Care of Your Platinum 770
36
Trouble Shooting
Any Time You Experience
a Problem When Sewing:
• Enter correct type and weight of
fabric in the Sewing Advisor.
• Insert new needle size and type as
recommended on the GraphicDisplay.
• Rethread the top and bobbin threads.
• Use different spool pin positions
(vertical or horizontal).
• Use thread nets and quality thread.
We recommend the same sewing
thread on top and bobbin for general
sewing. For decorative sewing we
recommend Sulky 40 weight Rayon
embroidery thread on top and Sulky
bobbin thread on bobbin.
Fabric Puckers?
• Enter correct type and weight of
fabric into Sewing Advisor.
• Check needle, it could be damaged.
• Insert new needle size and type as
recommended on the GraphicDisplay.
• Rethread top and bobbin threads.
• Change thread type to match fi ber
and sewing technique.
• Use quality thread.
• Shorten stitch length.
• Use stabilizer.
Skipped Stitches?
• Check needle, it could be damaged.
• Change needle to recommended size
and type.
• Be sure the needle is inserted cor-
rectly and all the way into the clamp.
• Rethread top and bobbin threads.
• Use recommended presser foot.
• Turn machine off and on to reset.
• Consult your dealer for service.
Needle Breaks?
• Use care not to pull fabric when
sewing.
• Insert new needle size and type as
recommended on the GraphicDisplay
• Insert needle correctly as page 12
explains.
Poor Tension?
• Enter fabric weight and type in
Sewing Advisor.
• Rethread top and bobbin - use quality
thread.
• Insert new needle size and type as
recommended on the GraphicDisplay.
• Follow recommendations for thread
tension.
• Follow recommendations for stabilizer.
Upper Thread Breaks?
• Does thread feed smoothly/not
catching?
• Use thread nets and quality thread.
• New needle size and type as HELP
recommends.
• Rethread top and bobbin threads -
check for correct threading.
• Try different spool pin positions (hori-
zontal or vertical).
• If stitch plate hole is damaged,
replace stitch plate.
• Is the correct spool holder used in
front of the thread?