Copyright Velocomp LLP 2005-2014
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2)
The Newton requires rebooting. Simultaneously press left/down/right/center
buttons
3) A firmware update has been interrupted during loading and has “bricked” the
Newton. Contact us at
to diagnose.
Problem: The Newton screen doesn’t show bike speed
Possible causes:
1) The spoke magnet is not properly positioned. The spoke magnet must pass by
the vertical notch of the sensor, no more than 1-2 coin widths from the sensor.
2) The wireless speed sensor battery is dead or is not installed. Replace the battery
in the sensor.
3) Sensor is defective. Email
for assistance.
Problem: Power readings seem to be “off” for the entire ride
Possible causes:
1)
“Device/Newton Setup” should be performed. See pages 10-12 to correct.
2)
“Cal Ride” should be performed. See pages 11-12 to correct.
3) Newton handlebar mount is loose and rotates on handlebars. Make sure to use
double-sided stickies when installing the mount! If needed, tighten mount: see
instructions to correct, then recalibrate.
4) Wind sensor has obstructed access to wind (hands, aero bars). See instructions
to correct.
5) Coast Downs were done improperly. Use ISAAC to perform “Device/Set Up
Newton...” procedure (pages 10-12).
Problem: Power readings seem to be “off” for first five minutes only, then
become “normal”
Possible causes:
1)
Mount has been rotated. Keep riding for 8 minutes, after which watts will
become normal. Then do a trip reset to memorize the fix. Make sure mount
does not rotate.
2)
Tilt setting has been disturbed. Keep riding for a few minutes, and power
numbers will self correct. Do a Trip Reset to preserve corrected tilt setting.
Problem: I get very low watts readings or zero watts readings.
Possible causes:
1)
Your cadence sensor has been bumped away from the cadence magnet. Make
sure the cadence magnet passes within two coin thicknesses of the cadence
sensor. When cadence is zero, watts are zero.
2)
CAL RIDE was done improperly. Perform a Cal Ride, pages 11-12.
Problem: Unit locks-up (screen displays numbers but buttons don’t work)
Perform a “Hard Reset” by press-holding the left, bottom, right, and center buttons
simultaneously. Release the buttons when the screen goes blank.
Problem: I can’t download data to my computer and/or upload data to my
Newton
Possible causes:
1)
Newton is sleeping (nothing is visible on the display screen). Click the center
button to turn on the Newton and make its display visible.
2) USB cable isn’t plugged into your computer.
3) USB cable isn’t plugged in to your Newton
4) ISAAC software and/or USB drivers are installed improperly. Contact Technical
Support for assistance,
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