Solving Problems 34 of 74
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There’s a Problem with the Hard Disk
1 of 2
Have you checked that...
How
You have not received a S.M.A.R.T. alert
from the HP TopTools Agent indicating
that your hard disk drive is defective
!
Such alerts can appear on your screen a t startup or while the PC
is running. If you receive such an alert, carry out an immediate
data backup, then contact HP support at
www.hp.com/go/
vectrasupport
to ask for a replacement hard drive.
The disk is not damaged in some way
!
Run ScanDisk and Disk Defragmenter to see if they detect a
problem with the hard disk drive. To access these utilities, select
Programs
!
!
!
!
Accessories
!
!
!
!
System Tools from the Start menu.
You have not disabled the option to boot
your PC from the hard drive in the Boot
menu of the Setup program
!
Enter the Setup program by pressing
F2
at startup, then go to the
Boot menu.
The hard disk drive has been detected
!
Enter the Setup program by pressing
F2
at startup, then go to the
Main menu. You should see a hard disk drive declared in the
Primary Master field.
The hard disk drive is properly configured
in the Setup program
!
Enter the Setup program by pressing
F2
at startup. Make sure you
have enabled the
On-chip Primary IDE
and the
On-chip Secondary IDE
fields under Hardware Protection in the Boot menu.
