Screen message
Probable cause
Recommended action
110—Out of memory space for
option ROMs
Option ROM for a device could not run
because of memory constraints.
Run the Computer Setup (F10) Utility to disable
unneeded option ROMs, and to enable ACP1/USB
Buffers at Top of Memory.
162—Systems Options Error
RTC power (CMOS battery) is lost
1.
Run Computer Setup (F10) Utility and set
default settings.
2.
Replace the CMOS battery.
3.
Replace the system board.
163—Time and Date Not Set
●
Invalid time or date in
configuration memory.
●
RTC battery might need
replacement.
●
CMOS jumper might not be
properly installed.
1.
Set the date and time from the Control Panel
or in the Computer Setup (F10) Utility
(depending on the operating system).
2.
If the problem persists, replace the RTC
battery.
164—Memory Size changed
Memory configuration is incorrect.
1.
Run the Computer Setup (F10) Utility or the
Windows utilities.
2.
Verify that the memory modules are installed
properly.
3.
If third-party memory has been added, test
the memory configuration using HP memory.
4.
Verify the memory module type.
201—Memory Error
RAM failure.
1.
Run the Computer Setup (F10) Utility or the
Windows utilities.
2.
Be sure that memory modules are installed
correctly.
3.
Verify the memory module type.
4.
Remove and replace memory modules one at
a time to isolate faulty modules.
5.
Replace faulty memory modules.
6.
If the error persists after replacing memory
modules, replace the system board.
202—Memory Type Mismatch
Memory modules do not match.
Replace the memory modules with matched sets.
203—Memory module failed
self-test and failing rank was
disabled
Defective memory module.
Replace the memory module.
204—Memory module failed and
user rank was disabled
Improper module load.
Reseat the memory module correctly.
205—Memory high temperature
detected
Insufficient memory module cooling.
Verify that a memory module cooling fan is installed
and operating.
206—Memory setup invalid
Memory configured incorrectly.
Reconfigure the memory modules in the proper
slots.
207—Incompatible DIMMs
detected
DIMMs are installed that do not fulfill
system requirements.
1.
Verify that the memory module type matches
computer requirements.
2.
Insert the DIMM in the proper memory socket.
3.
Replace the DIMM if the problem persists.
Diagnostic codes and errors
67
