13
Trouble Shooting
13.1 Device Exceptions
Why does the speed dome fail to start or repeatedly reboot
l
Check the supply voltage of the dome. Ensure the supply voltage to meet the power
requirements of the speed dome. The nearest power supply is recommended.
l
Check whether the diameter of the power wire meet the standards. For detailed correlation,
please see "Table D" in the User Guide corresponding to the model of the speed dome.
Why does the speed dome restart intermittently when controlling PTZ, calling
presets or turning on the infrared lights of the IR dome at night
l
Check the supply voltage of the dome. Ensure the supply voltage to meet the power
requirements of the speed dome. The nearest power supply is recommended.
l
Check whether the diameter of the power wire meet the standards. For detailed correlation,
please see "Table D" in the User Guide corresponding to the model of the speed dome.
13.2 PTZ Control Exceptions
The speed dome cannot do PTZ control but can do zoom control
l
For the 5 inch speed dome, you need to remove the protective sticker and foam of the camera
module by opening the bubble, correctly install the speed dome again and then wire up.
l
For IR speed dome, please remove the protective sticker and then wire up.
Neither zoom control nor PTZ control is available for the speed dome
l
Check the supply voltage of the dome. Ensure the supply voltage to meet the power
requirements of the speed dome. The nearest power supply is recommended.
l
Check whether the diameter of the power wire meet the standards. For detailed correlation,
please see "Table D" in the User Guide corresponding to the model of the speed dome.
IPC6512-Z30&6522-Z30
User Guide
13 Trouble Shooting
Issue 02 (2014-12-25)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
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