Chapter 4. Solving Problems
107
Ethernet controller messages
The integrated Ethernet controller might display messages from the following device
drivers:
•
Novell NetWare™ or IntraNetWare Server ODI
•
NDIS Adapter for level 2.01 (OS/2)
•
NDIS Adapter for level 4.0 (Windows NT)
•
SCO™ UNIX LLI
Novell NetWare or IntraNetWare server ODI
driver messages
This section provides explanations of the error messages for the Novell NetWare or
IntraNetWare server ODI driver, and suggested actions to resolve each problem.
The Ethernet controller
stopped working when
another adapter was added
to the server.
Check the following:
•
Make sure that the cable is connected to the Ethernet controller.
•
Make sure that your PCI system BIOS is current.
•
Reseat the adapter.
•
Determine if the interrupt (IRQ) setting assigned to the Ethernet adapter is also
assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not
function well when they share an interrupt with a dissimilar PCI device. Try
changing the IRQ assigned to the Ethernet adapter or the other device.
If the problem remains, call for service.
The Ethernet controller
stopped working without
apparent cause.
Check the following:
•
Run diagnostics for the Ethernet controller.
•
Try a different connector on the hub.
•
Reinstall the device drivers. Refer to your operating-system documentation and
to the ServerGuide information.
If the problem remains, call for service.
Table 18. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller
PCNTNW-NW-026 The MSM is unable to parse a required custom keyword.
Explanation:
The user entered an incorrect parameter keyword. Action: Reload the driver
using the correct keyword.
PCNTNW-NW-054 The adapter did not respond to the initialization command.
Explanation:
The adapter did not respond when the driver tried to initialize it. Action: Verify
that the Ethernet controller is enabled. If the Ethernet controller is enabled, go to “Starting the
diagnostic programs” on page 84 to run the diagnostic programs.
Table 17. Ethernet troubleshooting chart
Ethernet controller problem
Suggested Action
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