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Note:
See
“System”
on
page
112
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Error
code/symptom
FRU/action
1601
(The
system
is
able
to
communicate
to
the
service
processor,
but
the
service
processor
failed
to
respond
at
the
start
of
POST.)
1.
Do
the
following
before
replacing
a
FRU:
a.
Remove
the
ac
power
to
the
server,
wait
20
seconds;
then,
reconnect
the
ac
power.
Wait
30
seconds;
then,
turn
on
the
server.
b.
Flash
update
the
system
management
processor.
2.
Remote
Supervisor
Adapter,
if
installed.
3.
System
board.
1602
(Cable
for
optional
service
processor
adapter
not
installed)
v
Disconnect
all
server
and
option
power
cords
from
server,
wait
30
seconds,
reconnect,
and
retry.
1762
(Hard
disk
configuration
error)
1.
Hard
disk
drive.
2.
Hard
disk
drive
cables.
3.
Run
the
Configuration/Setup
Utility
program.
4.
SCSI
backplane.
5.
System
board.
178X
(Fixed
disk
error)
1.
Hard
disk
drive
cables.
2.
Run
diagnostics.
3.
Hard
disk
drive.
4.
System
board.
1800
(No
more
hardware
interrupt
available
for
PCI
adapter)
1.
Run
the
Configuration/Setup
Utility
program.
2.
Failing
adapter.
3.
System
board.
1801
(No
more
ROM
space
available
for
PCI
adapter)
1.
Run
the
Configuration/Setup
Utility
program.
2.
Remove
adapter;
then,
disable
BIOS
on
adapter
and
run
the
Configuration/Setup
Utility
program.
3.
System
board.
1962
(Drive
does
not
contain
a
valid
boot
sector)
1.
Verify
that
a
startable
operating
system
is
installed.
2.
Run
diagnostics.
3.
Hard
disk
drive.
4.
SCSI
backplane.
5.
Cable.
6.
System
board.
2400
(Video
controller
test
failure)
1.
Video
adapter
(if
installed)
2.
System
board
2462
(Video
memory
configuration
error)
1.
Video
adapter
(if
installed)
2.
System
board
5962
(IDE
CD-ROM
drive
configuration
error)
1.
Run
the
Configuration/Setup
Utility
program.
2.
CD-ROM
drive.
3.
CD-ROM
power
cable.
4.
IDE
cable.
5.
System
board.
6.
Battery.
Chapter
6.
Symptom-to-FRU
index
99
Summary of Contents for 8676 - Eserver xSeries 335
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