background image

P

ower

 

problems

 

 

P

ower

 

symptom

 

S

u

gg

ested

 

action

 

The

 

blade

 

server

 

does

 

not

 

turn

 

on.

 

1

.

   

Make

 

sure

 

that:

 

a.

   

The

 

power-on

 

L

E

D

 

on

 

the

 

front

 

of

 

the

 

BladeCenter

 

unit

 

is

 

lit.

 

b.

   

The

 

L

E

Ds

 

on

 

all

 

the

 

BladeCenter

 

power

 

modules

 

are

 

lit.

 

c.

   

If

 

the

 

blade

 

server

 

is

 

in

 

blade

 

bays

 

7

 

through

 

1

4,

 

power

 

modules

 

are

 

in

 

power-module

 

bays

 

1

,

 

2,

 

3

,

 

and

 

4.

 

d.

   

The

 

power-on

 

L

E

D

 

on

 

the

 

blade-server

 

control

 

panel

 

is

 

flashing

 

slowly.

 

v

   

If

 

the

 

power-on

 

L

E

D

 

is

 

flashing

 

rapidly

 

and

 

continues

 

to

 

do

 

so,

 

the

 

blade

 

server

 

is

 

not

 

communicating

 

with

 

the

 

Management

 

Module

;

 

reseat

 

the

 

blade

 

server

 

and

 

go

 

to

 

step

 

3

.

 

v

   

If

 

the

 

power

 

L

E

D

 

is

 

off,

 

either

 

the

 

blade

 

bay

 

is

 

not

 

receiving

 

power,

 

the

 

blade

 

server

 

is

 

defective,

 

or

 

the

 

L

E

D

 

information

 

panel

 

is

 

loose

 

or

 

defective.

e.

   

Local

 

power

 

control

 

for

 

the

 

blade

 

server

 

is

 

enabled

 

(

use

 

the

 

BladeCenter

 

Management

 

Module

 

Web

 

interface

 

to

 

make

 

sure

)

,

 

or

 

the

 

blade

 

server

 

was

 

instructed

 

through

 

the

 

Management

 

Module

 

(

Web

 

interface

)

 

to

 

turn

 

on.

 

f.

   

The

 

blade

 

server

 

is

 

not

 

installed

 

in

 

blade

 

bay

 

6/7,

 

because

 

if

 

a

 

blade

 

server

 

is

 

installed

 

in

 

either

 

of

 

these

 

bays,

 

it

 

can

 

cause

 

damage

 

to

 

the

 

power

 

supply.

 

A

 

blade

 

server

 

can

 

be

 

installed

 

in

 

blade

 

bays

 

5

/6

 

or

 

7/

8

,

 

but

 

not

 

in

 

6/7.

2.

   

If

 

you

 

j

ust

 

installed

 

an

 

option

 

in

 

the

 

blade

 

server,

 

remove

 

it,

 

and

 

restart

 

the

 

blade

 

server.

 

If

 

the

 

blade

 

server

 

now

 

turns

 

on,

 

troubleshoot

 

the

 

option

 

(

see

 

the

 

documentation

 

that

 

comes

 

with

 

the

 

option

 

for

 

information

)

.

 

3

.

   

Try

 

another

 

blade

 

server

 

in

 

the

 

blade

 

bay

;

 

if

 

it

 

works,

 

replace

 

the

 

faulty

 

blade

 

server.

 

4.

   

If

 

the

 

problem

 

remains,

 

BladeCenter

 

QS20

 

Problem

 

Determination

 

and

 

Service

 

Guide

.

  

N

etwor

k

 

connection

 

problems

 

 

N

etwor

k

 

connection

 

symptom

 

S

u

gg

ested

 

action

 

O

ne

 

or

 

more

 

blade

 

servers

 

are

 

unable

 

to

 

communicate

 

with

 

the

 

network.

 

Make

 

sure

 

that:

 

v

   

The

 

switch

 

modules

 

for

 

the

 

network

 

interface

 

being

 

used

 

are

 

installed

 

in

 

the

 

correct

 

BladeCenter

 

bays

 

and

 

are

 

configured

 

and

 

operating

 

correctly.

 

v

   

The

 

settings

 

in

 

the

 

switch

 

module

 

are

 

correct

 

for

 

the

 

blade

 

server

 

(

settings

 

in

 

the

 

switch

 

module

 

are

 

blade

 

server

 

specific

)

.

For

 

additional

 

information,

 

see:

 

v

   

Chapter

 

6,

 

Configuring

 

the

 

blade

 

server,

 

on

 

page

 

4

5

 

v

   

The

 

following

 

documentation:

 

   

IBM

 

BladeCenter

 

(Type

 

8677)

 

Hardware

 

Maintenance

 

Manual

 

and

 

Troubleshooting

 

Guide

N

ote:

 

For

 

the

 

latest

 

editions

 

of

 

the

 

IBM

 

BladeCenter

 

documentation,

 

go

 

to

 

http://www.ibm.com/pc/support/

 

on

 

the

 

World

 

Wide

 

Web.

 

v

   

O

ther

 

product-specific

 

documentation

 

that

 

comes

 

with

 

the

 

switch

 

module

If

 

the

 

problem

 

remains,

 

see

 

the

 

BladeCenter

 

QS20

 

Problem

 

Determination

 

and

 

Service

 

Guide

.

 

 

56

 

BladeCenter

 

QS20

 

Type

 

0200:

 

Installation

 

and

 

User

s

 

Guide

Summary of Contents for BladeCenter QS20

Page 1: ...ur blade server on the IBM Support Web site Before installing the BladeCenter QS20 in a BladeCenter unit complete the following procedures Install and configure the rack according to the documentation...

Page 2: ...blem View support telephone numbers at http www ibm com planetwide View information about IBM Support Line at or view support telephone numbers at http www ibm com services sl products http www ibm co...

Page 3: ...BladeCenter QS20 Type 0200 Installation and User s Guide SC33 8284 02...

Page 4: ...al information in Appendix B Notices on page 61 Third Edition September 2006 Copyright International Business Machines Corporation 2005 All rights reserved US Government Users Restricted Rights Use du...

Page 5: ...ng replaceable units 21 Installation guidelines 21 System reliability guidelines 21 Handling static sensitive devices 22 Removing the blade server from the BladeCenter unit 23 Opening the blade server...

Page 6: ...tion notice 62 Trademarks 64 Important notes 65 Product recycling and disposal 65 Battery return program 66 Electronic emission notices 66 Federal Communications Commission FCC statement 66 Industry C...

Page 7: ...alleert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation...

Page 8: ...s of the caution or danger statement in the IBM Safety Information book For example if a caution statement begins with a number 1 translations for that caution statement appear in the IBM Safety Infor...

Page 9: ...quipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instruc...

Page 10: ...um battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not v Throw or immerse in...

Page 11: ...he device v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Cl...

Page 12: ...he device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current fr...

Page 13: ...act a service technician Statement 13 DANGER Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions To avoid these hazards ensure that your system electr...

Page 14: ...fter handling ADVERTENCIA El contacto con el cable de este producto o con cables de accesorios que se venden junto con este producto pueden exponerle al plomo un elemento qu mico que en el estado de C...

Page 15: ...s There is a highspeed RAMBUS interface to the processor a 4x PCI Express channel a 32bit 33MHZ PCI bus interface which is specified to attach the PATA controller to the board 1 Gigabit Ethernet MAC a...

Page 16: ...blades into the IBM BladeCenter unit You can install up to seven hot swap BladeCenter QS20 blades in each BladeCenter unit Because a BladeCenter chassis is seven U high six BladeCenter unit completely...

Page 17: ...imum number of power modules required Install power module in the following power module bays Blade bays 1 6 One 1 for redundancy you can install a second power module in power module bay 2 Blade bays...

Page 18: ...umber that you can use to locate the corresponding statement in your language in the Safety Information document v Warranty and Support Information This document is in PDF on the IBM Documentation CD...

Page 19: ...requires the following minimum hardware and software v Microsoft Windows NT 4 0 with Service Pack 3 or later Windows 98 Windows 2000 Windows XP AIX UNIX SUSE LINUX or Red Hat Linux v 100 MHz micropro...

Page 20: ...the CD into your CD ROM drive then run the following command from the mnt cdrom directory sh runlinux sh The Available Topics list displays all the books for the blade server Some books might be in f...

Page 21: ...n of a potentially hazardous procedure step or situation v Danger These statements indicate situations that can be potentially lethal or extremely hazardous to you A danger statement is placed just be...

Page 22: ...pply 12 V DC Reliability availability and serviceability features Three important features in server design are reliability availability and serviceability RAS These RAS features are designed to help...

Page 23: ...n the front of the server is lit See Blade server controls and LEDs on page 11 for the power on LED states v Throughout this document the Management Module Web based user interface is also known as th...

Page 24: ...s v You can press the power control button on the blade server behind the control panel door This starts an orderly shutdown of the operating system if this feature is supported by your operating syst...

Page 25: ...l door Press this button to manually turn the blade server on or off Note The power control button has effect only if local power control is enabled for the blade server Local power control is enabled...

Page 26: ...lso Activity LED When this green LED is lit it indicates that there is network activity Power on LED This green LED indicates the power status of the blade server in the following manner v Flashing ra...

Page 27: ...rocessor 1 and heat sink U31 Control panel connector J9 PCI expansion slot Microprocessor 0 and heat sink U1 PCI Express J14 J15 Figure 5 System board components Chapter 2 Blade server power controls...

Page 28: ...14 BladeCenter QS20 Type 0200 Installation and User s Guide...

Page 29: ...one or two Gigabit Ethernet modules in the BladeCenter unit For the BladeCenter QS20 only the following BladeCenter Ethernet switch modules are supported v Nortel Networks Layer 2 3 Copper Gigabit Eth...

Page 30: ...IBM BladeCenter Nortel Networks Layer 2 3 GbE Switch Module Installation Guide Note For more information see Related documentation on page 4 16 BladeCenter QS20 Type 0200 Installation and User s Guide...

Page 31: ...ries by the wattage of the power supplies that are installed in the BladeCenter unit For more information about determining the power requirements for the blade server see the IBM BladeCenter Power Mo...

Page 32: ...page 21 2 If you have not done so already install any options needed such as disk drives or memory in the blade server 3 Select the bay for the blade server 4 If the bay that you selected contains fi...

Page 33: ...a continuously lit steady state b Install the operating system Use the installation instructions that come with the operating system For more information see Chapter 7 Installing the operating system...

Page 34: ...20 BladeCenter QS20 Type 0200 Installation and User s Guide...

Page 35: ...e server was not turned off press the power control button behind the blade server control panel door to turn off the blade server You do not have to shut down the BladeCenter unit itself v Blue on a...

Page 36: ...s frame v Do not touch solder joints pins or exposed printed circuitry v Do not leave the device where others can handle and damage it v While the device is still in its static protective package touc...

Page 37: ...The blade server is a hot swap device and the blade bays in the BladeCenter unit are hot swap bays Therefore you can install or remove the blade server without removing power from the BladeCenter uni...

Page 38: ...4 Pull the blade server out of the bay 5 Place either a filler blade or a new blade server in the bay within 1 minute 24 BladeCenter QS20 Type 0200 Installation and User s Guide...

Page 39: ...er from the blade server and set it aside see Figure 9 step 2 5 Remove the second power board see Figure 9 step 3 6 Disconnect any optionally installed PCI Express cables 7 Press the two front bezel r...

Page 40: ...UTION Hazardous energy is present when the blade server is connected to the power source Always replace the blade cover before installing the blade server 26 BladeCenter QS20 Type 0200 Installation an...

Page 41: ...cable from the serial connector 6 Pull the bezel assembly away from the blade server 7 Store the bezel assembly in a safe place Installing the IDE hard disk drive The blade server has a connector on t...

Page 42: ...r instructions 5 Place the tray from the option kit on the system board aligning the tray with the screws on the system board Note the four screws that are under the four screw holes in the tray Set t...

Page 43: ...iniBand installed otherwise the blade will hang during the initial reboot after the OS installation 3 If your BladeCenter QS20 comes with InfiniBand option s already installed unplug the PCI Express c...

Page 44: ...iniBand card Installing InfiniBand To install an InfiniBand option do the following 1 Shut down the BladeCenter QS20 2 Remove the BladeCenter QS20 from BladeCenter 3 Open the top cover 4 Unlatch the f...

Page 45: ...PCIe Express adapter card Make sure the index hole of the InfiniBand card matches the index mark of the adapter see Figure 13 on page 32 Figure 12 Unplugging the control panel and serial cable connect...

Page 46: ...to the front bezel and match the respective ports of the front bezel 9 Secure the assembly with the four screws that were delivered with your InfiniBand card see Figure 14 on page 33 Figure 13 InfiniB...

Page 47: ...al guides while ensuring that the top of the bezel rests on the foam gasket on the InfiniBand card as shown in Figure 15 on page 34 Note Make sure the serial cable routed along the inside and across t...

Page 48: ...talled it is recommended that you install it in the upper slot 15 Plug the PCI Express cable into the BladeCenter QS20 s PCI Express connector closest to the InfiniBand card Leave the other end unconn...

Page 49: ...second card when you install the connector to the upper card 18 Optional repeat the above steps for the second InfiniBand option Note When you install the lower second InfiniBand option make sure that...

Page 50: ...20 Carefully close the cover Figure 18 Cover with gasket 36 BladeCenter QS20 Type 0200 Installation and User s Guide...

Page 51: ...t reset the system date and time through the operating system that you installed Statement 2 CAUTION When replacing the lithium battery use only IBM Part Number 33F8354 or 15F8409 or an equivalent typ...

Page 52: ...t from its socket The spring mechanism will push the battery out toward you as you slide it from the socket Note You might need to lift the battery clip slightly with your fingernail to make it easier...

Page 53: ...replace the blade cover before installing the blade server 11 Reinstall the blade server into the BladeCenter unit 12 Turn on the blade server see Turning on the blade server on page 9 13 Reset the sy...

Page 54: ...e system board assembly reset the system date and time through the operating system that you installed For additional information see your operating system documentation Note If you have just connecte...

Page 55: ...y 4 Carefully slide the bezel assembly onto the blade server as shown in the illustration until it clicks into place Note v If InfiniBand is installed partially insert the side fins of the bezel into...

Page 56: ...age 40 for instructions and Figure 21 step 2 4 If you removed the second power board replace it now see Figure 21 step 2 5 If you disconnected any PCI Express cables reconnect them now See the documen...

Page 57: ...y no longer block the cover Take care not to exceed the cable s minimum bending radius Input output connectors and devices The BladeCenter unit contains the input output connectors that are available...

Page 58: ...44 BladeCenter QS20 Type 0200 Installation and User s Guide...

Page 59: ...system For information about setting up your network configuration for remote management see the IBM BladeCenter Planning and Installation Guide or the IBM BladeCenter T Installation and User s Guide...

Page 60: ...ole command prompts You must use the serial interface instead Using the serial interface Use the serial interface to v Observe firmware progress v Access the Linux terminal in order to configure Linux...

Page 61: ...ubsequent logins All login attempts are documented in the event log The initial user ID and password for the Management Module are v User ID USERID all capital letters v Password PASSW0RD note the num...

Page 62: ...controller port to a particular BladeCenter unit I O bay depends on the type of Ethernet expansion card that is installed You can verify which Ethernet controller port in this blade server is routed t...

Page 63: ...Type 8677 Planning and Installation Guide 2 From the Blade Tasks section select Firmware VPD The Blade Server Firmware VPD window contains the build identifier release and revision Compare this inform...

Page 64: ...tall the firmware do the following 1 Ensure the rtas flash driver is loaded To do this run lsmod 2 If the module is not yet in the kernel invoke the following to load it modprobe rtas_flash 3 To updat...

Page 65: ...r additional information see the instructions that come with your operating system documentation and the service packs or update packages To install the operating system on a blade server follow the i...

Page 66: ...52 BladeCenter QS20 Type 0200 Installation and User s Guide...

Page 67: ...compatible with the blade server and its components If the device or component is not compatible remove it from the blade server reinstall the blade server in the BladeCenter unit and then restart the...

Page 68: ...eCenter unit see the applicable Hardware Maintenance Manual and Troubleshooting Guide or other documentation that comes with the device for more information Problems indicated by LEDs Table 5 Explanat...

Page 69: ...equired Flashing slowly The blade server has power but is not turned on Turn on if required Lit continuously steady The blade server has power and is turned on No action required Not lit Blade server...

Page 70: ...2 If you just installed an option in the blade server remove it and restart the blade server If the blade server now turns on troubleshoot the option see the documentation that comes with the option...

Page 71: ...e blade server was not turned off press the power control button behind the blade server control panel door to turn off the server 3 Remove the blade server from the BladeCenter unit 4 Wait 30 seconds...

Page 72: ...image complete the following steps 1 Turn off the blade server 2 Restart the blade system management processor from the Management Module 3 Turn on the blade server Note If the blade server does not r...

Page 73: ...our IBM product The documentation that comes with BladeCenter systems also describes the diagnostic tests that you can perform Most BladeCenter systems operating systems and programs come with documen...

Page 74: ...twide for support telephone numbers In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You can receive hardware service through IBM Services or through your IBM rese...

Page 75: ...rranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the inform...

Page 76: ...he purposes of developing using marketing or distributing application programs conforming to the application programming interface for the operating platform for which the sample programs are written...

Page 77: ...U S Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp Appendix B Notices 63...

Page 78: ...trademarks or registered trademarks of Sun Microsystems Inc in the United States other countries or both Adaptec and HostRAID are trademarks of Adaptec Inc in the United States other countries or bot...

Page 79: ...bility and fitness for a particular purpose These products are offered and warranted solely by third parties IBM makes no representations or warranties with respect to non IBM products Support if any...

Page 80: ...number listed on the battery available prior to your call In California the following applies Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate The f...

Page 81: ...A digital apparatus complies with Canadian ICES 003 Avis de conformit la r glementation d Industrie Canada Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada Australia and N...

Page 82: ...formit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die IBM Deutschland GmbH 70548 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das G...

Page 83: ...panese Voluntary Control Council for Interference VCCI statement The following statement applies to the BladeCenter QS20 and the 2945 InfiniBand Option Korean Class A warning statement The following s...

Page 84: ...number Used in these countries and regions 02K0546 China 13F9940 Australia Fiji Kiribati Nauru New Zealand Papua New Guinea 13F9979 Afghanistan Albania Algeria Andorra Angola Armenia Austria Azerbaij...

Page 85: ...Barbados Belize Bermuda Bolivia Brazil Caicos Islands Canada Cayman Islands Costa Rica Colombia Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Japan Mexico Micrones...

Page 86: ...72 BladeCenter QS20 Type 0200 Installation and User s Guide...

Page 87: ...r enumeration 48 Ethernet 47 IDE 8 cover closing 42 removing 25 D danger statements 7 device driver Ethernet controller 48 documentation CD 5 drive connectors 12 integrated drive electronics IDE hard...

Page 88: ...irements 51 installing 51 operating system continued Linux ppc64 utilities 51 network connection requirements 51 service packs 51 update packages 51 option hard disk drives 27 installing 21 P PERM ima...

Page 89: ...ct function 58 starting 58 trademarks 64 troubleshooting charts 54 overview 53 turning off the blade server 10 turning on the blade server 9 U United States electronic emission Class A notice 66 Unite...

Page 90: ...76 BladeCenter QS20 Type 0200 Installation and User s Guide...

Page 91: ......

Page 92: ...Part Number 43W7874 Printed in USA SC33 8284 02 1P P N 43W7874...

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