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20
I N T E R A C T I V E U S E R G U I D E
Audio and video issues
•
Your receiver has lost some of its software settings.
Switch your receiver off and then back on after a few
seconds. If the problem persists, contact your vendor.
•
The signal is too weak or is defective, which could be due
to bad weather conditions. Try adjusting the position of
your antenna, or wait for the signal to be re-established.
•
Make sure your TV is set to receive the signal from the
appropriate input.
•
Your receiver may be in standby mode (if the LED on the
front panel is red). Press the button to turn your receiver
back to operation mode.
•
Alternatively some of the connections may have worked
loose. Check that all the connections are made properly.
Then turn the receiver off and after a few seconds turn it
on again. Change the resolution by pressing x.
- The picture on your TV
screen changes color. This
may happen after a power-
cut, or after your receiver
has been disconnected
from the power source.
- Blocks appearing in the
picture on the screen.
- Your TV is blank or ‘snow’
appears on the screen.
Symptom
Solution
TROUBLESHOOTING
Audio and video issues
•
The
Display Format
in the
Options
menu has not been
set to match your TV. Try a different setting.
•
Check whether your receiver is in Mute mode. If it is,
use your receiver’s remote control and press the volume
up button.
•
Check whether the volume on your receiver or TV is
suffi ciently high. Press the volume buttons on the remote
control of your receiver or of your TV set.
•
Check that the receiver is properly connected to your
TV or your sound system. Some connections may have
worked loose.
•
Check whether the cables between your Hi-Fi system
and right & left audio outputs on the back panel of your
receiver are connected correctly.
- The picture appears to be
either ‘squashed’ (from side
to side or top to bottom)
or cut off at the top and
bottom of the screen.
- There is no sound.
- There is no stereo sound on
your Hi-Fi system.
Symptom
Solution
