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User’s Reference

xSeries 135

®

 

Summary of Contents for eServer xSeries 135

Page 1: ...User s Reference xSeries 135...

Page 2: ......

Page 3: ...IBM IBM xSeries 135 User s Reference...

Page 4: ...ormation in Appendix A Product warranties and notices on page 109 First Edition December 2000 Copyright International Business Machines Corporation 2000 All rights reserved US Government Users Restric...

Page 5: ...tting the initial IP address using the IBM Advanced Appliance Configuration Utility 28 Setting the initial IP address using a diskette 29 Changing default passwords 30 Chapter 4 Using the Recovery and...

Page 6: ...rdering publications 108 Appendix A Product warranties and notices 109 Warranty Statements 109 IBM Statement of Limited Warranty for United States Puerto Rico and Canada Part 1 General Terms 109 IBM S...

Page 7: ...tion kirjanen ennen kuin asennat t m n tuotteen Avant de proc der l installation de ce produit lisez le manuel Safety Information Vor Beginn der Installation die Brosch re mit Sicherheitshinweisen les...

Page 8: ...nstalar este produto leia o folheto Informa es sobre Seguran a Antes de instalar este producto lea la Informaci n de Seguridad L s s kerhetsinformationen innan du installerar den h r produkten Safety...

Page 9: ...cation cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all...

Page 10: ...ces or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable pa...

Page 11: ...evice and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from t...

Page 12: ...Reference Statement 6 CAUTION If you install a strain relief bracket option over the end of the power cord that is connected to the device you must connect the other end of the power cord to an easily...

Page 13: ...rmation about your appliance server and other IBM server products at http www ibm com eserver xseries on the World Wide Web For service assistance or additional information on IBM Server Start Up Supp...

Page 14: ...SCSI controller Two 10BASE T 100BASE TX Intel Ethernet controllers Two Universal Serial Bus USB ports One serial port Two console ports one in one out Acoustical noise emissions Sound power idling 6 1...

Page 15: ...ure step or situation What your IBM xSeries 135 appliance server offers The design of your appliance server takes advantage of advancements in data storage and memory management Your server combines I...

Page 16: ...elf test POST Predictive Failure Alerts PFA Remote system problem analysis support Power and temperature monitoring Hot swap drive bays Error codes and messages System error logging Upgradable BIOS an...

Page 17: ...ht When this LED is on it indicates that the diskette drive is in use Push this button to release a diskette from the drive Hard disk drive status light Each of the hot swap drives has a hard disk dri...

Page 18: ...devices connect here to the 9 pin serial port connector Console In port This port is used to connect multiple servers together to share a single keyboard monitor and pointing device Note Connecting mu...

Page 19: ...and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the dev...

Page 20: ...8 IBM xSeries 135 User s Reference...

Page 21: ...or so the top of the screen is at or slightly below eye level Place the monitor at a comfortable viewing distance usually 51 to 61 cm 20 to 24 in and position it so you can view it without having to t...

Page 22: ...ure that the vented air is not blowing on someone else Electrical outlets and cable lengths The location of electrical outlets and the length of power cords and cables that connect to the monitor prin...

Page 23: ...bility to remotely manage the appliance through the World Wide Web Web server Encryption software for use by the Web server for HTTP S sessions DHCP like services for discovering and configuring new a...

Page 24: ...uration Setup appears press F1 Note If you have set both levels of passwords user and administrator you must type the administrator password to access the full Configuration Setup Utility program menu...

Page 25: ...ices and input output ports This choice appears only on the full Configuration Setup Utility program main menu You can use this choice to enable or disable the integrated SCSI and Ethernet controllers...

Page 26: ...choice appears only on the full Configuration Setup Utility program main menu A warning message appears above the choices on this menu to alert you that the system might malfunction if these options a...

Page 27: ...ST Error Log menu to clear the error log Select System Event Error Log to view the system event error log The system event error log contains all the system error and warning messages that the system...

Page 28: ...The following illustration shows the location of the password override switch switch 8 of switch block 1 on the system board To set the password override switch 1 Review the information in Safety info...

Page 29: ...CSISelect utility program To start the SCSISelect utility program 1 Turn on the server 2 When the Press CTRL A for SCSISelect Utility prompt appears press Ctrl A Table 2 Power on and administrator pas...

Page 30: ...d Host Adapter SCSI Termination Select this choice to view the assigned value of Enabled Boot Device Options Select this choice to configure startable device parameters Before you can make updates you...

Page 31: ...0 Build XXX WfM 2 0 prompt appears press Ctrl S Note By default you will have two seconds after the prompt appears on the screen to press Ctrl S 3 Use the arrow keys or press Enter to select a choice...

Page 32: ...ess 1999 where appliance_IP_adress is the IP address of the appliance The appliance main page appears 3 Click Appliance Administration 4 Accept the new site certificate when prompted 5 When prompted t...

Page 33: ...s if these are configured on the system The Advanced Appliance Configuration Utility agent is preinstalled on your IBM xSeries appliance server Note The Advanced Appliance Configuration Utility agent...

Page 34: ...tion about the item that is currently selected in the Tree View pane The information that appears in the Information pane varies depending on the item that is selected For example if you select the Al...

Page 35: ...liances group you can use the Adopt By First Matching Family function to add it to a previously defined family For more information see Using the Adopt by First Matching Family function on page 26 Usi...

Page 36: ...d on the network the Advanced Appliance Configuration Utility automatically searches all previously defined families starting with the first family listed in the families tree view and moving downward...

Page 37: ...elds Min IP Address The lowest IP address in a range of IP addresses that can be assigned to an appliance that is a member of the family Max IP Address The highest IP address in a range of IP addresse...

Page 38: ...This helps prevent accidental removal of an active and functional appliance Using the Adopt by First Matching Family function Use the Adopt by First Matching Family function to Add an Orphaned Extern...

Page 39: ...he IBM Advanced Appliance Configuration Utility on page 28 for instructions Using a diskette See Setting the initial IP address using a diskette on page 29 for instructions Setting the initial IP addr...

Page 40: ...e breakout cable to the C2T device breakout cable or attach a serial terminal VT100 to the serial port 4 Turn on the appliance server 5 Log in to the appliance server as the user root with the passwor...

Page 41: ...are ignored Keywords can appear in any order and the keyword names are case sensitive The following keywords are available Notes a The only required parameter in the initial configuration file is the...

Page 42: ...rity Manage Users in Appliance System Manager and change the default user password The default Appliance System Manager administrator ID is administrator with a password of password Click Security Man...

Page 43: ...tion of the disk 4 Select either to use a new diskette or an existing diskette A warning message appears Click Yes or No 5 Click Agree at the license agreement The software can be reinstalled using th...

Page 44: ...preinstalled on your xSeries 135 appliance server The following table lists the names of the directories on the Supplementary CD and a description of the contents of the directory Directory name Cont...

Page 45: ...ptional device in your appliance server verify that IBM supports that device on your model You can view the list of supported devices for your model at the following Web site http www ibm com pc compa...

Page 46: ...eries 135 appliance server The following illustration shows the locations of major components in your server Microprocessor Terminator card Fans Hard disk drive filler panel Hard disk drive Memory mod...

Page 47: ...ocks See Recovering BIOS on page 88 for information about the Flash ROM page swap jumper Serial port A J52 Serial port B J51 Management port J53 Console in port U38 Console out port U61 USB 2 port J15...

Page 48: ...word override switch on page 16 The following table describes the function for each switch Table 3 Switches 1 8 Switch number Switch description 1 Reserved 2 Reserved 3 Reserved 4 Reserved 5 Reserved...

Page 49: ...ou make changes to disk drives Have a small flat blade screwdriver available For a list of supported options for your server refer to http www ibm com pc us compat on the World Wide Web For your conve...

Page 50: ...at could fall into the server as you lean over it Take care to avoid dropping any metallic objects such as paper clips hair pins or screws into the server Handling static sensitive devices Attention S...

Page 51: ...uotteen Avant de proc der l installation de ce produit lisez le manuel Safety Information Vor Beginn der Installation die Brosch re mit Sicherheitshinweisen lesen Prima di installare questo prodotto l...

Page 52: ...a es sobre Seguran a Antes de instalar este producto lea la Informaci n de Seguridad L s s kerhetsinformationen innan du installerar den h r produkten Safety Information Pred in tal ciou tohto produkt...

Page 53: ...enance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that wil...

Page 54: ...uired by local ordinances or regulations Statement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the cover...

Page 55: ...ly do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are di...

Page 56: ...to remove the server cover 1 Review the information in Safety information on page 39 and Working inside a server with power on on page 38 2 Turn off the server and all attached devices and disconnect...

Page 57: ...nstalled in them Attention Your server also comes with an integrated video controller on the system board When you install a video adapter in a PCI slot the server BIOS automatically disables the inte...

Page 58: ...1 and 2 and the integrated SCSI controller are on PCI bus B the system board and all other integrated devices are on PCI bus A Note PCI bus A bus 0 PCI bus B bus 1 The system scans PCI slots 1 and 2...

Page 59: ...fully grasp the adapter by its top edge or upper corners and align it with the connector on the PCI riser card c Press the adapter firmly into the riser card connector Attention When you install an ad...

Page 60: ...f the IBM xSeries 135 appliance server on page 34 for the location of the status and activity indicators These lights show when there is drive activity or in some cases when there is a problem with yo...

Page 61: ...all the new hard disk drive in the drive bay a Ensure that the tray handle is open that is perpendicular to the drive b Align the rails on the drive assembly with the guide rails in the drive bay c Ge...

Page 62: ...to install a DIMM Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details on handling these devices refer to Handling static sensitive d...

Page 63: ...lace the cover on the server then reinstall the server in the rack and connect all external cables For more information see Installing the cover on page 56 for instructions 8 Turn on the server Note W...

Page 64: ...handle static sensitive devices take precautions to avoid damage from static electricity For details on handling these devices refer to Handling static sensitive devices on page 38 1 Review the inform...

Page 65: ...over the microprocessor connector as shown in the following illustration Carefully press the microprocessor into the connector Attention To avoid bending the pins on the microprocessor do not use exce...

Page 66: ...with the heat sink release lever in the up position Note If you remove the microprocessor later remember to install the terminator card in the appropriate microprocessor connector d Press the heat si...

Page 67: ...fan a lit LED indicates the fan to replace 5 Remove the fan from the server a Disconnect the fan cable from the system board b Lift the fan away from the server 6 Orient the fan so that the airflow ar...

Page 68: ...d sliding it forward Make sure that the cover engages the tabs at the front and rear of the server 4 Install the screws and secure the cover as shown 5 Reinstall the server in the rack 6 Reconnect the...

Page 69: ...d to use the Configuration Setup Utility program to change communication port address assignments to prevent or resolve address conflicts This serial port is also manually configurable from inside the...

Page 70: ...the rear of your server These pin number assignments conform to the industry standard Universal Serial Bus ports Your server has two Universal Serial Bus USB ports which are configured automatically U...

Page 71: ...the Console out connector of the server then connect your monitor keyboard and pointing device to the device breakout cable C2T device breakout cable A keyboard monitor and mouse or pointing device ar...

Page 72: ...ce breakout cable there is one auxiliary device connector that supports a mouse or other pointing device This connector is identified by the mouse icon Table 7 Keyboard connector 6 pin female number a...

Page 73: ...priate duplex state That is the Ethernet controllers will adjust to the network data rate whether the data rate is standard Ethernet 10BASE T Fast Ethernet 100BASE TX half duplex HDX or full duplex FD...

Page 74: ...ity that enables you to set up filters to process high priority traffic before normal traffic You can send information from critical nodes or applications with an indicated priority Because you set th...

Page 75: ...ther high or low priority and sends high priority packets first Therefore if there are multiple applications on a system sending packets the packets from the application with a filter are sent out fir...

Page 76: ...g network For an illustration of the rear connectors of the appliance server see I O connector locations and ports on page 57 Connecting the IBM xSeries 135 appliance server to the network The IBM xSe...

Page 77: ...e primary method of testing the major components of your server See Diagnostic programs and error messages on page 79 for more information Troubleshooting charts These charts list problem symptoms alo...

Page 78: ...r Yes No No Phone an IBM HelpCenter Use the troubleshooting information provided with your server to determine the cause of the problem and the action to take You can check the hints and tips web site...

Page 79: ...ep occurs after your server completes POST call for service Continuous beep Your startup boot microprocessor has failed or your system board or speaker subsystem might contain a failing component If t...

Page 80: ...apter One long and two short beeps A video I O adapter ROM is not readable or the video subsystem is defective If you hear this beep combination twice both the system board and an optional video adapt...

Page 81: ...nterrupt vector loading test has failed 2 1 1 Secondary DMA register test has failed 2 1 2 Primary DMA register test has failed 2 1 3 Primary interrupt mask register test has failed 2 1 4 Secondary in...

Page 82: ...failed to start on three consecutive attempts All caches are disabled Repeatedly turning the server on and then off or resetting the server might cause this problem Action Start the Configuration Set...

Page 83: ...g device If you cannot isolate and correct the problem call for service 163 The time of day has not been set Action Set the correct date and time If the date and time are set correctly and saved but t...

Page 84: ...r occurred Action Call for service 189 An attempt has been made to access the server with invalid passwords After three incorrect attempts the server locks up that is the logon data fields are no long...

Page 85: ...problem remains replace the diskette drive If the problem persists call for service 604 An error occurred during a diskette drive test Action 1 Verify that the Configuration Setup Utility program cor...

Page 86: ...the interrupt resource settings are not correct change the settings 2 If all interrupts are being used by other adapters you might need to remove an adapter to make an interrupt available to the PCI...

Page 87: ...the mouse from the server 3 Turn on the server If the POST error message does not reappear the mouse is probably failing See the documentation that comes with the mouse for additional testing informat...

Page 88: ...emove the PCI adapters If you can start the server without the adapters reinstall each adapter one at a time and retest after each is reinstalled When an adapter fails replace it If you cannot isolate...

Page 89: ...perating system Action Install an operating system If you have already installed the operating system check the drive startup sequence If the drive sequence is correct run the diagnostic tests to veri...

Page 90: ...You will get these messages only when running the SCSISelect Utility Table 13 SCSI messages SCSI messages Description All One or more of the following might be causing the problem A failing SCSI devi...

Page 91: ...wing sections contain the error codes that might appear in the detailed test log and summary log when running the diagnostic programs The error code format is as follows fff ttt iii date cc text messa...

Page 92: ...ause of the system configuration Warning This result occurs when a possible problem is reported during the diagnostic test such as when a device that is to be tested is not installed Test Specific Str...

Page 93: ...he top of the screen When the tests have completed you can view the test log by selecting Utility from the top of the screen If the diagnostic programs do not detect any hardware error but the problem...

Page 94: ...erface 1 Turn off the server 2 Replace the USB keyboard and mouse with a standard keyboard and mouse 3 Turn on the server 4 Run the diagnostic test again Failed System board Call for service 020 PCI i...

Page 95: ...re xyz identifies the microprocessor that is causing the error message 1 Reseat the microprocessor 2 If the problem remains replace the microprocessor If the problem persists call for service Processo...

Page 96: ...failing fan Replace the indicated fan Temperature sensed on processor board is out of range Call for service 180 Status display Failed Any failure message Call for service 201 System memory Failed DIM...

Page 97: ...ed with microprocessor in socket id xyz where xyz identifies the microprocessor that is causing the error message Failed Microprocessor in socket ID xyz where xyz identifies the microprocessor that is...

Page 98: ...mber of the device and m is the adapter number The unload eject push button test failed for device n on adapter m where n is the number of the device and m is the adapter number The Read Write Self di...

Page 99: ...blem persists call for service PCI modem detected but not enabled 1 Change the configuration to enable the modem 2 If the problem remains replace the modem If the problem persists call for service Fai...

Page 100: ...make the selections for your server Contact your IBM service representative To recover the BIOS 1 Turn off the server and peripheral devices and disconnect all external cables and power cords then rem...

Page 101: ...locations see System board LEDs on page 37 Troubleshooting charts You can use the troubleshooting charts in this section to find solutions to problems that have definite symptoms See Starting the dia...

Page 102: ...an external SCSI option before turning on the server For more information see your SCSI and expansion enclosure documentation The SCSI expansion enclosure used to work but does not work now General p...

Page 103: ...uld have been manually disabled Look in the POST error log for error message 289 If the DIMM was disabled by a systems management interrupt SMI replace the DIMM If the DIMM was disabled by the user or...

Page 104: ...s Verify that The primary monitor cable is connected to the C2T device breakout cable You installed the necessary device drivers for the applications If the screen remains blank call for service Wavy...

Page 105: ...rminated correctly Any external SCSI option is turned on You must turn on an external SCSI option before turning on the server If the problem remains call for service Power problems Verify that The po...

Page 106: ...vice drivers on the client and server are using the same protocol Test the Ethernet controller Software problem To determine if problems are caused by the software verify that Your server has the mini...

Page 107: ...ailable from the World Wide Web Run the network diagnostic program If the problem remains call for service Data is incorrect or sporadic Check the following Make sure that you are using Category 5 cab...

Page 108: ...the Ethernet connector If the problem persists call for service 0x0D Explanation Could not allocate enough memory for transmit queues Action 1 From the Windows NT desktop click Start Control Panel Ne...

Page 109: ...or primary adapter in slot nnn already exists Explanation An attempt was made to rebind an adapter already in an AFT group Action Check the AFT slot numbers for existing AFT teams If the problem persi...

Page 110: ...adapter in an AFT team Error identifying slot numbers for the specified board names Explanation The mapping between the board name entered and the slot number for an adapter could not be established...

Page 111: ...ulations Complete the following steps to replace the battery 1 Read Safety information on page 39 and follow any special handling and installation instructions supplied with the replacement battery 2...

Page 112: ...ere you can get information about IBM products and services find the latest technical information and download device drivers and updates Some of these pages are You can select a country specific Web...

Page 113: ...BM hardware warranty See Getting help by telephone on page 104 for HelpCenter telephone numbers in other countries The following services are available during the warranty period Problem determination...

Page 114: ...T error message charts in your hardware documentation If you do not receive a POST error code but suspect a hardware problem refer to the troubleshooting information in your hardware documentation or...

Page 115: ...ications Multimedia In addition the latest device driver updates are available Commercial online services such as America Online AOL contain information about IBM products For AOL use the keyword IBM...

Page 116: ...port for 90 days after installation This service provides assistance for Setting up your network operating system Installing and configuring interface cards Installing and configuring network adapters...

Page 117: ...additional services During and after the warranty period you can purchase additional services such as support for IBM and non IBM hardware operating systems and application programs network setup and...

Page 118: ...number operating system and hardware support line In the U S if you prefer to obtain technical support on a pay as you go basis you can use the 900 number support line The 900 number support line pro...

Page 119: ...d the warranty period Warranty upgrades in the U S include Carry in service to on site service If your warranty provides carry in repair service you can upgrade to on site repair service either standa...

Page 120: ...cations Additional publications are available for purchase from IBM For a list of publications available in your country In the U S Canada and Puerto Rico call 1 800 879 2755 In other countries contac...

Page 121: ...ovided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use and not for resale from IBM or your reseller The term Machine means an IBM machine its features con...

Page 122: ...E LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD Items Not Covered by Warranty IBM does not warrant uninterrupted or error free operation of a Machine Unless specifie...

Page 123: ...seller for any reason You should remove all such information from the Machine prior to its return Production Status Each IBM Machine is manufactured from new parts or new and used parts In some cases...

Page 124: ...rom defects in materials and workmanship and 2 conforms to IBM s Official Published Specifications The warranty period for a Machine is a specified fixed period commencing on its Date of Installation...

Page 125: ...aces becomes its property and the replacement becomes yours You represent that all removed items are genuine and unaltered The replacement may not be new but will be in good working order and at least...

Page 126: ...the greater of U S 100 000 or equivalent in local currency or the charges if recurring 12 months charges apply for the Machine that is the subject of the claim This limit also applies to IBM s supplie...

Page 127: ...ranties specified in this Section are in addition to any rights you may have under the Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited The Consumer Guarantees Act...

Page 128: ...conformity to its Specifications The following paragraphs are added to this Section The minimum warranty period for Machines is six months In case IBM or your reseller are unable to repair an IBM Mach...

Page 129: ...3 indirect damages even if IBM or your reseller is informed of their possibility SOUTH AFRICA NAMIBIA BOTSWANA LESOTHO AND SWAZILAND Limitation of Liability The following is added to this Section IBM...

Page 130: ...are different from this Agreement In addition IBM s license for some of this third party code may require IBM to provide you with certain notices and or information Such terms and conditions notices...

Page 131: ...ent regarding the use of this Program and replaces any prior oral or written communications between you and IBM The terms of Part 2 may replace or modify those of Part 1 1 License Use of the Program I...

Page 132: ...OGRAM TO CORRECTLY PROCESS PROVIDE AND OR RECEIVE DATE DATA WITHIN AND BETWEEN THE 20TH AND 21ST CENTURIES The exclusion also applies to any of IBM s subcontractors suppliers or program developers col...

Page 133: ...y the applicable legislation Limitation of Liability Section 3 The following paragraph is added to this Section Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 197...

Page 134: ...ollowing paragraph is added to this Section Where Programs are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993 the limitations in this Section are subject to...

Page 135: ...c emission notices and other important information Any references in this publication to non IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those W...

Page 136: ...rs responsible for those products directly to determine the capabilities of their products and update them if needed This IBM hardware product cannot prevent errors that might occur if software upgrad...

Page 137: ...reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed...

Page 138: ...approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrec...

Page 139: ...rd set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed IBM power cords for a specific country o...

Page 140: ...l Canada Cayman Islands Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Japan Korea South Liberia Mexico Netherlands Antilles Nicaragua Panama Peru P...

Page 141: ...log viewing 81 text messages 80 diagnostic tools 65 DIMM See memory module 50 discovering appliances 23 diskette drive 2 problem 90 display problem 91 E electrical input 2 environment air temperature...

Page 142: ...rive 90 hardware 65 intermittent 90 keyboard or mouse 90 memory 91 microprocessor 91 monitor 91 network connection 94 option 93 power 93 serial port 93 software 94 USB port 94 problem solving 65 PXE B...

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Page 144: ...IBM Part Number 24P2803 24P28 3...

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