Troubleshooting
47
Chapter 4
Keyboard controller error
The keyboard controller failed a system test.
You may have to replace either the keyboard or
the keyboard controller. Contact your HP
Service and Support Center for assistance.
Keyboard error - Keyboard not working
Keyboard error
nn
The system BIOS discovered a stuck key and
displays the scan code
nn
for the stuck key.
Keyboard locked - Unlock key switch
Unlock the system to proceed.
Monitor type does not match CMOS -
Run SETUP
The monitor type is not correctly identified in
BIOS Setup. Run BIOS Setup to set the correct
monitor type.
Operating system not found
The Windows operating system cannot be
located on either drive C: or drive A:. Run BIOS
Setup to ensure drive C: (fixed disk/internal
hard disk drive) and/or drive A: (the 3.5-inch
disk drive) are properly identified.
Parity Check 1
A parity error was found in the system bus. If
the system BIOS located the address where the
parity error occurred, it will also display that
address on the screen. Contact your HP
Service and Support Center for assistance.
Parity Check 2
A parity error was found in the I/O bus. If the
system BIOS located the address where the
parity error occurred, it will also display it on the
screen. Contact your HP Service and Support
Center for assistance.
Press <F1> to resume, <F2> to Setup
This is displayed after any recoverable error
message. Press the F1 function key to start the
boot process or the F2 function key to enter
BIOS Setup and change any settings.
Press <F2> to enter SETUP
This is not an error message. Instead, it is an
optional, informational message that is
displayed during the controller’s power-on
self-test (POST). Note that the display of this
message can be turned off in BIOS Setup.
Previous boot incomplete -
Default configuration used
The previous power-on self-test (POST) did not
complete successfully. The POST then loads
the default BIOS configuration values and offers
to run BIOS Setup. If the failure was caused by
incorrect BIOS values that were set and they
are not corrected, the next boot will also likely
fail. Therefore, ensure that all configuration
values are re-set correctly in BIOS Setup. This
error should then be cleared the next time the
controller is booted.
Table 4-2. BIOS Error Messages (continued)
BIOS Error Message
Description
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