Chapter 4. Solving Problems
75
164
A change in the memory configuration occurred. This message might appear after you add or
remove memory.
Note:
The server can be used with decreased memory capacity.
Action:
1. If POST error message 289 also occurred, follow the instructions for that error
message first.
2. If you just installed or removed memory, run the Configuration/Setup Utility
program; then, exit, saving the new configuration settings.
If the message appears again, shutdown the server, reseat the memory
modules, and restart the server.
3. If the problem persists, check to see if the system has isolated the problem to a
memory module:
•
If the System Error light on the operator information panel is on, check to
see if the MEM LED on the diagnostic LED panel is on. If it is on, check
the DIMM Error LEDs next to the memory sockets. If a DIMM Error LED
is on, run the diagnostic program for the memory.
— If the tests fail, replace the DIMM. If the problem persists after you
replace the DIMM, call for service.
— If the memory tests do not fail, call for service.
•
If no error LED is on, the error logs in the Configuration/Setup Utility
program might provide additional information on the memory error.
If the problem persists, call for service.
175
A vital product data (VPD) error occurred.
Action:
Call for service.
176 177 178
A security hardware error occurred.
Action:
Check for indications that someone has tampered with the server. If no one has
tampered with the server, call for service.
184
The power-on password information stored in your server has been removed.
Action:
From the Configuration/Setup Utility program main menu, select System Security.
Then, follow the instructions on the screen.
If this information cannot be restored, call for service.
185
A power failure damaged the stored information about the drive-startup sequence.
Action:
From the Configuration/Setup Utility program main menu, select Start Options;
then, follow the instructions on the screen.
If this information cannot be restored, call for service.
186
A system board or hardware error occurred.
Action:
Call for service.
187
The VPD serial number is not set.
Action:
The system serial number is set in the VPD EEPROM at the time of manufacturing.
If the system board has been replaced, the system serial number will be invalid and
should be set. From the main menu of the Configuration/Setup Utility program,
select System Information, then select Product Data.If the problem persists, call for
service.
188
A vital product data (VPD) error occurred.
Action:
Call for service.
Table 12. POST error messages
POST message
Description
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