Hunter Douglas Vignette EasyRise, Installation Operation Care

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OPERATION
14
Problem EasyRise
™
shades only:
The universal cord tensioner has climbed to the
headrail.
Solution Pull down on the spring to relieve tension and pull the
universal cord tensioner to the bottom of the cord loop.
Properly mount the cord tensioner. See “Attach the
Universal Cord Tensioner — EasyRise Shades Only”
on page 9 and/ or the instructions included with
your
Universal Cord Tensioner Installation Kit.
Problem EasyRise shades only: The shade raises at different rates when the cord is
pulled.
Solution Depending on the size and weight of the shades, the clutch ratios may be
different. More cord travel is required with larger shades than with smaller
shades. This is completely normal, and not a defect of the product.
Problem The shade raises or lowers unevenly, or the bottom rail is uneven when fully
raised.
Solution
Check that the headrail is level. Level the headrail by shimming the installation
brackets, if necessary.
Problem UltraGlide
®
shades only: Shades do not stack fully to the top.
Solution Check that the headrail is level. Level the headrail by shimming the installation
brackets, if necessary.
Universal
Cord
Tensioner
Indicator
Line