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Troubleshooting

Troubleshooting

Troubleshooting

Before contacting the Humminbird Technical Support, please read the following 
section. Taking the time to review these troubleshooting guidelines may allow you 
to solve a performance problem yourself, and therefore avoid sending your unit back 
for repair.

Fishing System Doesn’t Power Up

If your Fishing System doesn’t power up, use the installation guide that is included 
with your Fishing System to confirm specific details, making sure that:

•  the power cable is properly connected to the Fishing System control head,
•  the power cable is wired correctly, with red to positive battery terminal and 

black to negative terminal or ground, and the drain/shield wire to the boat’s 
chassis ground terminal,

•  the fuse is operational, and
•  the battery voltage of the power connector is at least 12 Volts.

Correct any known problems, including removing corrosion from the battery 
terminals or wiring, or actually replacing the battery if necessary.

Fishing System Defaults to Simulator with a Transducer Attached

In addition to the MEGA Live Imaging accessory transducer, you will have a standard 
Humminbird transducer connected to the control head. A connected and functioning 
transducer with built-in temperature will cause the newly started Fishing System to 
go into Normal operating mode automatically. If, when you power up the Fishing 
System, it goes into Simulator mode automatically, even though a transducer is 
already connected, this means that the control head is not detecting the transducer. 
Perform the following troubleshooting tasks:

•  Check the connections of all transducers that are connected to the control 

head or Ethernet network. See the transducer installation guide that was 
included with your Fishing System for connection information.

•  Review this MEGA Live Imaging installation guide to confirm that the 

transducer cable is connected correctly to the Fishing System. Reconnect if 
necessary, and power on the Fishing System again to see if this fixes the 
problem.

•  Replace the non-functioning transducer with a known good transducer if 

available and power up the control head again.

•  Check the transducer cable. Replace the transducer if the cable is damaged 

or corroded.

Summary of Contents for 532769-3_A

Page 1: ...1 MEGA LIVE IMAGING INSTALLATION GUIDE 532769 3_A...

Page 2: ...shallow water or submerged objects WARNING The electronic chart in your Humminbird unit is an aid to navigation designed to facilitate the use of authorized government charts not to replace them Only...

Page 3: ...without notice This manual was written in English and may have been translated to another language Humminbird is not responsible for incorrect translations or discrepancies between documents NOTE Prod...

Page 4: ...t Mount 11 4 Install the Shaft Clamp 13 5 Route the Cables and Connect Power 15 Install the Choke Cable 20 1 Determine Whether to Install the Choke Cable 20 2 Install the Choke Cable 20 Set Up the Con...

Page 5: ...Head Maintenance 36 Transducer Maintenance 37 MEGA Live Imaging Maintenance 37 Troubleshooting 38 Fishing System Doesn t Power Up 38 Fishing System Defaults to Simulator with a Transducer Attached 39...

Page 6: ...iii Intr This MEG Com Con SOL MEG MEG on M Mi Min Min DI...

Page 7: ...install the Ethernet Switch Compatibility Control Heads MEGA Live Imaging is compatible with all APEX Series and SOLIX Series fish finders HELIX Series G3N and G4N fish finders equipped with MEGA Ima...

Page 8: ...control heads visit our Web site at humminbird com or contact Humminbird Technical Support at 1 800 633 1468 Accessories Additional recommended accessories include a Humminbird Heading Sensor GPS Puc...

Page 9: ...minbird com Check the Current Software Version It is helpful to review the software version number that is currently installed on the control head and each accessory APEX SOLIX Series 1 Press the HOME...

Page 10: ...nstall a formatted SD or microSD card into the computer card slot 3 Go to humminbird com and click Support Software Updates 4 Click on your control head model The available software updates are listed...

Page 11: ...are file into the control head card slot 5 Power on your Humminbird control head Start Normal mode 6 APEX SOLIX Select the Files tool From the Software Update tab scroll to MEGA Live on the Accessorie...

Page 12: ...device 2 Apple iOS Tap the System menu icon Google Android Tap the FishSmart main menu Select system 3 Tap Update next to the selected unit The download progress is displayed on the screen 4 Tap Tran...

Page 13: ...r fuse panel It is important to consider the following The MEGA Live Imaging transducer is powered separately from the control head It must be connected to a switch where it can be powered on when the...

Page 14: ...nce fully opened 2 In addition to the requirements listed in the Prepare for Installation section determine if the transducer will be installed on the left or right side of the trolling motor If the t...

Page 15: ...TE Your transducer will flip up for landscape mode when installed in the Recommended Configuration If you prefer to flip your transducer down for landscape mode see the illustration MEGA Live Views in...

Page 16: ...e keyed Connecting the Landscape Mode Mount to the Transducer 5 Secure the Landscape Mode mount to the transducer with one of the included lock washers and 1 4 28 screws using the provided hex bit Han...

Page 17: ...the included small rubber pads to the inside of the shaft mount as shown in the illustration Shaft Mount Rubber Pad Placement Remove the backing from the pads and press the adhesive sides firmly into...

Page 18: ...hers and 1 4 28 screws using the provided hex bit Hand tighten the screw until the lock washer is fully compressed see the illustration Compressing the Lock Washer and then tighten an additional 1 4 t...

Page 19: ...the shaft clamp as shown in the illustration Shaft Clamp Rubber Pad Placement Remove the backing from the pad and press the adhesive side firmly into place against the shaft clamp For installation on...

Page 20: ...ntil it is parallel with the lower unit of the trolling motor see Aligning the Transducer This ensures the transducer is pointing in the same direction as the trolling motor Aligning the Transducer 7...

Page 21: ...s illustrated in MEGA Live Views to ensure proper slack in the cables Your trolling motor mount includes guides to help you position the transducer correctly see the illustration MEGA Live Mode Guides...

Page 22: ...16 4 5 Cable Installation MEGA Live Views Forward View Optional Landscape Mode Down View Recommended Landscape Mode 3 Adjust the first anchor point as needed and then fully tighten the cable tie...

Page 23: ...ion see Routing the Cables Routing the Cables CAUTION Do NOT mount the cables where the connectors could be submerged in water or flooded If cables are installed in a splash prone area it may be helpf...

Page 24: ...le to an Ethernet Adapter Cable AS EC QDE separate purchase required Insert the connector into the Ethernet port on the control head or cable tray See your control head installation guide for details...

Page 25: ...hat match the terminal on the fuse panel Attach the black wire to ground and the red wire to positive 12 VDC power and the drain shield wire to the boat s chassis ground terminal Install a 2 Amp fuse...

Page 26: ...t required 2 Install the Choke Cable Use the following instructions to install the choke cable Supplies Wire cutter wire stripper wire crimper safety glasses protective gloves and a heating agent WARN...

Page 27: ...utt connectors on the choke cable red to white and black to black 6 Securely crimp the wires in the butt connectors 7 Apply heat over the splice connection shrink insulation to secure the connection W...

Page 28: ...d hold the POWER key If you are powering on a control head in a multiple control head Ethernet network power on the control head that is connected to the MEGA Live Imaging transducer first 3 Select No...

Page 29: ...ected or Active The GPS receiver is connected but not detected on the network or no GPS fix has been obtained GPS GPS Connected but not Transmitting Receiving The GPS receiver is detected but it doesn...

Page 30: ...and hold the VIEW key Select System Accessory Test Confirm that Mega Live and GPS Heading Sensor are listed as Connected It will take a minute for the equipment to be detected 6 Press and hold the VI...

Page 31: ...e to MEGA Live Imaging Use the following instructions to confirm that MEGA Live is selected in the Network Source Setup dialog box It might take up to a minute for the equipment to be detected 1 Main...

Page 32: ...me the MEGA Live Imaging view will display on the Favorite Views widget 2 Tap MEGA Live Imaging 3 The sonar returns from the MEGA Live scan will begin to display on the MEGA Live View Review the displ...

Page 33: ...tom is visible on screen Blocked Beams If the beams hit a hard surface it will appear as bright white on the display If the beams are blocked by any objects move the objects if possible You can also a...

Page 34: ...28 Control Head Setup Cha Your Use Forw APE 1 2 3 Forward Landscape...

Page 35: ...A Live Mode icon in the status bar 2 Select Auto Tap the on off button or press the ENTER key to turn Auto off 3 Tap or use the Joystick and Enter key to select a MEGA Live Mode When you manually chan...

Page 36: ...lect a mode When you manually change the MEGA Live mode a message box will display reminding you to also change the transducer s installation orientation For instructions on changing the installation...

Page 37: ...line in calm open water at 4 5 mph Compare the Heading digital readout on the screen with the Course COG digital readout The readouts should be within approximately 5 of each other Adjust To adjust th...

Page 38: ...nge the User Mode to Custom Select Main Menu Setup tab User Mode Custom 5 Select a Readout position or Data Box position and use the RIGHT or LEFT Cursor keys to select Vessel Then select Heading Sele...

Page 39: ...nsor select Main Menu Data Sources tab Data Offsets Heading Adjustment Press the RIGHT or LEFT Cursor keys to adjust the setting If the procedure failed If the Heading digital readout is significantly...

Page 40: ...are available on the control head and no further action is required Turn On Off NMEA Output APEX SOLIX 1 Press the HOME key 2 Select Settings Network NMEA 0183 NMEA 0183 Output 3 Tap the on off butto...

Page 41: ...and hold the POWER key CAUTION Turning off the control head will NOT power off the MEGA Live Imaging transducer 2 Turn off power on the main switch breaker or battery switch Powering off the MEGA Liv...

Page 42: ...nk Thehightemperatures generated in hot weather can damage the electronics Use the following information to keep the control head and screen clean Screen To clean the control head screen use a mild so...

Page 43: ...e transducer when it is returned to the water Small air bubbles can climb to the surface of the transducer and interfere with proper operation These bubbles dissipate with time or you can wipe the fac...

Page 44: ...ded with your Fishing System to confirm specific details making sure that the power cable is properly connected to the Fishing System control head the power cable is wired correctly with red to positi...

Page 45: ...s means that the control head is not detecting the transducer Perform the following troubleshooting tasks Check the connections of all transducers that are connected to the control head or Ethernet ne...

Page 46: ...ices Turn off any nearby sonar devices to see if the problem goes away then turn them on one at a time to see if the noise re appears The boat s engine To determine whether the boat s engine is the so...

Page 47: ...3 A maximum Operating Temperature 32 F to 158 F 0 C to 70 C Storage Temperature 40 F to 158 F 40 C to 70 C NOTE Humminbird verifies maximum stated depth in saltwater conditions but actual depth perfor...

Page 48: ...sposal during the product life cycle WEEE compliance may not be required in your location for electrical electronic equipment EEE nor may it be required for EEE designed and intended as fixed or tempo...

Page 49: ...43 stem pean rtain doors with nities ment umer umer hieve ment ation Union d EEE t ot be d for will al to posal mber nt for ease Notes...

Page 50: ...ephone 1 800 633 1468 Direct Shipping Humminbird Service Department 678 Humminbird Lane Eufaula AL 36027 USA Hours of Operation Monday Friday 8 00 a m to 4 30 p m Central Standard Time Social Media Re...

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