HP XE054EA User Manual Download Page 71

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Before moving the computer, HP recommends shutting down the computer or initiating Sleep or
Hibernation.

Using HP ProtectSmart Hard Drive Protection software

The HP ProtectSmart Hard Drive Protection software:

●

Enables and disables HP ProtectSmart Hard Drive Protection.

NOTE:

Depending on your user privileges, you might not have the rights to enable or disable

HP ProtectSmart Hard Drive Protection. Additionally, members of an Administrator group can
change the privileges for non-Administrator users.

●

Determines whether a drive in the system is supported.

To open the software and change settings:

In Mobility Center, click the Hard Drive icon to open the HP ProtectSmart Hard Drive Protection
window.

– or –

Select

Start

Control Panel

Hardware and Sound

HP ProtectSmart Hard Drive

Protection

NOTE:

If prompted by User Account Control, click

Yes

Click the appropriate button to change the settings.

Click

Using HP ProtectSmart Hard Drive Protection

Summary of Contents for XE054EA

Page 1: ...Notebook PC User Guide ...

Page 2: ...ained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition December 2010 First Edition April 201...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ...Table of contents Index 97 v ...

Page 6: ...vi ...

Page 7: ...r Use Device Manager to add hardware or modify device configurations NOTE Windows includes the User Account Control feature that improves the security of the computer You might be prompted for your permission or password for tasks such as installing applications running utilities or changing Windows settings For more information see Help and Support Identifying hardware 1 ...

Page 8: ... TouchPad Moves the pointer and selects or activates items on the screen To view or change the pointing device preferences 1 Select Start Devices and Printers 2 Right click the device representing the computer 3 Select Mouse settings 2 Chapter 1 Features ...

Page 9: ...n the TouchPad on and off 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse To view or change pointing device preferences 1 Select Start Devices and Printers 2 Right click the device representing your computer 3 Select Mouse settings Components 3 ...

Page 10: ...ep Off The computer is off or in Hibernation 4 Volume Mute light Amber The computer sound is off 5 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is detected Amber No wireless devices are detected 6 Fingerprint Reader light White The fingerprint was read Amber The fingerprint was not read 4 Chapter 1 Features ...

Page 11: ...Windows shutdown procedures are ineffective press and hold the Power button for at least five seconds to shut down the computer For more information about the power settings select Start Control Panel System and Security Power Options 2 Fingerprint Reader select models only Allows a fingerprint logon to Windows instead of a password logon For information about changing the factory settings see Hel...

Page 12: ...fault printer 6 Calculator key Launches the Calculator application 7 fn key Press the fn key at the same time as a function key or the esc key to execute frequently used system functions 8 Windows Logo key Displays the Windows Start menu 9 Function keys Press a function key and the fn key at the same time to execute frequently used system functions 10 Windows Application key Displays a shortcut me...

Page 13: ...Hibernate light White The computer is in Hibernate 5 Hard Disk Drive light White The hard disk drive is active Amber The hard disk drive is parked 6 AC Adapter light On The computer is connected to external power Off The computer is not connected to external power 7 Power connector Connects an AC adapter 8 Security Cable slot Connects an optional security cable The security cable is designed to ac...

Page 14: ...ion or any compatible digital or audio component 5 eSATA USB port select models only Connects an optional high performance eSATA component such as an eSATA external hard drive or connects an optional USB device NOTE Depending on the computer model the computer might include only a USB port 6 USB port Connects an optional USB device 7 Audio in microphone jack Connects an optional computer headset m...

Page 15: ...ses the battery from the battery bay 4 Primary Hard Drive bay Holds the primary hard drive the memory module slots and the WLAN module select models only CAUTION To prevent an unresponsive system replace the wireless module with a wireless module authorized for use by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warn...

Page 16: ...Display components Item Description Function 1 Internal microphones 2 Record sound 2 Webcam light On The webcam is in use 3 Webcam Records video and captures still photographs 10 Chapter 1 Features ...

Page 17: ... devices These antennas are not visible from the outside of the computer NOTE For optimal transmission keep the areas immediately around the antennas free from obstructions To review wireless regulatory notices see the country specific section of the Regulatory Safety and Environmental Notices chapter in Help and Support Components 11 ...

Page 18: ...r cord Connects an AC adapter to an AC outlet 2 AC adapter Converts AC power to DC power 3 Battery Provides power when the computer is not connected to an external power source Batteries and power cords vary in appearance by region and country 12 Chapter 1 Features ...

Page 19: ...e modem and lists the agency approval markings required by some countries or regions where the modem has been approved for use You might need this information when traveling internationally The modem approval label is affixed inside the hard drive bay Wireless certification label s select models only Provides information about optional wireless devices and the approval markings of some of the coun...

Page 20: ...evice communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other Computers with WLAN devices support one or more of the following IEEE industry standards 802 11b the first popular standard supports data rates of up to 11 Mbps and operates at a frequency of 2 4 GHz 802 11g supports data rates of up to 54 Mbps...

Page 21: ...ers are installed but no wireless connections are available or all wireless network devices are disabled by the wireless key or HP Wireless Assistant Using the wireless controls Control the wireless devices on the computer using Wireless action key or hotkey fn f12 HP Wireless Assistant software HP Connection Manager software select models only Operating system controls Using the wireless key The ...

Page 22: ...hich is located in the bottom row of Windows Mobility Center Wireless Assistant appears 3 Click Properties 4 Select the check box next to HP Wireless Assistant icon in notification area 5 Click Apply 6 Click Close For more information see the Wireless Assistant software Help To access Help 1 Open Wireless Assistant by clicking the Wireless icon in Windows Mobility Center 2 Click the Help button Us...

Page 23: ...on a printer and files without requiring additional pieces of hardware or software To use the WLAN device in the computer connect to a WLAN infrastructure provided through a service provider or a public or corporate network Setting up a WLAN To set up a WLAN and connect to the Internet you need A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet servi...

Page 24: ...ess base stations gateways or routers provide built in security features such as wireless security protocols and firewalls With the correct wireless transmitter you can protect your network from the most common wireless security risks Work behind a firewall A firewall is a barrier that checks both data and requests that are sent to your network and discards any suspicious items Firewalls are avail...

Page 25: ...ade place the mouse pointer over the Network icon in the notification area to verify the name and status of the connection NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors More information about using a WLAN is available through Your ISP an...

Page 26: ...tooth and Internet Connection Sharing ICS HP does not recommend setting up a host Bluetooth computer and using it as a gateway through which other computers connect to the Internet When two or more computers are connected using Bluetooth and Internet Connection Sharing ICS is enabled on one of the computers the other computers cannot connect to the Internet using the Bluetooth network The strength...

Page 27: ...om TV and radio reception orient the circuitry end of the cable 2 toward the computer WARNING To reduce the risk of electric shock fire or damage to the equipment do not connect a modem or telephone cable to the RJ 45 network jack To connect the network cable 1 Connect the network cable to the network jack 1 on the computer 2 Connect the other end of the cable to a network wall jack 2 Connecting t...

Page 28: ...se Properties 1 Select Start Devices and Printers 2 Right click the device representing the computer 3 Select Mouse settings Using the TouchPad The following illustration and table describe the computer TouchPad Component Description 1 TouchPad off indicator To switch the TouchPad zone on and off quickly double tap the TouchPad off indicator NOTE When the TouchPad zone is active the light is off 2...

Page 29: ... activate the TouchPad gestures place two fingers on the TouchPad as described in the following sections To enable or disable gestures click the Synaptics icon in the notification area at the far right of the taskbar and then check or uncheck Disable gestures To enable or disable a specific gesture select Control Panel Hardware and Sound Mouse Device settings Settings and then check or clear the c...

Page 30: ...en pull the fingers apart to increase an object s size Zoom out by holding two fingers apart on the TouchPad and then pull the fingers together to decrease an object s size Rotating Rotating allows you rotate items such as photos and pages To rotate move your thumb and forefinger in a circular motion on the TouchPad 24 Chapter 3 Pointing devices and keyboard ...

Page 31: ...calibrate touch 1 Double click the calibration desktop icon or Select Start Control Panel Tablet Properties and then select the Calibrate Touch tab 2 Follow the on screen instructions Use your finger to touch the exact center of each of the calibration markers The calibration markers are displayed on the screen as plus signs This will calibrate the touch Be sure to calibrate the touch for use in a...

Page 32: ...y some software programs To perform flicks on the touchscreen Flick upward to scroll up Flick downward to scroll down Flick to the left to navigate back a page or screen Flick to the right to navigate forward a page or screen Changing or testing click settings To change or test click settings 1 Select Start Control Panel Hardware and Sound Pen and Touch Pen Options tab 2 Under Pen actions select t...

Page 33: ...ture is enabled at the factory You can disable this feature in Setup Utility If this feature is disabled in Setup Utility you will need to press fn and an action key to activate the assigned function Refer to the Setup Utility BIOS chapter for additional information Icon Description Opens Help and Support which provides information about the Windows operating system and computer answers to questio...

Page 34: ...ound incrementally when holding down this key Increases speaker sound incrementally when holding down this key Mutes or restores speaker sound Turns the wireless feature on or off NOTE This key does not establish a wireless connection To establish a wireless connection a wireless network must be set up Initiates QuickLock prt sc Takes a snapshot or picture of the computer screen and copies it to t...

Page 35: ...IOS version number Depending on the application you are using pressing fn and one of the action keys opens a specific shortcut menu within that application To use a hotkey command Press the fn key and then press the second key of the hotkey command or Press and hold down the fn key press the second key of the hotkey command and then release both keys at the same time Using the hotkeys 29 ...

Page 36: ...c shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner deposits household debris on the keyboard surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that become trapped beneath the keys A can of compressed air with a straw extension can blow air around and under the keys to loosen a...

Page 37: ...ng audio and video discs Integrated speakers for listening to music Integrated microphone for recording your own audio Integrated webcam that allows you to capture and share video Preinstalled multimedia software that allows you to play and manage your music movies and pictures Multimedia keys that provide fast access to multimedia tasks NOTE The computer might not include all of the components li...

Page 38: ...Produce sound 8 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see Regulatory Safety and Environmental Notices NOTE When a device is connected to the headphone j...

Page 39: ...olume keys To decrease volume press the Volume Down key 1 To increase volume press the Volume Up key 2 To mute or restore volume press the Volume Mute key 3 NOTE Volume is controlled through the Windows operating system and some programs Multimedia features 33 ...

Page 40: ...the Play Pause key to play the disc 2 When an audio CD or a DVD is playing use the following keys To play the previous track of an audio CD or the previous section of a DVD press the Previous Track key 1 To pause or resume playing the disc press Play Pause key 2 To stop the disc press the Stop key 3 To play the next track of an audio CD or the next section of a DVD press the Next Track key 4 34 Ch...

Page 41: ...merica only Listen to music selected just for you streamed from the Internet To start MediaSmart double click the MediaSmart icon on the computer desktop For more information on using MediaSmart select Start Help and Support and then type MediaSmart in the search box Using other preinstalled multimedia software NOTE Some programs might be located in subfolders To locate other preinstalled multimed...

Page 42: ...est results Be sure that the device cable is securely connected to the correct jack on the computer Cable connectors are normally color coded to match the corresponding jacks on the computer Be sure that you install all drivers required by the external device NOTE A driver is a required program that acts like a translator between the device and the programs that use the device Checking your audio ...

Page 43: ...devices Watch TV including high definition TV select models only Connecting an external monitor or projector The external monitor port connects an external display device such as an external monitor or a projector to the computer To connect a display device connect the device cable to the external monitor port NOTE If a properly connected external display device does not display an image press the...

Page 44: ...a video or audio device to the HDMI port 1 Connect one end of the HDMI cable to the HDMI port on the computer 2 Connect the other end of the cable to the video device according to the device manufacturer s instructions 3 Press the Switch Screen Image key to switch the image between the display devices connected to the computer Configuring audio for HDMI select models only To configure HDMI audio 1...

Page 45: ...n the MediaSmart SmartMenu 3 Click Webcam For more information on using HP MediaSmart click Start Help and Support and type MediaSmart in the Search box For optimum webcam performance If you are having trouble viewing or sending multimedia files to someone on another LAN or outside your network firewall temporarily disable the firewall perform the task you want to perform and then reenable the fir...

Page 46: ...ion do not initiate Sleep or Hibernation while reading from or writing to a disc or an external media card NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power ...

Page 47: ...ar The battery meter allows you to quickly access power settings view remaining battery charge and select a different power plan To display the percentage of remaining battery charge and the current power plan move the pointer over the battery meter icon To access Power Options or to change the power plan click the Battery Meter icon and then select an item from the list Different Battery Meter ic...

Page 48: ... power plan 1 Click the Battery Meter icon in the notification area at the far right of the task bar and then click More power options or Select Start Control Panel System and Security Power Options 2 Select a power plan and then click Change plan settings 3 Change the settings as needed 4 To change additional settings click Change advanced power settings and then make changes Setting password pro...

Page 49: ...computer to external AC power When charging or calibrating a battery When installing or modifying system software When writing information to a CD or DVD When connecting to external AC power The battery begins to charge If the computer is turned on the Battery Meter icon in the notification area changes appearance When disconnecting from external AC power The computer switches to battery power The...

Page 50: ...er cord from the computer If the power cord has a 3 pin connector connect the cord into a grounded earthed 3 pin outlet Do not disable the power cord grounding pin for example by attaching a 2 pin adapter The grounding pin is an important safety feature To connect the computer to external AC power 1 Connect the AC adapter to the power connector on the computer 2 Connect the power cord to the AC ad...

Page 51: ...the computer a replacement battery provided by HP or a compatible battery purchased from HP Finding battery information in Help and Support Help and Support provides the following tools and information about the battery Battery Check tool to test battery performance Information on calibration power management and proper care and storage to maximize battery life Information on battery types specifi...

Page 52: ...1 Turn the computer upside down on a flat surface 2 Insert the battery into the battery bay 1 and rotate it downward until it is seated 2 The battery release latch automatically locks the battery into place To remove the battery 1 Close the display 2 Turn the computer upside down on a flat surface 3 Slide the battery release latch to release the battery 1 4 Pivot the battery upward 2 and then remo...

Page 53: ...y charge displays If charging a new battery charge it fully before turning on the computer Allow the battery to discharge below five percent of a full charge through normal use before charging it If the battery has been unused for one month or more calibrate the battery instead of simply charging it Maximizing battery discharge time Battery discharge time varies depending on the features used whil...

Page 54: ...Hibernation do not restore power until the power lights turn off Resolving a low battery level when external power is available To resolve a low battery level when external power is available connect on of the following devices AC adapter Optional expansion product or docking device Optional power adapter Resolving a low battery level when a charged battery is available To resolve a low battery le...

Page 55: ... device to an external power source c Leave the computer connected to external power until the battery is fully charged 2 Disable Hibernation and Sleep To disable Hibernation and Sleep a Click the Battery Meter icon in the notification area and then click More power options or Select Start Control Panel System and Security Power Options b Under the current power plan click Change plan settings c R...

Page 56: ...echarge the battery To recharge the battery a Connect the computer to external power until the battery is fully recharged The computer can be used while the battery is recharging but the battery charges faster if the computer is off b If the computer is off turn it on when the battery is fully charged 5 Re enable Hibernation and Sleep To re enable Hibernation and Sleep CAUTION Failure to re enable...

Page 57: ... battery every 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Calibrate a battery before using it if it has been stored for one month or more Disposing of a used battery WARNING To reduce the risk of fire or burns do not disassemble crush or puncture the battery Do not short external contacts Do not dispose of the battery in fire or water For m...

Page 58: ...itch is complete a notification appears in the notification area and the screen image reappears NOTE When select computer models are in slate mode the screen orientations are reset when switching between graphics modes To determine which graphics mode you are using right click on the Windows desktop and then click Configure Switchable Graphics Shutting down the computer CAUTION Unsaved information...

Page 59: ... shutdown procedures try the following emergency procedures 1 Press ctrl alt delete and then press the Power button 2 Press and hold the Power button for at least five seconds 3 Disconnect the computer from external power and remove the battery Shutting down the computer 53 ...

Page 60: ...ugh the operating system Do not use excessive force when inserting a drive into a drive bay Do not type on the keyboard or move the computer while the optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or humidity ex...

Page 61: ...erMulti DL Drive Blu ray ROM with LightScribe DVD RW SuperMulti DL Drive Using optical discs CAUTION To prevent audio and video degradation loss of information or loss of audio or video playback functionality do not initiate Sleep or Hibernation while reading or writing to a CD or DVD An optical drive such as a DVD ROM drive supports optical discs CDs and DVDs These discs store information such as...

Page 62: ...CD RW discs Use CD RW discs a rewritable version of a CD to store large projects that must be updated frequently Typical uses include Developing and maintaining large documents and project files Transporting work files Making weekly backups of hard drive files Updating photos video audio and data continuously DVD R discs Use DVD R discs to permanently store large amounts of information After data ...

Page 63: ...uses include Storage of large amounts of data High definition video playback and storage Video games Playing a CD DVD or BD To play an optical disc 1 Turn on the computer 2 Press the release button 1 on the drive bezel to release the disc tray 3 Pull out the tray 2 4 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up over the tray spindle NOTE If the...

Page 64: ...g is displayed on the DVD Region tab Most DVDs containing copyrighted files also contain region codes The region codes help protect copyrights internationally Play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive To change region settings through the operating system 1 Select Start Control Panel System and Security 2 In the System area ...

Page 65: ... the hard drive and then burn from the hard drive to the destination disc Do not use the computer keyboard or move the computer while the computer is writing to a disc The write process is sensitive to vibration For details about using software included with the computer see the software manufacturer s instructions which might be provided on disc in the software Help or on the manufacturer s websi...

Page 66: ... CD or DVD that cannot be changed DVD players used in home systems do not support all DVD formats For a list of supported formats see the user guide that came with the DVD player An MP3 file uses less space than other music file formats and the process for creating an MP3 disc is the same as the process for creating a data file MP3 files play on MP3 players or on computers with MP3 software instal...

Page 67: ... it stops 2 3 Remove the disc from the tray by gently pressing down on the spindle while lifting the outer edges of the disc 3 Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and then place the disc in a protective case Optical drive 61 ...

Page 68: ... RW Combo Drive For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions To connect an external drive to the computer CAUTION To reduce the risk of damage to the equipment when connecting a powered drive be sure that the AC power cord is disconnected 1 Connect the drive to the computer 2 If connecting a powered drive connec...

Page 69: ...dule but the computer can be defragmented manually at any time To run Disk Defragmenter 1 Select Start All Programs Accessories System Tools Disk Defragmenter 2 Click Defragment disk NOTE Windows includes the User Account Control feature to improve the security of the computer You might be prompted for your permission or password for tasks such as installing software running utilities or changing ...

Page 70: ... is parked select Start Control Panel Hardware and Sound Windows Mobility Center The Mobility Center indicates HP ProtectSmart Hard Drive Protection status if The software is enabled a green check mark is superimposed over the hard drive icon The software is disabled a white diagonal line is superimposed over the hard drive icon The drive is parked a yellow moon is superimposed over the hard drive...

Page 71: ... Hard Drive Protection Additionally members of an Administrator group can change the privileges for non Administrator users Determines whether a drive in the system is supported To open the software and change settings 1 In Mobility Center click the Hard Drive icon to open the HP ProtectSmart Hard Drive Protection window or Select Start Control Panel Hardware and Sound HP ProtectSmart Hard Drive P...

Page 72: ...f the primary hard drive bay is marked with a 1 and the cover of the secondary hard drive bay is marked with a 2 To remove the primary hard drive 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external hardware devices connected to the computer 4 Disconnect the power cord from the AC outlet 5 Turn the computer upside down on a flat surface with the hard drive bay ...

Page 73: ...drive into the hard drive bay 1 2 Using the tab 2 pull the hard drive to the right so that the rubber spacers tuck into the openings on the right side of the hard drive bay 3 Connect the hard drive cable 3 to the hard drive connector on the system board 4 Align the tabs on the hard drive cover with the notches on the computer 1 5 Close the cover 2 Replacing a drive in the primary hard drive bay 67...

Page 74: ...ghten the hard drive cover screws 3 7 Replace the battery 8 Turn over the computer 9 Connect external devices to the computer 10 Connect the computer to AC power 11 Turn on the computer 68 Chapter 6 Drives ...

Page 75: ...he computer has 3 USB ports which support USB 1 0 USB 1 1 and USB 2 0 devices To add more USB ports connect an optional hub or optional expansion product Connecting a USB device CAUTION To prevent damage to a USB connector use minimal force to connect a USB device To connect a USB device to the computer connect the USB cable for the device to the USB port A sound alerts you when the USB device is ...

Page 76: ...w at the left of the notification area 2 Click the name of the device in the list You are prompted that it is safe to remove the device 3 Remove the device Using an eSATA device An eSATA port connects an optional high performance eSATA component such as an eSATA external hard drive Some eSATA devices might require additional support software which is usually included with the device For more infor...

Page 77: ...an eSATA port connector use minimal force to connect an eSATA device To connect an eSATA device to the computer connect the eSATA cable for the device to the eSATA port A sounds alerts you that the device is connected to the computer Using an eSATA device 71 ...

Page 78: ...device To remove an eSATA device 1 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon which is the arrow at the left of the notification area 2 Click the name of the device in the list You are prompted that it is safe to remove the device 3 Remove ...

Page 79: ...ck Pro MSP MultiMediaCard MMC Secure Digital SD Memory Card Secure Digital High Capacity SDHC Memory Card xD Picture Card XD xD Picture Card XD Type H xD Picture Card XD Type M Inserting a digital card CAUTION To avoid damaging the digital card or the computer do not insert any adapter into the Digital Media Slot CAUTION To prevent damage to the digital card connectors use minimal force to insert ...

Page 80: ...ow To remove a digital card 1 Save all information and close all programs associated with the digital card 2 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon which is the arrow at the left side of the notification area 3 Click the name of the dig...

Page 81: ...rocedure be sure that you are discharged of static electricity by touching a grounded metal object NOTE To use a dual channel configuration when adding a second memory module be sure that both memory modules are the same size To add or replace a memory module 1 Save your work 2 Shut down the computer and close the display If you are not sure whether the computer is off or in Hibernation turn on th...

Page 82: ...e memory module tilts up CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module b Grasping the edge of the memory module 2 and gently pulling the module out of the memory module slot To protect a memory module after removal place it in an electrostatic safe container 10 Insert a new memory module by 76 Chapter 9 Memo...

Page 83: ...45 degree angle from the surface of the memory module compartment pressing the module 2 into the memory module slot until it is seated c Gently pressing the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place 11 Align the tab 1 on the memory module compartment cover with the notch on the computer 12 Close the cover ...

Page 84: ...15 Turn over the computer 16 Connect external devices to the computer 17 Connect the computer to AC power 18 Turn on the computer 78 Chapter 9 Memory modules ...

Page 85: ...rom being mishandled or stolen NOTE Before sending the computer for service remove all password and fingerprint settings Computer risk Security feature Unauthorized use of the computer QuickLock Power on password Computer viruses Norton Internet Security software Unauthorized access to data Firewall software Windows updates Unauthorized access to Setup Utility BIOS settings and other system identi...

Page 86: ...indows prompt To safely create and save passwords Follow requirements set by the program Write down your passwords and store them in a secure place away from the computer Do not store passwords in a file on the computer Do not use your name or other personal information that can easily be discovered by an outsider For additional information about Windows passwords such as screen saver passwords se...

Page 87: ...ON If you forget your power on password the computer cannot be turned on or restarted or exit Hibernation For details about passwords see Administrator password or Power on password Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility After this password is set you must enter it each time you access Setup Util...

Page 88: ...rrent password in the Enter Current Password field type a new password in the Enter New Password and Confirm New Password fields and then press the enter key To delete an administrator password type your current password in the Enter Password field and then press the enter key four times 3 To save your changes and exit Setup Utility use the arrow keys to select Exit Exit Saving Changes Changes go ...

Page 89: ...ype your password in the Enter New Password and Confirm New Password fields and then press the enter key To change a power on password type your current password in the Enter Current Password field type a new password in the Enter New Password and Confirm New Password fields and then press the enter key To delete a power on password type your current password in the Enter Current Password field an...

Page 90: ...w and access Norton Internet Security select Start All Programs Norton Internet Security For more information about computer viruses type viruses in the Help and Support search box Using firewall software When using the computer for e mail network or Internet access unauthorized persons might gain access to the computer your personal files and information about you Use the firewall software preins...

Page 91: ...ndows Update Run Windows Update monthly thereafter Obtain updates to Windows and other Microsoft programs as they are released from the Microsoft website and through the updates link in Help and Support Installing an optional security cable NOTE A security cable is designed to act as a deterrent but it might not prevent the computer from being mishandled or stolen NOTE The location of the security...

Page 92: ...l metallic sensor that is located Near the bottom of the TouchPad On the right side of the keyboard On the upper right side of the display On the left side of the display Depending on the computer model the Fingerprint Reader might be oriented horizontally or vertically Both orientations require that you swipe your finger perpendicular to the metallic sensor 86 Chapter 10 Security ...

Page 93: ...nger you want to register The next window appears outlining that finger in green 6 Slowly swipe your chosen finger over the Fingerprint Reader NOTE If the swipe is not completed correctly a message explains why the swipe was unsuccessful NOTE For best results swipe the same finger in the same direction each time you use the Fingerprint Reader 7 Continue swiping the same finger over the Fingerprint...

Page 94: ...ered fingerprint to log on to Windows To log on to Windows using your fingerprint 1 After you register your fingerprints restart Windows 2 Swipe any of your registered fingers to log on to Windows 88 Chapter 10 Security ...

Page 95: ...confirm that the integrated WLAN device is properly installed on the computer NOTE Windows includes the User Account Control feature to improve the security of the computer You might be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings For more information see Help and Support 1 Select Start Control Panel System and Securi...

Page 96: ... go to http www hp com support 2 Select your country or region 3 Click the option for software and driver downloads 4 Type the computer model number in the search box 5 Press the enter key and then follow the on screen instructions NOTE If the WLAN device was purchased separately consult the manufacturer s website for the latest software Current network security codes are unavailable If prompted f...

Page 97: ...ng the computer closer to the wireless router or access point Temporarily disconnecting devices such as a microwave cordless phone or cellular phone To force the device to reestablish all connection values 1 Select Start Control Panel Network and Internet Network and Sharing Center 2 In the left panel click Manage wireless networks A list showing the available WLANs appears If you are in a hotspot...

Page 98: ...d device the device driver software might be missing or corrupted If you suspect that the optical drive is not being detected verify that the optical drive is listed in the Device Manager utility by 1 Removing any discs from the optical drive 2 Selecting Start Control Panel System and Security 3 In the System area clicking Device Manager 4 In the Device Manager window clicking the arrow next to DV...

Page 99: ... Sleep while playing a disc Otherwise you might see a warning message asking if you want to continue If this message appears click No After clicking No the computer might Resume playback Close the playback window in the multimedia program To return to playing the disc click the Play button in your multimedia program In some cases you might need to exit the program and then restart it Increase syst...

Page 100: ...ce A DVD or BD movie is not visible on an external display 1 If both the computer display and an external display are on press the Switch Screen Image key one or more times to switch between the 2 displays 2 Configure the monitor settings to make the external display primary a Right click on a blank area of the computer desktop and select Screen resolution b Specify a primary display and a seconda...

Page 101: ... the device but do not restart the computer Repeat for any other drivers you want to delete 6 In the Device Manager window click Action and then click Scan for hardware changes Windows scans the system for installed hardware and installs default drivers for any devices requiring drivers NOTE If you are prompted to restart the computer save all open files and then continue with the restart 7 Reopen...

Page 102: ...ile was stored and then double click the file to install 7 If prompted restart the computer after the installation is complete and then verify the operation of the device Obtaining the latest Windows device drivers Obtain the latest Windows device drivers by using Windows Update This feature automatically checks for and installs updates for the Windows operating system and other Microsoft products...

Page 103: ...51 battery identifying 12 bays battery 9 13 primary hard drive 9 BD playing 57 removing 61 Blu ray ROM DVD RW SuperMulti DL Drive 55 Blu ray ROM with LightScribe DVD RW SuperMulti DL Drive 55 Bluetooth device 14 20 Bluetooth label 13 buttons left TouchPad 3 power 5 right TouchPad 3 TouchPad On Off 3 TouchPad right left 23 C cables eSATA 71 LAN 21 security 85 USB 69 calibrating battery 49 caps lock...

Page 104: ...Protection 64 primary installing 67 HDMI port 8 38 HDMI connecting 38 headphone audio out jacks 32 headphones 32 Help and Support key 27 Hibernation exiting 41 initiated during critical battery level 48 initiating 41 high definition devices connecting 38 hotkeys description 29 using 29 HP MediaSmart starting 35 HP Mobile Broadband Module serial number label 13 HP ProtectSmart Hard Drive Protection...

Page 105: ...r 8 HDMI 8 38 USB 7 8 69 ports external monitor 37 power connecting 44 conserving 51 power button identifying 5 power connector identifying 7 power cord identifying 12 power lights identifying 4 power on password creating 83 entering 83 managing 83 primary hard drive bay identifying 9 primary hard drive replacing 66 Product Key 13 product name and number computer 13 projector connecting 37 public ...

Page 106: ...ing 69 description 69 removing 70 USB hubs 69 USB ports identifying 7 8 69 V vents identifying 9 video using 37 volume adjust 33 keys 33 mute 33 volume keys identifying 28 volume mute light identifying 4 W webcam 32 webcam light 32 webcam identifying 10 webcam using 39 Windows applications key identifying 6 Windows logo key identifying 6 Windows passwords set in 80 wireless antennas 11 Wireless As...

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