IBM Enhanced Diagnostics
. . . . . . . . . . . . . . . . . . . . . . .
123
Other diagnostic programs
. . . . . . . . . . . . . . . . . . . . . . .
125
Using the ConfigSafe program
. . . . . . . . . . . . . . . . . . . . .
126
Chapter 7. Getting help, service, and information
. . . . . . . . . .
127
Service support
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
127
Before you call for service
. . . . . . . . . . . . . . . . . . . . . . . .
129
Getting customer support and service
. . . . . . . . . . . . . . . . .
129
Using the World Wide Web
. . . . . . . . . . . . . . . . . . . . .
129
Using electronic support services
. . . . . . . . . . . . . . . . . .
130
Getting information by fax
. . . . . . . . . . . . . . . . . . . . . .
130
Getting help online
. . . . . . . . . . . . . . . . . . . . . . . . . .
131
Getting help by telephone
. . . . . . . . . . . . . . . . . . . . . .
131
Getting help around the world
. . . . . . . . . . . . . . . . . . .
133
Purchasing additional services
. . . . . . . . . . . . . . . . . . . . .
133
Enhanced PC support line
. . . . . . . . . . . . . . . . . . . . . .
133
900-number operating system and hardware support line
. . . . .
134
Network and server support line
. . . . . . . . . . . . . . . . . .
134
Ordering support line services
. . . . . . . . . . . . . . . . . . . .
134
Warranty and repair services
. . . . . . . . . . . . . . . . . . . .
135
Ordering publications
. . . . . . . . . . . . . . . . . . . . . . . . . .
136
Appendix A. Using the Software Selections CD
. . . . . . . . . . .
137
Features of the CD
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
137
Starting the CD
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
138
Using the Software Selections program
. . . . . . . . . . . . . . . . .
138
Appendix B. Computer records
. . . . . . . . . . . . . . . . . . . .
141
Serial numbers and keys
. . . . . . . . . . . . . . . . . . . . . . . .
141
Device records
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
142
Appendix C. Viewing the license agreement
. . . . . . . . . . . .
145
Appendix D. Product warranties and notices
. . . . . . . . . . . .
147
Warranty Statements
. . . . . . . . . . . . . . . . . . . . . . . . . . .
147
IBM Statement of Limited Warranty for United States, Puerto Rico,
and Canada (Part 1 - General Terms)
. . . . . . . . . . . . . . .
147
IBM Statement of Warranty Worldwide except Canada, Puerto Rico,
Turkey, United States (Part 1 - General Terms)
. . . . . . . . . .
150
Part 2 - Worldwide Country-Unique Terms
. . . . . . . . . . . .
153
Notices
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
158
Year 2000 readiness and instructions
. . . . . . . . . . . . . . . .
158
Trademarks
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
159
Electronic emission notices
. . . . . . . . . . . . . . . . . . . . . .
160
Power cord notice
. . . . . . . . . . . . . . . . . . . . . . . . . .
164
Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
167
vi
IntelliStation User Guide
Summary of Contents for 6868 - IntelliStation M - Pro
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