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9. Troubleshooting
Phenomena
Analysis
Solution
The radio cannot be turned
on.
The power cord may be unconnected.
Connect the power cord properly .
The radio cannot be
registered.
The radio cannot detect signal from the BS.
Make sure the radio is within the
coverage of the BS.
The radio may not be authorized.
Contact the BS manager to check
whether the radio is authorized in the
network management system.
The radio is registered
repeatedly.
The signal may be intermittent.
Make sure that the radio is within the
coverage of the BS.
The radio cannot establish
a call.
The signal may be weak.
Make sure that the radio is within the
coverage of the BS.
No voice is heard after a
call is established.
The radio ID may be repeated.
Contact the BS manager to check
whether the radio ID is repeated in
the network management system.
The called party
disconnects repeatedly
during communication.
The signal may be intermittent or weak.
Make sure that the radio is within the
coverage of the BS.
The voice is unclear.
The signal may be weak.
Make sure that call participants are
within the communication range.
During receiving, the voice
is weak, discontinuous, or
totally inactive.
The battery voltage may be low.
Recharge or replace the battery.
The volume may be low.
Increase the volume, or contact your
dealer to disable the Mic AGC
feature.
The antenna may be loosened or installed
improperly.
Turn the radio off, and then reattach
the antenna.
The speaker may be blocked or damaged.
Clean the surface of the speaker.
