IBM 6868 - IntelliStation M - Pro, User Manual

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To start the IBM Enhanced Diagnostics using the diagnostic diskette, do the
following:
1. Turn off your computer and any attached devices.
2. Insert the IBM Enhanced Diagnostics diskette into diskette drive A.
3. Turn on all attached devices; then turn on your computer.
4. Follow the instructions on the screen.
Other diagnostic programs
Your computer also contains diagnostic programs designed specifically for
the Windows NT Workstation operating environment. Because these
diagnostics work with the operating system, they not only test the
hardware, but they also analyze certain software components of your
computer. They are especially useful in isolating problems related to the
operating system and device drivers.
PC-Doctor for Windows
To use the PC-Doctor for Windows program:
1. If you have not already done so, install the program onto your hard
disk. For information about installing software from the Software
Selections CD, see “Installing additional software” on page 22.
2. To run the program after it is installed, select it from the Programs
choice on the Windows Start menu and follow the instructions on the
screen. Help is available online.
CoSession Remote 32
Artisoft CoSession Remote 32 availability varies by computer model and
country. CoSession Remote 32 is a remote-control diagnostic program that
can be used by another individual, such as your network administrator, to
help diagnose problems with your computer from a remote location.
CoSession Remote 32 is provided on the Software Selections CD that comes
with your computer. To use CoSession Remote 32, it must be installed on
your computer, and your computer must have a modem or a LAN
connection.
Important
Before attempting to use CoSession Remote 32, contact your network
administrator for specific instructions on setting up and using the
program.
Chapter 6. Troubleshooting
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