IPC2702-VF-VP
Quick Start Guide
5
Troubleshooting
Issue 10 (2014-02-25)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
30
5
Troubleshooting
Table 5-1 describes the common faults and solutions.
Table 5-1
Common faults and solutions
Common Fault
Possible Cause
Solution
When you enter the device
IP address in the address
box of Internet Explorer and
press Enter, the message
"There is a problem with
this website's security
certificate." is displayed.
The certificate is
not installed.
Click
Continue to this
website (not
recommended)
.
The web management
system cannot be accessed.
The network is
disconnected.
Connect the PC
directly to the camera,
and verify that the
web management
system can be
accessed.
Run the
ping
command to verify
that the camera is
reachable.
The IP address is
used by another
device.
Connect the PC directly to
the camera and configure
the IP address of the
camera.
The IP addresses
of the PC and IP
camera are on
different
networks.
Check the IP address,
subnet mask, and gateway
settings on the IP camera,
and change the settings as
required.
The PTZ or dome cannot be
controlled.
The protocol,
baud rate, or
address is
incorrect.
Change the protocol, baud
rate, and address in the
web management system
to those used by the PTZ
or dome.
Summary of Contents for IPC2702-VF-VP
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