutes that the Remote Supervisor Adapter or ASM processor will wait between retries to send an alert to a recipie...

Page 33: ...er shuts down and turns off regardless of the alert notification setting 01 Voltage irregularity Generates an alert if the voltages of any of the monitored power supplies fall outside their specified...

Page 34: ...re Analysis PFA alerts are not monitored Table 5 System remote alerts Alphanumeric pager code Event Action 20 POST timeout Generates an alert if an enabled POST timeout value is exceeded The POST time...

Page 35: ...enerates a local notification if the server is powered off Power supply failure Generates a local notification if a power supply failure is detected Event log full Generates a local notification if th...

Page 36: ...rmation about your serial port see Configuring PPP access over a serial port on page 36 Configuring PPP access over a serial port only applies to the Remote Supervisor Adapter Complete the following s...

Page 37: ...e number of data bits is preset to 8 and cannot be changed 7 If you are logged in to a Remote Supervisor Adapter installed in a non xSeries 330 server Select the Dedicate to ASM check box to reserve t...

Page 38: ...Click Save 10 If you need to set advanced settings click Advanced Modem Settings A window similar to the one in the following illustration opens Set these values only if the alert forwarding function...

Page 39: ...n it rings The default is ATS0 0 Caller ID string Type the initialization string that will be used to get caller ID information from the modem Escape guard 0 250 Type the length of time before and aft...

Page 40: ...t 3 If you want to use an Ethernet connection select Enabled in the Interface field Ethernet is enabled by default 4 If you want to use a dynamic host configuration protocol DHCP server connection sel...

Page 41: ...ame is asmcard1 For information about your host name see Setting system information on page 14 6 In the IP address field type the IP address of the Remote Supervisor Adapter You must do this only if D...

Page 42: ...dministered MAC address Enter a physical address for this Remote Supervisor Adapter in the Locally administered MAC address field If a value is specified the locally administered address overrides the...

Page 43: ...gh 255 separated by periods v No spaces 5 In the Remote IP address field type the remote IP address that this Remote Supervisor Adapter will assign to a remote user The field defaults to 192 96 1 2 Th...

Page 44: ...o send configured SNMP alerts to the configured host names or IP addresses Note If you plan to configure Simple Network Management Protocol SNMP traps on the Remote Supervisor Adapter you must install...

Page 45: ...st one valid IP address or host name if DNS is enabled must be specified for that community Note Alert recipients whose notification method is SNMP will not receive alerts unless both the SNMP agent a...

Page 46: ...DNS in the DNS server IP address fields you can specify the IP addresses of up to three DNS servers on your network Each IP address should contain integers from 0 through 255 separated by periods Note...

Page 47: ...ote POST keyboard support is limited to ASCII characters the arrow keys and the F1 through F12 function keys To transmit certain special key combinations you must type a prefix key combination followe...

Page 48: ...similar configurations Complete the following steps to back up your current configuration 1 Log in to the Remote Supervisor Adapter where you want to back up your current configuration For more inform...

Page 49: ...ally only the fields that allow changes appear To change between this view and the complete configuration summary view click the Toggle View button at the top or bottom of the window To modify the con...

Page 50: ...nk to restart the Remote Supervisor Adapter ASM processor ASM PCI adapter or ISMP depending on which you have accessed You can perform this function only if you have read write access Any TCP IP modem...

Page 51: ...which it is installed the ASM processor and the ISMP Viewing system health On the System Health Summary page you can monitor the temperature readings voltage thresholds and fan status of your server...

Page 52: ...g an exclamation point and the phrase One or more monitored parameters are abnormal If the monitored parameters are operating outside normal ranges a list of the specific abnormal parameters is displa...

Page 53: ...ed remote alert recipients You must select the Temperature check box on the Alerts page for the alert to be sent For more information about selecting Alert options see Setting remote alerts on page 26...

Page 54: ...following actions are taken Warning Reset When the voltage drops below or exceeds the warning voltage range and then recovers to that range the server or ASM processor assumes the voltage has returne...

Page 55: ...ervisor Adapter or ASM processor event log You can view the Remote Supervisor Adapter event log for all of the servers on an ASM interconnect network The Remote Supervisor Adapter and ASM processor ti...

Page 56: ...event of which you should take note Warning This severity level is assigned to an event that could affect server performance Error This severity level is assigned to an event that needs immediate atte...

Page 57: ...oll down to view the following VPD readings Machine level VPD The vital product data for the server appears in this section For viewing VPD the Machine VPD includes a universal unique identifier UUID...

Page 58: ...v Power supplies v DIMMs v CPUs v System board v Power backplane POST BIOS VPD You can find the power on self test POST or basic input output system BIOS firmware code VPD for the remote managed serve...

Page 59: ...mbers and vital product data of the application firmware and the startup ROM firmware Power backplane VPD You can find the vital product data for the system power backplane firmware code in this secti...

Page 60: ...54 Remote Supervisor Adapter User s Guide...

Page 61: ...f the Remote Supervisor Adapter is installed in an xSeries 330 server and you are logged in to the ASM processor you can perform the following tasks v Update the ASM processor firmware v Power on or r...

Page 62: ...v Stopped in POST Error detected v Booted Flash or System partition v Booting OS or in unsupported OS Could be in the operating system if the operating system or application does not report the new s...

Page 63: ...re to select the Management Processor Assistant MPA check box To perform the actions in the Server Power Restart Control section you must have read write access to the Remote Supervisor Adapter For th...

Page 64: ...all servers Complete the following steps to create an image from a diskette for the first time and then start the server from the image 1 Log in to the Remote Supervisor Adapter For more information...

Page 65: ...or DEBUG COM running on the Windows NT or Windows 2000 operating system Accessing the server graphical console Click Redirect Server Console to view an interactive graphical user interface GUI display...

Page 66: ...og in to the Remote Supervisor Adapter For more information see Chapter 2 Opening and using the ASM Web interface on page 3 2 In the navigation pane click Remote Control 3 To access the server POST cl...

Page 67: ...the ASM Web interface on page 3 2 For an xSeries 330 server If you want to update the ASM processor firmware log in to the ASM processor For more information about the login process see Logging in to...

Page 68: ...isor Adapter For more information see Chapter 2 Opening and using the ASM Web interface on page 3 2 In the navigation pane click Access Remote ASM A window similar to the following opens ASMDEMO 3 The...

Page 69: ...management processor or adapter of the remote system has one of the following conditions v It has not been manually configured with an IP address v It failed to receive a dynamic IP address assignmen...

Page 70: ...64 Remote Supervisor Adapter User s Guide...

Page 71: ...ion support Hilgraeve HyperTerminal which is included in most versions of Microsoft Windows is the preferred terminal emulation program for systems with a Windows operating system installed Complete t...

Page 72: ...e to a COM port on the client computer 3 Start a terminal emulation program on the client computer such as Hilgraeve HyperTerminal 4 Click File Properties The New Connection Properties window opens 5...

Page 73: ...I 3 Click Fonts The Font window opens 4 In the Font field select Terminal In the Size field select 9 5 Click OK Accessing remote adapters through an ASM interconnect network You can access remote syst...

Page 74: ...ns listing other system management adapters and processors linked to the host server Server 1 Server 2 Server 3 4 Select a processor or adapter The Remote ASM Login window opens 5 Enter your user name...

Page 75: ...elect local events to track Set e mails to include the event log attachment when alerts are generated v From the Serial Port 1 window you can Configure the serial port to the Remote Supervisor Adapter...

Page 76: ...can consist of up to 63 characters To minimize confusion set the ASM Name field to the nonqualified portion of the IP host name The nonqualified IP host name consists of up to the first period of a fu...

Page 77: ...o automatically POST Watchdog Use the POST Watchdog mins field to specify the number of minutes that the Remote Supervisor Adapter or ASM processor will wait for this server to complete a power on sel...

Page 78: ...cted in the System Remote Alerts window the Remote Supervisor Adapter or ASM processor will send an alert to all configured remote alert recipients O S Watchdog Use the O S Watchdog mins field to spec...

Page 79: ...y the number of minutes that the Remote Supervisor Adapter or ASM processor will wait for the operating system to shut down before turning off the server By default the Remote Supervisor Adapter waits...

Page 80: ...rial connection on page 66 2 For an xSeries 330 server Log in to the ASM processor For more information see Accessing remote adapters through an ASM interconnect network on page 67 3 In the Advanced S...

Page 81: ...ield Valid characters are uppercase and lowercase letters numbers periods and underscores Note This login ID is used to grant remote access to the Remote Supervisor Adapter 8 In the Password field ass...

Page 82: ...ult the Remote Supervisor Adapter is configured with one login profile that enables remote access using a login user ID of USERID and a password of PASSW0RD the 0 is a zero To avoid a potential securi...

Page 83: ...cessor or ASM PCI adapter sends an alert to a remote system through a serial connection or a network connection a numeric pager or an alphanumeric pager when an event selected from an alert group occu...

Page 84: ...the following illustration opens ASMDEMO 7 In the Name field type the name of the recipient or the transmission method The name that you enter appears as the recipient name on the Remote Alert Recipie...

Page 85: ...lect the E mail over PPP or SNMP over PPP notification method type the login ID needed to log in to the dial up service account of the recipient at the PPP Login ID field The PPP login ID consists of...

Page 86: ...n Alert Profiles window opens 5 In the Login Alert Profiles window select Remote Alert Settings Use these settings to define the number of remote alert attempts and the time between the attempts 6 In...

Page 87: ...ocessor For more information see Accessing remote adapters through an ASM interconnect network on page 67 3 In the Advanced System Management window select Settings The Settings window opens 4 In the...

Page 88: ...supplies fail 05 Hard disk drive failure Generates an alert if one or more of the hard disk drives in the server fail 06 VRM failure Generates an alert if one or more voltage regulator modules VRMs fa...

Page 89: ...is generated by the server hardware This feature is available only on servers that have PFA enabled hardware 28 29 Reserved for future use 7 Press F3 and select Events For Local Notification 8 Select...

Page 90: ...normal functions and also maintain out of band alerting capabilities Notes for an xSeries 330 server 1 The ASM processor on an xSeries 330 server uses the two serial ports on the rear of your server O...

Page 91: ...The operating system can access it after the POST is completed Only after a critical event will the Remote Supervisor Adapter take over the port from the operating system to dial out and transmit an a...

Page 92: ...string that is used to tell the modem to stop answering the phone automatically when it rings The default is ATS0 0 Modem query Type the initialization string that is used to find out if the modem is...

Page 93: ...eps to configure your Ethernet setup 1 Log in to the Remote Supervisor Adapter For more information see Accessing the text based interface through a Telnet connection on page 65 or Accessing the text...

Page 94: ...limited to 15 characters but the Host Name field can consist of up to 63 characters To minimize confusion set the ASM Name field to the nonqualified portion of the IP host name The nonqualified IP hos...

Page 95: ...60 1500 Use this field to specify the maximum size of a packet in bytes for your network interface For Ethernet the valid maximum transmission unit MTU range is 60 1500 The default value for this fiel...

Page 96: ...nformation see Accessing the text based interface through a Telnet connection on page 65 or Accessing the text based interface through a direct serial connection on page 66 2 In the Advanced System Ma...

Page 97: ...attacks v The CHAP then PAP setting tries to authenticate using CHAP first If the originator of the connection does not support CHAP PAP is tried as a secondary authentication protocol The CHAP then...

Page 98: ...nd continue with the next step 4 In the Settings window select Network Interfaces Protocols 5 In the Network Interfaces Protocols window select SNMP The SNMP window opens 6 Select Enabled in the SNMP...

Page 99: ...server on your network 1 Log in to the Remote Supervisor Adapter For more information see Accessing the text based interface through a Telnet connection on page 65 or Accessing the text based interfac...

Page 100: ...This field must be defined to enable e mail alerts to be sent 6 Press F3 until you return to the Network Interfaces Protocols window Setting the Remote Supervisor Adapter and ASM processor clocks The...

Page 101: ...s ss must be numbers from 00 to 59 6 Set the time zone settings depending on your location Offset from GMT Use the Offset from GMT field to specify the time difference from GMT corresponding to the ti...

Page 102: ...96 Remote Supervisor Adapter User s Guide...

Page 103: ...ngs of the remote server 1 Log in to the Remote Supervisor Adapter For more information see Accessing the text based interface through a Telnet connection on page 65 or Accessing the text based interf...

Page 104: ...t Voltage Tables The Remote Supervisor Adapter will send an alert if any monitored power source voltage falls outside its specified operational ranges The system displays the voltage readings of the s...

Page 105: ...rator The Remote Supervisor Adapter and ASM processor event logs display data such as v All remote access attempts and dial out events v System resets and restarts v ASM interconnect network connectio...

Page 106: ...e the following steps to view the Remote Supervisor Adapter or ASM processor vital product data 1 Log in to the Remote Supervisor Adapter For more information see Accessing the text based interface th...

Page 107: ...ID for each component Slot Identifies the slot number where the component is located Component Activity Log You can find a record of component activity Table 26 Component activity log Field Function F...

Page 108: ...date of both the application firmware and the startup ROM firmware Power backplane VPD You can find the vital product data for the server power backplane firmware code in this section Table 30 Power...

Page 109: ...em shutdown When you install the Director Agent be sure to select the Management Processor Assistant MPA check box To perform any of these actions you must have read write access to the Remote Supervi...

Page 110: ...ed are only F1 through F4 v The window viewing area is 80 characters x 24 lines Complete the following steps to remotely access the text console of the server 1 Log in to the Remote Supervisor Adapter...

Page 111: ...indow to select and save the desired prefix key combination Restoring ASM defaults You can use the Restore ASM to Factory Defaults option to restore the Remote Supervisor Adapter settings if you have...

Page 112: ...n page 65 or Accessing the text based interface through a direct serial connection on page 66 2 In the Advanced System Management window select Restart ASM to restart the Remote Supervisor Adapter You...

Page 113: ...nd IntelliStation systems operating systems and programs come with information that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software pro...

Page 114: ...nce for a fee with usage configuration and software problems with xSeries servers IntelliStation workstations and appliances For information about which products are supported by Support Line in your...

Page 115: ...ED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranti...

Page 116: ...trademarks or service marks of others Important notes Processor speeds indicate the internal clock speed of the microprocessor other factors also affect application performance CD ROM drive speeds li...

Page 117: ...r a particular purpose These products are offered and warranted solely by third parties IBM makes no representations or warranties with respect to non IBM products Support if any for the non IBM produ...

Page 118: ...112 Remote Supervisor Adapter User s Guide...

Page 119: ...g in text based interface 94 in Web interface 18 daylight saving time adjusting for 19 95 defaults restoring configuration 43 105 diagnostic code vital product data viewing 52 102 dial in and modem se...

Page 120: ...s setting continued system 28 83 warning 27 82 remote control accessing server graphical console 59 overview 59 viewing server blue screen 60 viewing server remote POST 60 104 viewing server text cons...

Page 121: ...inal settings 66 monitoring fan speed 99 temperature 97 voltage 98 time and date setting 18 94 timeouts setting server 15 71 trademarks 110 U updating firmware 61 V viewing event log 99 server POST 60...

Page 122: ...116 Remote Supervisor Adapter User s Guide...

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Page 124: ...Part Number 48P9833 Printed in U S A 1P P N 48P9833...

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