MAINTENANCE
Troubleshooting
In case of malfunction see the table below for a solution
to problems encountered.
The machine doesn’t work:
CAUSES SOLUTIONS
Bad or damaged power cord
- Check that machine is
properly plugged in (ie
check plug and any
extension cord)
- Check power cord
No power from electrical
network
- Have electrician check
electrical outlet, circuit
breakers…
Defective switch or
damaged motor cable
- have checked by
electrician or contact
authorized repair service
Motor damaged (no power,
unpleasant odor)
- have authorized repair
service change motor
Starting trouble:
CAUSES SOLUTIONS
Noncompliant three phase
power supply (damaged
motor cable)
- Have checked by
electrician
Pump won’t start:
CAUSES SOLUTIONS
Power cord is not
connected or is damaged
- Check power cord
No current in circuit or
electrical outlet
- Have circuit or outlet
checked by electrician
No water comes out of pump:
CAUSES SOLUTIONS
Air bubble may have
formed inside pump body
- Holding the pump by the
discharge tube, remove
the pump from the liquid
and then re-immerse it
No current in circuit or
electrical outlet
- Remove filter and use a
small screwdriver to
clean the turbine working
area of any residue
Repair service
We remain at your disposal for the fastest
repairs at the best prices (see addresses at
end of manual).
Spare parts
To save time and ensure rapid delivery of spare parts, please
make sure your order includes the details on the machine
information plate as well as the reference of the replacement
part. (See spare part list delivered with machine).
Guarantee
DURATION
This guarantee is valid for six months effective from the
date of purchase by the user (date on the retailer’s bill).
SCOPE
The guarantee is limited to free replacement of parts
having manufacturing defects recognized by Dimas
(except for wearing parts and consumables) if repairs are
performed in a workshop operated or approved by
Dimas. The manufacturer will not be held accountable for
any direct or indirect material damages or consequential
losses caused by persons or things following failure or
stoppage of the machine.
CONDITIONS OF GUARANTEE
To be entitled to the guarantee, the user must return the
certificate of guarantee duly completed to Dimas within
eight days of purchase. Should a problem occur during
the guarantee period, our customer service department
will tell you of the best way to solve it and, if necessary,
inform you of the closest approved service center. You
may also ship the machine, at your expense, to our
Customer Service department. In this case, please
attach the bill of sale, as well as a report describing the
problem encountered and asking that it be fixed under
the terms of the guarantee. A technical diagnostic will be
performed without delay on reception of the machine and
you will be sent our conclusions.
EXCLUSIONS
This guarantee expressly excludes damage or failures
resulting from:
- abnormal utilization, as well as errors made during
transport, handling or maintenance
- use of lubricants or fuels that are substandard or not
recommended by Dimas
- use of other than original parts or accessories
- servicing by unapproved personnel
- use of a defective or unsuitable diamond tool.
(We recommend use of Dimas tools).
Merchandise is shipped at the buyer’s expense and risk.
In case of transport incident, it is the buyer’s responsibility
to take any action against the transporter in the form and
within the time specified by the laws in force.
543 000 000 (0)
Code
Quantity
11 - English
