Table 27. Service and support contacts
Type of problem
Call
v
Advice
v
Migrating
v
"How to"
v
Operating
v
Configuring
v
Ordering
v
Performance
v
General information
v
1-800-IBM-CALL (1–800–426–2255)
v
1-800-IBM-4YOU (1–800–426–4968)
Software:
v
Fix information
v
Operating system problem
v
IBM application program
v
Loop, hang, or message
Hardware:
v
IBM system hardware broken
v
Hardware reference code
v
IBM input/output (I/O) problem
v
Upgrade
1-800-IBM-SERV (1–800–426–7378)
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Problem analysis, system parts, and locations for the 8001-12C, 8001-22C, 8005-12N, and 8005-22N
Summary of Contents for Power System 8001-12C
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