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Appendix A. Getting help and technical assistance

43

Summary of Contents for RackSwitch G8264CS

Page 1: ...IBM System Networking RackSwitch G8264CS Installation Guide ...

Page 2: ......

Page 3: ...IBM System Networking RackSwitch G8264CS Installation Guide ...

Page 4: ...mes with the product Read the IBM System Safety Notices and the License Agreement for Machine Code LAMC document on the IBM Documentation CD Read the Environmental Notices and User Guide on the IBM Environmental Notices CD First Edition November 2012 Copyright IBM Corporation 2012 US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM C...

Page 5: ...Safety Copyright IBM Corp 2012 iii ...

Page 6: ...re in the Systems Safety Notices document under D005 Be sure to read all caution and danger statements in this document before you perform the procedures Read any additional safety information that comes with the switch or optional device before you install the device DANGER Hazardous voltage current or energy levels are present inside any component that has this label attached Do not open any cov...

Page 7: ... power cords L003 1 2 or 1 2 DANGER An electrical outlet that is not correctly wired could place hazardous voltage on the metal parts of the system or the devices that attach to the system It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock D004 Safety v ...

Page 8: ...lets v When possible use one hand only to connect or disconnect signal cables v Never turn on any equipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures v Connect and disconnect cables as des...

Page 9: ...eable parts inside the device v Use of the controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure C026 CAUTION Data processing environments can contain equipment transmitting on system links with laser modules that operate at greater than Class 1 power levels For this reason never look into the end of an optical fiber cab...

Page 10: ...e objects on top of rack mounted devices v Each rack cabinet might have more than one power cord Be sure to disconnect all power cords in the rack cabinet when directed to disconnect power during servicing v Connect all devices installed in a rack cabinet to power devices installed in the same rack cabinet Do not plug a power cord from a device installed in one rack cabinet into a power device ins...

Page 11: ...drawers Do not pull out or install any drawer or feature if the rack stabilizer brackets are not attached to the rack Do not pull out more than one drawer at a time The rack might become unstable if you pull out more than one drawer at a time v For fixed drawers This drawer is a fixed drawer and must not be moved for servicing unless specified by the manufacturer Attempting to move the drawer part...

Page 12: ...x IBM RackSwitch G8264CS Installation Guide ...

Page 13: ...CS in an IBM iDataPlex rack 18 Installing the RackSwitch G8264CS in an IBM System x rack 22 Initializing the RackSwitch G8264CS 26 Default configuration 27 Configuring an IP interface 27 Using the Boot Management menu 28 Installing an SFP SFP and QSFP transceiver 29 SFP copper transceiver 29 SFP optical transceiver 30 SFP optical transceiver 31 QSFP optical transceiver 32 Installing or replacing a...

Page 14: ...ssion FCC statement 48 Industry Canada Class A emission compliance statement 48 Avis de conformité à la réglementation d Industrie Canada 48 Australia and New Zealand Class A statement 49 European Union EMC Directive conformance statement 49 Germany Class A statement 49 VCCI Class A statement 50 Japan Electronics and Information Technology Industries Association JEITA statement 50 Korea Communicat...

Page 15: ... 4 8 Gb Fiber Channel FC OmniPort technology allows the same port to be used as a 10 Gb Ethernet port or as a 2 4 8 Gb Fibre Channel port The RackSwitch G8264CS provides a high density 10 Gigabit and OmniPort Ethernet FC FCoE converged switch with 40 Gigabit uplink ports with the following features v Stackable 64 x 10 GbE 1U Switch v 36 external SFP ports with 1Gb and 10Gb support v 12 external SF...

Page 16: ...contents of the CD ROM Double click on the Installation Guides directory and select the installation guide that supports your product Hardware and software requirements The IBM Documentation CD requires the following minimum hardware and software v Microsoft Windows NT 4 0 with Service Pack 3 or later Windows 2000 or Red Hat Linux v 100 MHz microprocessor v 32 MB of RAM v Adobe Acrobat Reader 3 0 ...

Page 17: ...RackSwitch G8264CS features This section provides an overview of RackSwitch G8264CS features Reviewers please review the features below and add comments regarding features that are missing or have been augmented Performance v 176 Gbps throughput full duplex non blocking switching architecture v 100 line rate v Deterministic port to port latency under 2 microseconds with 64B packets Management Feat...

Page 18: ...options The following list provides an overview of G8264CS hardware Reviewers please review the features below and add comments regarding features that are missing or have been augmented v Switch unit v Mounting hardware Standard 2 post rack mounting brackets and screws IBM iDataPlex rack mounting brackets and screws purchased separately IBM System x 4 post rack mounting brackets and screws purcha...

Page 19: ...ess Reset The switch resets and reloads the configuration files v Press and hold Reset for five seconds The switch resets and configures all settings to the factory defaults 31 17 57 45 33 21 61 49 37 25 55 43 19 59 47 35 23 63 51 39 27 53 41 29 30 56 44 32 20 60 48 36 24 64 52 40 28 54 42 18 58 46 34 22 62 50 38 26 5 13 9 1 9 1 13 5 8 16 12 4 7 15 11 3 6 14 10 2 S Mgmt 17 18 19 20 21 22 23 24 25 ...

Page 20: ...4 F to 95 F The Service LED is lit if there is a failure of one or more fan modules The failed fan module LED rear panel flashes to indicate a failure AC power supply The switch has two hot swap ac power supplies 550 W for Front to Rear or 750 W for Rear to Front Each internal power supply has an individual IEC 320 power connector on the rear panel The power cord attaches to a universal grounded a...

Page 21: ...rough the power cords The Power Supply LED indicates the status of the power supplies The LED flashes when only one power cord is connected and is steady when both power cords are connected Switch ports SFP ports CAUTION This product might contain one or more of the following devices CD ROM drive DVD ROM drive DVD RAM drive or laser module which are Class 1 laser products Note the following inform...

Page 22: ...external ports include v Support for 640 Gb full duplex throughput ports arranged as fourty two 10 Gb FCoE ports down and 12 SFP Omniports two 10 Gb SFP ports and two 40 Gb QSFP ports up v Each OmniPort is capable of running in 10 Gb 1 Gb ETH mode or 2 4 8 Gb Fiber Channel FC mode with auto negotiation capability v Support for Converged Enhanced Ethernet CEE and FCoE over all Ethernet ports includ...

Page 23: ...Table 2 RJ 45 connector pin assignments Pin number Function 1 RTS Request To Send 2 DTR Data Terminal Ready 3 TxD Transmit Data 4 GND Ground 5 GND Ground 6 RxD Receive Data 7 DSR Data Set Ready 8 CTS Clear To Send The following items are also included with the console cable Reviewers Is this is applicable If not please update Thx v Category 5 patch cable v RJ 45 to female DB9 adapter To connect a ...

Page 24: ...d are described in the following table Table 4 System LED descriptions Function Master Member Power supply Service Total Power Failure Off Off Off Off Service Required Flash green Flash green Flash green Flash blue Power Supplies OK Not applicable Not applicable Steady green Not applicable Power Supply Failure Not applicable Not applicable Flash green Not applicable Fans OK Not applicable Not appl...

Page 25: ... x 10 GbE mode each LED provides status for its corresponding 10 GbE port as noted in the following table Table 7 QSFP LEDs status LED Steady green Flash green Off QSFP link Valid link Activity No Link QSFP speed 10 Gb SFP Not applicable 1 Gb SFP Technical specifications The RackSwitch G8624CS technical specifications are described in the following sections Physical characteristics The physical ch...

Page 26: ...et Acoustic noise Less than 65 dB Heat dissipation 1127 BTU hour typical 1280 BTU hour maximum Power specifications The power specifications for the switch are listed in the following table REVIEWERS Please review the following Power Specs Table 10 AC power specifications Specification Measurement Number of power supplies 2 1 1 load sharing redundant AC input frequency universal 50 60 Hz AC input ...

Page 27: ...uide this document v One Environmental Notices CD v One Warranty Information document v One Important Notices document Environmental requirements This section describes the basic environmental requirements for the RackSwitch G8264CS Make sure the location where you install the switch meets the following requirements v Install the switch unit in a dry clean well ventilated area v Provide adequate s...

Page 28: ...ipment that will be attached to this product to properly wired outlets v When possible use one hand only to connect or disconnect signal cables v Never turn on any equipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation a...

Page 29: ...s or exposed printed circuitry v Do not leave the device where others can handle and damage it v While the device is still in its static protective package touch it to an unpainted metal part of any unpainted metal surface on a grounded rack component in the rack in which you are installing the device for at least 2 seconds This drains static electricity from the package and from your body v Remov...

Page 30: ...ounting kit Table 11 Standard rack mounting kit parts Item number Description Quantity 1 M6 locking washers 4 2 M6 screws 4 3 M6 clip nuts 4 4 M6 cage nuts 4 5 M4 screws 8 6 Mounting bracket 2 DANGER Rack mounted devices are not to be used as shelves or work spaces L002 Attention The rack mounting frame may not be able to support the weight of the networking switch with only the front post mountin...

Page 31: ... standard equipment rack complete the following steps 1 Use the M4 screws to attach a mounting bracket to each side of the switch Torque the screws to approximately 10 inch pounds 1 13 Nm 5 6 Chapter 2 Installing the RackSwitch G8264CS 17 ...

Page 32: ...mounted either vertically or horizontally For information about mounting the G8264CS in other rack types see the following sections v Installing the RackSwitch G8264CS in a standard equipment rack on page 16 v Installing the RackSwitch G8264CS in an IBM System x rack on page 22 The iDataPlex rack mount kit must be purchased separately The following table lists the parts included in the iDataPlex m...

Page 33: ... bracket 2 8 Rear mounting bracket 2 To mount the RackSwitch G8264CS in an iDataPlex rack complete the following steps 1 Use the M4 screws to attach front and rear mounting brackets to each side of the switch unit Torque the screws to approximately 1 13 newton meters 10 inch pounds 6 5 1 7 Chapter 2 Installing the RackSwitch G8264CS 19 ...

Page 34: ...2 M6 washers and screws are used to mount the switch unit into the rack Torque the screws to approximately 3 5 newton meters 30 inch pounds 2 3 4 20 IBM RackSwitch G8264CS Installation Guide ...

Page 35: ...3 M6 washers screws and clip nuts are used to attach the alignment plate Torque the screws to approximately 3 5 newton meters 30 inch pounds 8 3 2 4 10 Chapter 2 Installing the RackSwitch G8264CS 21 ...

Page 36: ...nstalling the RackSwitch G8264CS in an IBM iDataPlex rack on page 18 The System x mounting kit must be purchased separately The following table lists the parts included in the System x 4 post mounting kit Table 13 System x rack mount kit parts Item number Description Quantity 1 Label 1 2 M6 locking washers 8 3 M3 screws 4 4 M6 screws 8 5 M6 clip nuts 8 6 M6 cage nuts 8 7 M4 screws 16 8 Filler plat...

Page 37: ... front mounting brackets to each side of the switch Torque the screws to approximately 1 13 newton meters 10 inch pounds 7 9 9 1 2 M6 screws washers and clip nuts are used to connect the front mounting brackets to the front and rear posts in the rack Torque the screws to approximately 3 5 newton meters 30 inch pounds 6 2 4 Chapter 2 Installing the RackSwitch G8264CS 23 ...

Page 38: ...n the front mounting brackets 10 11 SEE STEP 5 4 Use M6 washers screws and clip nuts to attach the filler plate to the rear mounting brackets Torque the screws to approximately 3 5 newton meters 30 inch pounds 4 2 6 8 24 IBM RackSwitch G8264CS Installation Guide ...

Page 39: ...5 Use M3 screws to secure the rear brackets to the front brackets Torque the screws to approximately 4 inch pounds 0 5 Nm 9 10 11 3 Chapter 2 Installing the RackSwitch G8264CS 25 ...

Page 40: ...y Steady green if both power cords are connected flashing green if only one power cord is connected v Service Off if the system is OK flashing if service is required Use the mini USB console cable to connect the RS 232 serial port on the switch unit front panel to a terminal or a computer running a terminal emulation program You can access the command line interface to perform initial configuratio...

Page 41: ...RS G8264CS Jan 1 00 01 27 2012 NOTICE 5 Interface Oper Status Indication Port 7 State UP Password At the Password prompt enter the switch password and press Enter The default password is admin Default configuration The switch software contains default configuration files that are loaded at the factory The default configuration is part of the software it cannot be deleted or changed The default set...

Page 42: ...work management system or a web browser For more information about using the CLI see the Command Reference for the RackSwitch G8264CS Using the Boot Management menu The Boot Management menu enables you to switch the software image reset the switch to factory defaults or to recover from a failed software download You can interrupt the boot process and enter the Boot Management menu from the serial ...

Page 43: ...e G8264CS switch unit complete the following steps Note To avoid damage to the cable or the SFP transceiver do not connect the cable before you install the transceiver 1 Remove the safety cap and pull the locking lever into the down unlocked position 2 Insert the transceiver into the port until it clicks into place Use minimal pressure when you insert the transceiver into the slot Do not use exces...

Page 44: ...is reason never look into the end of an optical fiber cable or open receptacle C027 To install an SFP optical transceiver in a 1 Gbps SFP slot on the G8264CS switch unit complete the following steps Note To avoid damage to the cable or the SFP transceiver do not connect the cable before you install the transceiver 1 Remove the safety cap and pull the locking lever into the down unlocked position 2...

Page 45: ...vels For this reason never look into the end of an optical fiber cable or open receptacle C027 To install an SFP optical transceiver in an SFP port complete the following steps Note To avoid damage to the cable or the SFP transceiver do not connect the cable before you install the transceiver 1 Remove the safety cap and pull the locking lever into the down unlocked position 2 Insert the transceive...

Page 46: ...s For this reason never look into the end of an optical fiber cable or open receptacle C027 To install a QSFP optical transceiver in a QSFP port complete the following steps Note To avoid damage to the cable or the SFP transceiver do not connect the cable before you install the transceiver 1 Remove the safety cap and pull the locking lever into the down unlocked position 2 Insert the transceiver i...

Page 47: ...visible from the rear panel The following table describes the LEDs Table 14 Power supply module LEDs LED status Description OK Green DC output power is present Off DC output power is OK Service Amber Power supply or fan module failure Off Power supply and fan modules are operational AC Input Green AC power is OK Off No power Output is disabled or input power is out of operating range Removing an a...

Page 48: ...ly push it into the slot until it latches Each power supply module has a mechanical guide key to prevent you from inserting the module incorrectly 2 Connect the power cord to the power supply module and to an ac power source 3 Turn on the power at the power source 4 Make sure that the power supply OK and ac LEDs are green 34 IBM RackSwitch G8264CS Installation Guide ...

Page 49: ...he following steps 1 Loosen the retainer screw 2 Grasp the extractor handle and gently pull the fan module from the slot Attention Replace the fan module within 5 minutes to avoid overheating the switch Installing a fan module To install a fan module complete the following steps 1 If necessary remove the filler plate from the appropriate slot Loosen the retainer screws and slide the filler plate o...

Page 50: ...f the switch port is set to autonegotiate make sure that the other device is set to autonegotiate Solution 2 Check the cables that connect the port to the other device Make sure that they are connected correctly Make sure that you are using the correct cable type Temperature sensor warning Sympton A temperature warning is displayed on the management console Solution Make sure that the air circulat...

Page 51: ...0K8967 Cable 3 m blue Ethernet G64 64F HC1 HC2 Not applicable 40K8968 Cable 10 m blue Ethernet G64 64F HC1 HC2 Not applicable 40K8969 Cable 25 m blue Ethernet G64 64F HC1 HC2 Not applicable 40K8970 Cable 1 m IBM passive G64 64F HC1 HC2 90Y9427 90Y9426 Cable 3 m IBM passive G64 64F HC1 HC2 90Y9430 90Y9429 Cable 5 m IBM passive G64 64F HC1 HC2 90Y9433 90Y9432 Cable 8 5 m IBM passive G64 64F HC1 HC2 ...

Page 52: ... G8264CS rear to front airflow G64 HC1 88Y6026 49Y7927 Transceivers 10GBase SR SFP MMFiber transceiver G64 64F HC1 HC2 44W4408 TBD46C3447 Base T SFP G64 64F HC1 HC2 81Y1618 81Y1620 Base SX G64 64F HC1 HC2 81Y1622 81Y1624 SFP transceiver 10GBase LR G64 64F HC1 HC2 90Y9412 90Y9411 SFP transceiver 10GBase ER G64 64F HC1 HC2 90Y9415 90Y9414 SFP transceiver 10GBase ZX G64 64F HC1 HC2 90Y9418 90Y9417 SF...

Page 53: ...P LR TBD IBM SFP transceiver 10GBase ER Extra Long Range Single mode up to 6 extra long range ER transceivers per switch TBD BN CKM SP ER TBD IBM 10G SR QSFP MMFiber transceiver TBD BN CKM QP SR4 TBD QSFP transceiver TBD TBD TBD Quad 10GBASE SR QSFP transceiver TBD TBD TBD Mounting kits Kit 2 post rack mounting G64 64F HC1 HC2 Not applicable 90Y3532 Kit System x rack mounting G64 64F HC1 HC2 49Y42...

Page 54: ...40 IBM RackSwitch G8264CS Installation Guide ...

Page 55: ...verproven compat us to make sure that the hardware and software is supported by your IBM product v Go to http www ibm com supportportal to check for information to help you solve the problem v Gather the following information to provide to IBM Support This data will help IBM Support quickly provide a solution to your problem and ensure that you receive the level of service for which you might have...

Page 56: ...BM BladeCenter information is http www ibm com systems bladecenter The address for IBM IntelliStation information is http www ibm com systems intellistation How to send Dynamic System Analysis data to IBM Use the IBM Enhanced Customer Data Repository to send diagnostic data to IBM Before you send diagnostic data to IBM read the terms of use at http www ibm com de support ecurep terms html You can ...

Page 57: ...ttp www ibm com partnerworld and click Find Business Partners on the right side of the page For IBM support telephone numbers see http www ibm com planetwide In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 In the U S and Canada hardware service and support is available 24 hours a day 7 days a week In the U K these services are available Monday through Friday from 9 a m to 6 p m IBM Taiwan...

Page 58: ...44 IBM RackSwitch G8264CS Installation Guide ...

Page 59: ...ress or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this pu...

Page 60: ...formance CD or DVD drive speed is the variable read rate Actual speeds vary and are often less than the possible maximum When referring to processor storage real and virtual storage or channel volume KB stands for 1024 bytes MB stands for 1 048 576 bytes and GB stands for 1 073 741 824 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB st...

Page 61: ... such remedial measures is a customer responsibility Table 16 Limits for particulates and gases Contaminant Limits Particulate v The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 v Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL ...

Page 62: ...uipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cab...

Page 63: ... Department M372 IBM Allee 1 71139 Ehningen Germany Tele 0049 0 7032 15 2941 Email lugi de ibm com Germany Class A statement Deutschsprachiger EU Hinweis Hinweis für Geräte der Klasse A EU Richtlinie zur Elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichke...

Page 64: ...nk New York 10504 914 499 1900 Der verantwortliche Ansprechpartner des Herstellers in der EU ist IBM Deutschland GmbH Technical Regulations Department M372 IBM Allee 1 71139 Ehningen Germany Tele 0049 0 7032 15 2941 Email lugi de ibm com Generelle Informationen Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A VCCI Class A statement This is a Class A product based on th...

Page 65: ...uipment for business Type A Sellers and users need to pay attention to it This is for any areas other than home Russia Electromagnetic Interference EMI Class A statement People s Republic of China Class A electronic emission statement Taiwan Class A compliance statement Appendix B Notices 51 ...

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Page 67: ...e service and support 43 help getting 41 I IBM Support Line 42 N notes important 46 notices 45 electronic emission 48 FCC Class A 48 P particulate contamination 47 public services network use in 48 public telecommunications network connection to 48 S software service and support 42 T telephone numbers 43 trademarks 45 U United States electronic emission Class A notice 48 United States FCC Class A ...

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Page 70: ... Part Number 00D2203 Printed in USA 1P P N 00D2203 ...

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