Known issues and workarounds
Path failover issues are observed on Windows Server 2012
Symptom
On Windows Server 2012, path failover issues are observed, even after installing the advanced path
failover driver and rebooting the server twice. The installation file used was:
HP_StoreEver_High_Availability_Path_Failover_Driver_Windows_2012_2012_R2_Z755
0-01470.exe
Cause
The installer for the initial release of the advanced path failover driver has a defect that results in an
incorrect installation on Windows Server 2012. The defect in the installer has been fixed.
Action
1.
Download and install the updated driver package.
2.
Uninstall the advanced failover drivers.
a.
Select
Start
>
Programs
>
Control Panel
.
b.
Select the
Advanced Failover Drivers
entry and then click
Uninstall/Change
.
c.
Follow the provided prompts to complete the driver removal.
3.
Reboot the server.
4.
Download the latest Advanced Failover Drivers for Windows Server 2012 from the Hewlett Packard
Enterprise website.
a.
http://www.hpe.com/support/hpesc
.
b.
Enter
ESL G3
(for ESL G3) or
MSL6480
(for MSL6480), and then click
Go
.
c.
In the
Results
, select your library.
d.
In the
Download options
tab, click
Drivers, software & firmware
.
e.
In the
Operating System
drop-down, select
OS Independent
.
f.
Click
Driver — Storage Tape
.
g.
Click
Obtain software
for the High Availability Failover Driver for your operating system.
h.
Follow the prompts to download the driver package.
5.
Double-click the installer for your operating system to install the Tape Upper Bus Storage Filter driver.
6.
Restart when requested.
7.
After the system restarts, the installer will continue installing the Tape Multi-Path Intermediate Class
driver.
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Known issues and workarounds
