IBM eServer xSeries 335 Type 8676, Hardware Maintenance Manual And Troubleshooting Manual

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Note: See “System” on page 116 to determine which components should be replaced by a field service technician.
Error code/symptom FRU/action
020-XXX-003 (Failed hot-swap slot 3 PCI
latch test)
1. PCI hot-swap latch assembly
2. System board
020-XXX-004 (Failed hot-swap slot 4 PCI
latch test)
1. PCI hot-swap latch assembly
2. System board
030-XXX-000 (Failed internal SCSI
interface test)
v
System board
035-XXX-099
1. No adapters were found.
2. If adapter is installed re-check connection.
035-XXX-s99 (Failed RAID test on PCI slot
s. s = number of failing PCI slot. Check
System Error Log before replacing a FRU.)
1. RAID adapter
2. SCSI backplane
3. Cable
035-XXX-snn (Check System Error Log
before replacing a FRU. s = number of
failing PCI slot, nn = SCSI ID of failing fixed
disk.)
v Hard disk drive with SCSI ID nn on RAID adapter in PCI slot s .
035-253-s99 (RAID adapter initialization
failure)
1. ServeRAID adapter in slot s is not configured properly. Obtain
the basic and extended configuration status and see the ServeRAID
Hardware Maintenance Manual for more information.
2. Cable.
3. SCSI backplane.
4. Adapter.
075-XXX-000 (Failed power supply test)
v Power supply
089-XXX-001 (Failed microprocessor test)
1. Microprocessor 1
2. System board
089-XXX-002 (Failed optional
microprocessor test)
1. Optional microprocessor 2
2. System board
165-060-000 (Service Processor: ASM may
be busy)
1. Rerun the diagnostic test.
2. Fix other error conditions that may be keeping ASM busy. Refer to
the error log and diagnostic panel.
3. Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
4. System board.
165-198-000 (Service Processor: Aborted)
1. Rerun the diagnostic test
2. Fix other error conditions that may be keeping ASM busy. Refer to
the error log and diagnostic panel.
3. Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
4. System board.
165-201-000 (Service Processor: Failed)
1. Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
2. System board. Before replacing the system board, ensure that
system board jumper J38 is not installed (the default) when the
error occurs.
165-330-000 (Service Processor: Failed)
1. Update to the latest ROM diagnostic level and retry.
Chapter 6. Symptom-to-FRU index
89