IBM p 655 series, User Manual

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Problem Determination When Unable to Load Diagnostics
Use the following procedure to obtain an error code. The service organization uses the error code to
determine which field replaceable units (FRUs) are needed to restore the system to correct operation.
Step 1
Are the online diagnostics installed on this system?
NO Go to “Step 15” on page 118.
YES Go to “Step 2.”
Step 2
This step attempts to load online diagnostics in service mode.
1. Reboot the partition.
2. If the keyboard POST indicator displays, press the numeric 6 key on the keyboard to indicate that
diagnostics should be loaded from the hard disk.
3. Type the requested passwords.
4. Follow the instructions to select a console.
5. Wait until the diagnostics load or the system appears to stop.
Did the diagnostics load?
NO Go to “Step 4” on page 121.
YES Go to “Step 5” on page 122.
Step 3
This step attempts to load the standalone diagnostics.
1. Reboot the partition.
Note: Standalone diagnostics may be run from a NIM server. If running from NIM, the NIM server
must be set up to allow a diagnostic boot from that partition (both NIM server and client partition
must have network adapters). For more information, see Chapter 6, “Using the Online and
Standalone Diagnostics,” on page 65.
2. If the keyboard POST indicator displays, press the numeric 5 key on the keyboard to indicate that
diagnostics are to be loaded from CD-ROM.
3. Type the requested passwords.
4. Follow the instructions to select a console.
5. Wait until the diagnostics load or the system appears to stop.
Did the diagnostics load?
NO Go to “Step 4” on page 121.
YES Go to “Step 5” on page 122.
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Eserver
pSeries 655 User’s Guide