
Problem Determination When Unable to Load Diagnostics
Use this procedure to obtain an error code. The service organization uses the error
code to determine which field replaceable units (FRUs) are needed to restore the
system to correct operation.
Step 1. Considerations before Running This Procedure
v
The diagnostics can use a display connected to a display adapter with the keyboard
and mouse connected to the primary I/O Drawer or an ASCII terminal attached to a
serial port.
v
Go to Step 2.
Step 2
Are the Online Diagnostics installed on this system?
NO
Go to Step 4.
YES
Go to Step 3.
Step 3
This step attempts to load Online Diagnostics in service mode.
1. Turn the power off.
2. Turn the power on.
3. If the
Keyboard
indicator appears, press 6 on the keyboard to indicate that
diagnostics are to be loaded.
4. Enter any requested passwords.
5. Follow any instructions to select a console.
6. Wait until the diagnostics load or the system appears to stop.
Did the diagnostics load?
NO
Go to Step 5.
YES
Go to Step 6.
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S80 and S85 User’s Guide
Summary of Contents for Enterprise Server S80
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