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Troubleshooting
Chapter 4
Problems After Configuring the BIOS
If your controller either fails, does not work properly, or displays error
messages after you make configuration changes in BIOS Setup, you may be
able to correct the problem by entering BIOS Setup again and restoring
either the original, default BIOS configuration values, or the previous
values. This can be done via either the “Get Default Values” or the “Load
Previous Values” selection in the Exit Menu of BIOS Setup.
If after restoring the default or previous BIOS configuration values, your
controller is still not functioning properly, contact your HP Service and
Support Center for assistance.
Real time clock error
The real-time clock failed the system BIOS test.
This may require repair of the board. Contact
your HP Service and Support Center for
assistance.
Shadow Ram Failed at offset:
nnnn
The shadow RAM failed at offset
nnnn
of the 64
KB block at which the error was detected.
Contact your HP Service and Support Center
for assistance.
System battery is dead -
Replace and run SETUP
The CMOS clock battery indicator shows the
battery is dead. Have the battery replaced
(contact your HP Service and Support Center
for assistance). Then run BIOS Setup to
reconfigure the controller.
System cache error - Cache disabled
The RAM cache failed the system BIOS test,
and BIOS then disabled the cache. Contact
your HP Service and Support Center for
assistance.
System CMOS checksum bad - run SETUP
The system CMOS has been corrupted or
modified incorrectly, perhaps by an application
program that changes data stored in CMOS.
Run BIOS Setup and reconfigure the controller
either by restoring the default values or the
previous values and/or making your own
selections.
System RAM Failed at offset:
nnnn
The system RAM failed at offset
nnnn
of the 64
KB block at which the error was detected.
Contact your HP Service and Support Center
for assistance.
System timer error
The timer test failed. This requires repair of the
system board. Contact your HP Service and
Support Center for assistance.
Table 4-2. BIOS Error Messages (continued)
BIOS Error Message
Description
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