IBM IntelliStation M Pro 6220, User Manual

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Parallel port problems
Parallel port symptom Suggested action
A parallel device does not work. Verify that:
1. The device is compatible with the computer.
2. The parallel port is enabled.
If the problem remains, call for service.
Power problems
Power symptom Suggested action
Power switch does not work
and reset button, if supported,
does work.
Call for service.
The computer does not turn on. Verify that:
v
The power cords are properly connected to the computer.
v The electrical outlet functions properly.
v
The type of memory installed is correct.
v If you just installed an option, remove it, and restart the computer. If the
computer now turns on, you might have installed more options than the power
supply supports.
If the problem remains, call for service.
The computer does not turn off. Verify whether you are using an ACPI or non-ACPI operating system. If you are
using a non-ACPI operating system:
1. Press Ctrl+Alt+Delete.
2. Turn off the computer by holding the power-control button for 4 seconds.
3. If computer fails during BIOS POST and the power-control button does not
work, remove the ac power cord.
If the problem remains, call for service.
Printer problems
Printer symptom Suggested action
The printer does not work. Verify that:
1. The printer is turned on and is online.
2. The printer signal cable is connected to the correct serial or parallel port on the
computer.
Note: Non-IBM printer cables might cause unpredictable results.
3. You have assigned the printer port correctly in your operating computer or
application program.
4. You have assigned the printer port correctly using the Configuration/Setup
Utility program.
5. You have run the tests described in the documentation that comes with your
printer.
If the problem remains, call for service.
Chapter 5. Solving problems
99