v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
662
A
diskette
drive
configuration
error
occurred.
1.
Make
sure
that
the
Configuration/Setup
Utility
program
correctly
reflects
the
type
of
diskette
drive.
2.
Reseat
the
following
components:
a.
Diskette
drive
cable
b.
Diskette
drive
3.
Replace
the
following
components
one
at
a
time
in
the
order
shown,
restarting
the
server
each
time:
a.
Diskette
drive
cable
b.
Diskette
drive
c.
(Trained
service
technician
only)
System
board
962
A
parallel
port
configuration
error
occurred
1.
If
you
changed
an
optional
hardware
device,
make
sure
that
the
parallel
port
setting
is
correct
in
the
Configuration/Setup
Utility
program.
If
the
setting
is
not
correct,
change
it
and
save
the
settings.
2.
(Trained
service
technician
only)
Replace
the
system
board.
1162
The
serial
port
configuration
conflicts
with
another
device
in
the
system.
1.
Make
sure
that
the
interrupt
request
(IRQ)
and
I/O
port
assignments
that
are
needed
by
the
serial
port
are
available.
2.
If
all
interrupts
are
being
used
by
adapters,
remove
an
adapter
to
make
an
interrupt
available
to
the
serial
port,
or
force
other
adapters
to
share
an
interrupt.
3.
Make
sure
that
the
serial
port
setting
is
correct
in
the
Configuration/Setup
Utility
program.
If
the
setting
is
not
correct,
change
it
and
save
the
settings.
4.
(Trained
service
technician
only)
Replace
the
system
board.
1762
A
fixed
disk
configuration
error
occurred.
1.
Run
the
Configuration/Setup
Utility
program
and
load
the
defaults.
2.
Reseat
the
following
components:
a.
Hard
disk
drive
cables
b.
Hard
disk
drive
c.
(Trained
service
technician
only)
System
board
3.
Replace
the
components
listed
in
step
2
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
44
System
x3100
Type
4348:
Installation
Guide
Summary of Contents for 4348
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