IBM 4247-V03, Maintenance Information

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Table 14. MAP 0190: Forms feed problems
Step Questions/Actions Yes No
1.
Forms feed problems can have multiple causes. While
following this MAP, do not stop your search after resolving
the first cause. This is especially true when you are
investigating environmental and usage problems. Search for
additional causes.
The error messages
002 FORMS JAMMED
,
020 FORMS JAMMED
,
and
099 FORMS JAMMED
display when forms jam in the printer
or if the sensor circuit senses an incorrect situation or fails.
Either the printer sensed that the forms have stopped
processing through the printer, or the printer sensed forms
are present when no forms were expected.
The messages
002
and
020
are sensed by the tractor
sensors. These messages indicate that forms have stopped.
Message
099
is sensed by the paper presence sensor
(located near the platen), and indicates unexpected forms
are present.
Turn off the printer.
Is this a 002 or a 020 jam message?
Go to step 2. Go to step 15.
2.
Examine the tractors for jammed or damaged forms.
Are the forms OK?
Go to step 3. Remove any jammed or
damaged forms.
You should investigate further
to find the root cause of the
jamming. Go to step 3.
Chapter 1. Diagnosing problems
63