Replacing the StoreOnce System motherboard
Motherboard replacement tasks specific to HPE StoreOnce
Systems
This chapter highlights the information that is specific to HPE StoreOnce Systems. For detailed, step-by-step
instructions on replacing the motherboard, refer also to the appropriate HPE ProLiant Maintenance and
Service Guide.
IMPORTANT:
If the status of the cache module on the failed motherboard is OK, transfer it to the replacement
motherboard. When replacing the motherboard make sure that all items on the old motherboard are
reinstalled on the replacement motherboard, for example the SAS cables that connect to the internal
disks in the server.
This chapter describes the following activities that are specific to HPE StoreOnce Systems:
• If possible, obtain iLO4 license details and review the StoreOnce PCIe card configuration, DIMM
configuration, and SAS cabling before removing the motherboard. These components must be replaced in
the same locations after replacing the motherboard.
• After replacing the motherboard and restoring internal components to their correct locations, reconfigure
BIOS settings and iLO 4 settings during boot up.
• Review and update firmware, if necessary.
• After power up, rewrite warranty serial numbers into BIOS.
CAUTION:
To reduce the risk of personal injury or damage to the equipment, consult the safety information and
user documentation provided with the server and system motherboard before replacing the
motherboard.
Identifying the Activation Key for the iLO4 license
All products are shipped with paper copies of the iLO4 licenses. If you no longer have these licenses and the
board is still working for the iLO4 GUI connection via its management Ethernet port, make a note of the
license before you remove the motherboard. (If it is not working, contact HPE Support.)
Procedure
1.
Log on to the iLO4 GUI.
2.
Select the
Administration
Tab.
3.
Select
Licensing
and make a note of the Activation Key.
Before replacing the motherboard—component
configuration
Before replacing the motherboard, make a note of PCIe slot allocation and SAS cabling.
• HPE StoreOnce 3100 System: Only one PCIe slot is used, slot 1 for the RAID controller card.
• HPE StoreOnce 3500 Series and HPE StoreOnce 5100 System: This system supports Optional Hardware.
Slots 2 and 3 are always used for the SAS expander card and the RAID controller card, respectively, but
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Replacing the StoreOnce System motherboard