IBM 8668 - Eserver xSeries 232, Hardware Maintenance Manual

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Server Support
After you register and profile, you will be able to:
• Diagnose problems using the IBM Online Assistant
• Participate in the IBM discussion forum
• Receive e-mail notifications of technical updates
related to your profiled products
Register at:
Profile at: http://www.ibm.com/pc/register
http://www.ibm.com/pc/support
Register and profile your server
Yes
No
No
Phone an
IBM HelpCenter
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Flash the latest levels of BIOS,
service processor, diagnostics,
and RAID code.
You can download this code at:
http://www.ibm.com/pc/support
No
No
Yes
Yes
Yes
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list.
You can view the ServerProven list at:
®
http://www.ibm.com/pc/compat
Server working
properly?
Problem
solved?
Problem
solved?
Problem
solved?
You can view the HelpCenter phone
numbers in the Support Phone List at:
http://www.ibm.com/pc/support
Post
When you turn on the server, it performs a series of tests to check the operation of
server components and some of the options installed in the server. This series of
tests is called the power-on self-test, or POST.
If POST finishes without detecting any problems, a single beep sounds, the first
screen of your operating system or application program appears, and the System
POST Complete (OK) light is illuminated on the operator information panel.
If POST detects a problem, more than one beep sounds and an error message
appears on your screen. See “POST beep code descriptions” on page 13 and
“System Error logs” on page 14 for more information.
Notes:
1. If you have a power-on password or administrator password set, you must
type the password and press Enter, when prompted, before POST will continue.
2. A single problem might cause several error messages. When this occurs, work
to correct the cause of the first error message. After you correct the cause of the
first error message, the other error messages usually will not occur the next
time you run the test.
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Hardware Maintenance Manual: Type 8668