HP Workstation x2000, Getting Started Manual, Page: 54 / 76

Troubleshooting Your Workstation
Solving Hardware Problems
Chapter 3 54
Troubleshooting Tips:
• Restart your Workstation and see if the problem recurs.
• Run HP e-DiagTools. You can create a hardware profile of your
Workstation (Support Ticket) that can be faxed or mailed to support.
Refer to this section for more information on using e-DiagTools.
• Visit the HP support web site
www.hp.com/workstations/support
to see
if you are experiencing a known problem.
• Update your Workstation’s BIOS. The latest BIOS for your
Workstation and instructions on updating the BIOS are available
from HP’s support web site at:
www.hp.com/workstations/support
• Record the details of the problem so that you can describe it
accurately.
• Think of anything you may have done recently before you first
experienced the problem.
• If possible, have your system up and running and close by when you
call HP Support.
• We recommend you contact your HP dealer, or contact HP support
outside of peak times (mid-morning and early evening).
The lime green
Speaker/Headphone connector is
plugged into the multi-media
keyboard. Either disconnect the lime green
connector which activates the
internal speaker or plug-in
headphones or speaker into the
keyboard.
Table 3-2 Your Workstation Has a Hardware Problem