v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing, Types 7871 and 1949,” on page 41 to determine which components are CRUs and
which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error Code
Type
Error Message
Action
0x806F0813
Error
Group 2 (Critical Int) bus
uncorrectable error
1.
Check the operating system event log and the
system event log as it may contain additional
information (see “Error logs” on page 99).
2.
Reseat the blade server in the BladeCenter (see
“Removing the blade server from the BladeCenter
unit” on page 52 and “Installing the blade server
in a BladeCenter unit” on page 53).
3.
Update the device drivers for any expansion cards
that are installed into the blade server.
4.
Reseat the expansion card (see “Removing an I/O
expansion card” on page 74 and “Installing an
I/O expansion card” on page 78).
5.
Replace the expansion card (see “Removing an
I/O expansion card” on page 74 and “Installing
an I/O expansion card” on page 78).
0x806F0813
Error
Group 2 (Critical Int) bus
uncorrectable error
1.
Check the operating system event log and the
system event log as it may contain additional
information (see “Error logs” on page 99).
2.
Reseat the blade server in the BladeCenter (see
“Removing the blade server from the BladeCenter
unit” on page 52 and “Installing the blade server
in a BladeCenter unit” on page 53).
3.
Update the device drivers for any expansion cards
that are installed into the blade server.
4.
Reseat the expansion card (see “Removing an I/O
expansion card” on page 74 and “Installing an
I/O expansion card” on page 78).
5.
Replace the expansion card (see “Removing an
I/O expansion card” on page 74 and “Installing
an I/O expansion card” on page 78).
0x806F0813
Error
Group 1 (Critical Int) bus
uncorrectable error
1.
Make sure that the latest firmware is being used
(see “Firmware updates” on page 33).
2.
Reseat the blade server in the BladeCenter unit
(see “Removing the blade server from the
BladeCenter unit” on page 52 and “Installing the
blade server in a BladeCenter unit” on page 53).
3.
Run the Setup utility and load the default system
settings (see “Using the Setup utility” on page 20).
4.
Check the event logs for other related error
messages (see “Error logs” on page 99).
5.
(Trained service technician only) If the error
continues, replace the system-board assembly (see
“Removing the system-board assembly” on page
94 and “Installing the system-board assembly” on
page 95).
142
BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide
Summary of Contents for BladeCenter HS22V 7871
Page 1: ...BladeCenter HS22V Type 7871 and 1949 Problem Determination and Service Guide...
Page 2: ......
Page 3: ...BladeCenter HS22V Type 7871 and 1949 Problem Determination and Service Guide...
Page 16: ...xiv BladeCenter HS22V Type 7871 and 1949 Problem Determination and Service Guide...
Page 20: ...4 BladeCenter HS22V Type 7871 and 1949 Problem Determination and Service Guide...
Page 34: ...18 BladeCenter HS22V Type 7871 and 1949 Problem Determination and Service Guide...
Page 64: ...48 BladeCenter HS22V Type 7871 and 1949 Problem Determination and Service Guide...
Page 112: ...96 BladeCenter HS22V Type 7871 and 1949 Problem Determination and Service Guide...
Page 240: ...224 BladeCenter HS22V Type 7871 and 1949 Problem Determination and Service Guide...
Page 244: ...228 BladeCenter HS22V Type 7871 and 1949 Problem Determination and Service Guide...
Page 252: ...236 BladeCenter HS22V Type 7871 and 1949 Problem Determination and Service Guide...
Page 257: ......
Page 258: ...Part Number 00Y8038 Printed in USA 1P P N 00Y8038...
