8.
Restart the system after updating the registry so the changes will take effect.
9.
Navigate to
http://technet.microsoft.com/en-us/sysinternals/bb896647
and then download
DebugView. Unzip the files to a local folder. There is no installer.
10.
Run DebugView and configure it to capture Kernel-Mode debug output by selecting
Capture
>
Capture Kernel (Ctrl+K)
.
11.
To capture driver debug messages during boot time, select
Capture
>
Log Boot
.
12.
Select a file that will receive the log with
File
>
Log to File
or
File
>
Log to File As...
.
13.
See the DebugView help file for details. If Help does not work because the right pane displays
Navigation to the webpage was canceled
, locate the
dbgview.chm
file in the destination
folder. Right-click the file, select
Properties
, and on the General Tab on the lower right click
Unblock
.
80
Advanced troubleshooting techniques
